Mike Needham | Page 57
Service Advisor
Subaru of Jacksonville
1717 St. Johns Bluff Road
Jacksonville, FL 32246
624 Reviews
Write a Review624 Reviews of Mike Needham
October 14, 2020
Mike Needham went above and beyond to make sure all my questions were answered adequately. Even though I drive a Jeep, with his level of customer service, I felt like I could trust his opinion. It was rea questions were answered adequately. Even though I drive a Jeep, with his level of customer service, I felt like I could trust his opinion. It was reassuring when he told me, “If it were my wife or daughter, I would do XYZ.” I would recommend him to any of my friends. More
October 11, 2020
Excellent customer service. Great communication and took care of everything I mentioned without a problem. Mike went out of his way to even discuss some possible accessories care of everything I mentioned without a problem. Mike went out of his way to even discuss some possible accessories More
October 09, 2020
Bought my 5th Subaru from this dealership. Mike Needham the service manager was amazing at helping get my windshield fixed and my salesman Jerry was awesome as well. Best dealership experience I’ve ever ha the service manager was amazing at helping get my windshield fixed and my salesman Jerry was awesome as well. Best dealership experience I’ve ever had. Customer for life! More
Other Employees Tagged: Jerry Johnson
October 08, 2020
Great job by Mike and crew with Service above and beyond. 25 word minimum is kind of presumptuous I think. Take appreciation without criticism of length Bill Thompson 25 word minimum is kind of presumptuous I think. Take appreciation without criticism of length Bill Thompson More
August 26, 2020
Happy I took my Subaru to the service center. Staff was friendly and extremely helpful. I was provided updates and was able to use a loaner vehicle to take car of my errands. Thanks Danny for helping me an friendly and extremely helpful. I was provided updates and was able to use a loaner vehicle to take car of my errands. Thanks Danny for helping me and the service crew for resolving my issue! More
Other Employees Tagged: Service Department, Danny Kane Jr, Michael McClennon , Jennifer Becker, Michael Berry, Lindsay Carter, Kevin McCarthy, Gabriel Mulkey, Josh Sereda
August 26, 2020
My overall experience with the service department has allways been good I have just started to use my extened maintance plan and there was some disconect from what I thought the plan covered and what the allways been good I have just started to use my extened maintance plan and there was some disconect from what I thought the plan covered and what the service department thought it covered but that was quickly fixed thanks to Mr needham the service manager. More
Other Employees Tagged: Service Department , Jennifer Becker
August 18, 2020
I cam into Subaru Jacksonville after a breakdown on 95 going N from WP. I called this Subaru dealer in Jacksonville, and Mike was so warm and caring. My car was towed to this particular dealer because of going N from WP. I called this Subaru dealer in Jacksonville, and Mike was so warm and caring. My car was towed to this particular dealer because of Mike. After an inspection of my car, I decided to purchase a new Subaru. The other Mije was spectacular walking me through buying a new car without a husband close by. They both get extra stars for professionalism, knowledge, thoroughness , and caring. Thank you More
Other Employees Tagged: Michael Cohran
August 13, 2020
I hate running late, but today I was early. Michael B got me in and on the road in no time! As always, excellent service! me in and on the road in no time! As always, excellent service! More
Other Employees Tagged: Service Department , Jennifer Becker
August 07, 2020
Happy Happy Joy Joy Gabe Mike M and Mike B were great as always . Great fast service Happy People I Have enjoyed my Forester from 2015 and the service is an added bonus Gabe Mike M and Mike B were great as always . Great fast service Happy People I Have enjoyed my Forester from 2015 and the service is an added bonus More
Other Employees Tagged: Michael Berry, Gabriel Mulkey

