Mike Needham | Page 22

Outstanding customer service! Mike Needham was wonderful to work with! I had an overall great experience and enjoyed driving the loaner cars. to work with! I had an overall great experience and enjoyed driving the loaner cars. More

Helpful 0

Report | Print

Mike Needham communicated regularly giving us updates b our servicing issues AND had our car expertly detailed as we requested . Even though our car took longer to service to due a faulty factory part of t our servicing issues AND had our car expertly detailed as we requested . Even though our car took longer to service to due a faulty factory part of the radio which works not slow the 5G update, everything turned out well. That's why we continue to service our car at this location. Mike was GREAT! More

Helpful 0

Report | Print

I’ve been very pleased with the service department and especially Mike Needham. He goes above and beyond to help a customer and make sure things are done that need to be done. especially Mike Needham. He goes above and beyond to help a customer and make sure things are done that need to be done. More

Helpful 0

Report | Print

They were great. Got me a loaner so didn’t stop my day and fixed my problem very quickly! and fixed my problem very quickly! More

Helpful 0

Report | Print

Great service friendly people helpful with my service that was preformed. I will return for next service. Thanks that was preformed. I will return for next service. Thanks More

Helpful 0

Report | Print

The service staff is polite and pleasant and efficient. I count on them for service for my car. I count on them for service for my car. More

Helpful 0

Report | Print

Excellent and accommodating.Go out of way to please. Best service dept I have ever dealt with .That is a lot of depts in my 85 years .I give special thanks to Mike Needham , who went out of his way to get wh service dept I have ever dealt with .That is a lot of depts in my 85 years .I give special thanks to Mike Needham , who went out of his way to get what needed to be done and provide a loaner . In my book , he is tops . Dr. James Porterfield Jr More

Helpful 0

Report | Print

What an excellent experience! The team is great friendly, gave me a complete check up for a cold weather trip, including the special attention my battery needed - turned out to be fine- spent their time and gave me a complete check up for a cold weather trip, including the special attention my battery needed - turned out to be fine- spent their time and I left with no bill! Who does that? Thank you Subaru of Jacksonville service team! You guys are great! More

Helpful 0

Report | Print

Mikes the best, plus he’s a Gator fan. Go gators. Great customer service, a thousand times better than Hunter Subaru in Asheville, NC customer service, a thousand times better than Hunter Subaru in Asheville, NC More

Helpful 0

Report | Print

My husband, who always took care of the cars, recently passed away leaving me scrambling to get my Starlink updated. Mike N and the crew at Subaru of Jacksonville went out of their way to make sure it got passed away leaving me scrambling to get my Starlink updated. Mike N and the crew at Subaru of Jacksonville went out of their way to make sure it got done. Thank you all so much! More

Helpful 0

Report | Print