Mike Needham
Mike Needham at Subaru of Jacksonville
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Mike Needham | Page 24

Service Advisor

Subaru of Jacksonville

10800 Atlantic Blvd
Jacksonville, FL 32225

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5.0
577 Reviews
5.0

577 Reviews

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577 Reviews of Mike Needham

January 05, 2022

Dealership Rating
Employee Rating

Excellent serviceMike Needham provided superior Excellent service Mike Needham provided superior technical advice. The cost of the service was as promised. More

by jeffreyjamessandler
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

December 30, 2021

Dealership Rating
Employee Rating

Wonderful service department and staff. I had an emergency situation and they fit me right in to help out in my time of need. More

by Michelle Kellogg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Service Department

Dec 30, 2021

Michelle Kellogg responded

Wonderful service department and staff. I had an emergency situation and they fit me right in to help out in my time of need.

Jan 03, 2022

Subaru of Jacksonville responded

Michelle, we are so glad we were able to help! Drive safe!

December 27, 2021

Dealership Rating
Employee Rating

Mike Needham and the fine folks at SoJax helped me get my car serviced, inspected, and looked at an electrical issue I was having. Great experience all around. More

by aceatthis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Service Department, Michael McClennon, Brad North , Michael Berry

December 25, 2021

Dealership Rating
Employee Rating

•professional•clean waiting area & showroom•service •professional •clean waiting area & showroom •service staff is knowledgeable, honest, friendly • my car is returned within the promised time •purc More

by silverwolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Service Department

Dec 25, 2021

silverwolf responded

Thanks for the great service! I have a 2016 Legacy & she’s continues to ride as good as the day we purchased her

Dec 27, 2021

Subaru of Jacksonville responded

Thanks so much for the kind words! We love having you as part of the SOJAX fam!

December 25, 2021

Dealership Rating
Employee Rating

Mike E was great at fixing our broken car quicker than I ever expected and handled our recall as well. Thanks for getting it back for Christmas 😇 More

by Kevin B
Recommend Dealer
Yes

December 23, 2021

Dealership Rating
Employee Rating

Mike in service was friendly, knowledgeable and extremely customer service oriented. He was outstanding and made our service a pleasure. More

by denvercook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

December 23, 2021

Dealership Rating
Employee Rating

I appreciate Mike Needham and the Subaru team. They are responsive and responsible. Thank you. More

by Rtimm.ontheisland
Customer Service
Quality Of Work
Recommend Dealer
Yes

December 23, 2021

Dealership Rating
Employee Rating

Best ever. Seem to never disappoint!!We have two Subarus Best ever. Seem to never disappoint!! We have two Subarus and they are fabulous cars!! Sales and service departments are outstanding. More

by grubbw
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Service Department , David Dombrowski, Gabriel Mulkey

December 07, 2021

Dealership Rating
Employee Rating

Car needed new rear wheel bearings… ouch … loud noise. Problem was recognized and and completely explained as to what was needed. Well done to Mike and all the technicians there working today. I was need More

by Reephdiver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

December 06, 2021

Dealership Rating
Employee Rating

I’ve known Mike Needham for quite some time now. He goes above and beyond with the service that is provided. More

by NLW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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