Mike Needham
Mike Needham at Subaru of Jacksonville

Mike Needham | Page 57

Service Advisor

Subaru of Jacksonville

1717 St. Johns Bluff Road
Jacksonville, FL 32246

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5.0
624 Reviews
5.0

624 Reviews

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624 Reviews of Mike Needham

October 14, 2020

Dealership Rating
Employee Rating

Mike Needham went above and beyond to make sure all my questions were answered adequately. Even though I drive a Jeep, with his level of customer service, I felt like I could trust his opinion. It was rea More

by Smileyktv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 11, 2020

Dealership Rating
Employee Rating

Excellent customer service. Great communication and took care of everything I mentioned without a problem. Mike went out of his way to even discuss some possible accessories More

by Stephanie L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 09, 2020

Dealership Rating
Employee Rating

Bought my 5th Subaru from this dealership. Mike Needham the service manager was amazing at helping get my windshield fixed and my salesman Jerry was awesome as well. Best dealership experience I’ve ever ha More

by Evooted21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Johnson

October 08, 2020

Dealership Rating
Employee Rating

Great job by Mike and crew with Service above and beyond. 25 word minimum is kind of presumptuous I think. Take appreciation without criticism of length Bill Thompson More

by Bill & Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 26, 2020

Dealership Rating
Employee Rating

Happy I took my Subaru to the service center. Staff was friendly and extremely helpful. I was provided updates and was able to use a loaner vehicle to take car of my errands. Thanks Danny for helping me an More

by Aaron.sommer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Service Department, Danny Kane Jr, Michael McClennon , Jennifer Becker, Michael Berry, Lindsay Carter, Kevin McCarthy, Gabriel Mulkey, Josh Sereda

August 26, 2020

Dealership Rating
Employee Rating

My overall experience with the service department has allways been good I have just started to use my extened maintance plan and there was some disconect from what I thought the plan covered and what the More

by popeye1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Service Department , Jennifer Becker

August 18, 2020

Dealership Rating
Employee Rating

I cam into Subaru Jacksonville after a breakdown on 95 going N from WP. I called this Subaru dealer in Jacksonville, and Mike was so warm and caring. My car was towed to this particular dealer because of More

by Isawesaw
Recommend Dealer
Yes

Other Employees Tagged: Michael Cohran

August 13, 2020

Dealership Rating
Employee Rating

Service team is absolutely fantastic! Huge shoutout to Josh and Mike for getting me in and helping me out! I greatly appreciate your help today! More

by Deano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Sereda

August 13, 2020

Dealership Rating
Employee Rating

I hate running late, but today I was early. Michael B got me in and on the road in no time! As always, excellent service! More

by dalelinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Service Department , Jennifer Becker

August 07, 2020

Dealership Rating
Employee Rating

Happy Happy Joy Joy Gabe Mike M and Mike B were great as always . Great fast service Happy People I Have enjoyed my Forester from 2015 and the service is an added bonus More

by Reddw6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Berry, Gabriel Mulkey

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