Mike Needham | Page 23

I bought my Forester there in 2016 and have had it serviced there ever since. They always do a great job. serviced there ever since. They always do a great job. More

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The service department is wonderful! Mike Needham went above and beyond to make my experience fantastic. He treated me with respect and kindness and it was like talking with a friend. Subaru of Jacksonvil above and beyond to make my experience fantastic. He treated me with respect and kindness and it was like talking with a friend. Subaru of Jacksonville is fabulous!! More

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Excellent service department. Skilled workers, excellent customer service and communication (thanks, Mike). Vehicle is always ready within promised time frame. customer service and communication (thanks, Mike). Vehicle is always ready within promised time frame. More

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The sales department at Subaru of Jacksonville is outstanding. We've happily purchased two cars and brought my mother to purchased one as well. Initially, the service department was excellent but ove outstanding. We've happily purchased two cars and brought my mother to purchased one as well. Initially, the service department was excellent but over time, it plummeted so badly, that we actually started going to Subaru of orange park for our car services. I only returned because I had a warranty issue and Subaru of Orange park said I should return for the extended warranty work. Since returning, my husband has needed to contact your corporate office twice. The second time, and most egregious, involved a caliper falling off rendering the car completely unable to move shortly after having brake work completed. Thankfully, our issues were resolved. The service department is definitely improving because of employees like Mike Needham. He is now, my go to service representative because he is always professional, courteous and a man of his word. Mike is the type of employee that will keep my family customers at this dealership. More

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Every time I have my car serviced I am too happy I bought my car from Subaru of Jacksonville. Had a recall on fuel pump done and did a oil change etc. while I was there my car from Subaru of Jacksonville. Had a recall on fuel pump done and did a oil change etc. while I was there More

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EXCELLENT service. This dealerships and service department is hands down the best out there and makes me happy to own a Subaru knowing I'm in such great hands! department is hands down the best out there and makes me happy to own a Subaru knowing I'm in such great hands! More

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Every person at Jax Subaru is top notch. AJ makes processing the paperwok a dream. Nando is the best Salesman on the planet processing the paperwok a dream. Nando is the best Salesman on the planet More

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The car was in for the 3G upgrade, Oil Change, Tire Rotation. When I arrived Mike Needham had the courtesy car and all the paperwork associated with my visit ready. The vehicle was ready when promised Rotation. When I arrived Mike Needham had the courtesy car and all the paperwork associated with my visit ready. The vehicle was ready when promised and the work was perfection as always. Just a terrific experience. More

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Excellent serviceMike Needham provided superior Excellent service Mike Needham provided superior technical advice. The cost of the service was as promised. Excellent service Mike Needham provided superior technical advice. The cost of the service was as promised. More

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Wonderful service department and staff. I had an emergency situation and they fit me right in to help out in my time of need. emergency situation and they fit me right in to help out in my time of need. More

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