Mike Needham | Page 56
Service Advisor
Subaru of Jacksonville
1717 St. Johns Bluff Road
Jacksonville, FL 32246
619 Reviews
Write a Review619 Reviews of Mike Needham
October 16, 2020
Thank you Mike M, Mike B and Gabe for taking good care of my Subie and for the great customer service!! I will bring my Outback back every time!! my Subie and for the great customer service!! I will bring my Outback back every time!! More
Other Employees Tagged: Service Department , Michael Berry, Gabriel Mulkey
October 15, 2020
The young man who I dropped my car off with in the service dept. was so welcoming & kind, ... very professional too! Steve was helpful & professional, as well as knowledgable with the issue of my c service dept. was so welcoming & kind, ... very professional too! Steve was helpful & professional, as well as knowledgable with the issue of my car air condition. Thanks Subaru for always having the highest of standard of professionalism& service. More
October 14, 2020
My family has purchased four vehicles from this dealer, and the dealer has serviced the vehicles. Simply put, everything has been A+ without exception. I highly recommend this dealership in all regards. and the dealer has serviced the vehicles. Simply put, everything has been A+ without exception. I highly recommend this dealership in all regards. More
Other Employees Tagged: Service Department, Danny Kane Jr, Michael McClennon , Kevin McCarthy, Gabriel Mulkey, Josh Sereda
October 14, 2020
I was really impressed with meeting service advisor Mike N. As a new customer, he listened to my car concerns and expectations with regards to being a new customer at this location I look forward to continu N. As a new customer, he listened to my car concerns and expectations with regards to being a new customer at this location I look forward to continuing my car service through Mike’s expertise and recommendations Ken S. More
October 14, 2020
They have always been quick and efficient, back in 2004 I was transferred to FL and they treated me like an old and valued customer. Three Subarus later I am very pleased. Mike Needham is helping me with a p was transferred to FL and they treated me like an old and valued customer. Three Subarus later I am very pleased. Mike Needham is helping me with a problem well beyond the requirements of the dealer. I recommend Subaru of Jacksonville to everyone. More
Other Employees Tagged: Michael Berry
October 14, 2020
Mike Needham went above and beyond to make sure all my questions were answered adequately. Even though I drive a Jeep, with his level of customer service, I felt like I could trust his opinion. It was rea questions were answered adequately. Even though I drive a Jeep, with his level of customer service, I felt like I could trust his opinion. It was reassuring when he told me, “If it were my wife or daughter, I would do XYZ.” I would recommend him to any of my friends. More
October 11, 2020
Excellent customer service. Great communication and took care of everything I mentioned without a problem. Mike went out of his way to even discuss some possible accessories care of everything I mentioned without a problem. Mike went out of his way to even discuss some possible accessories More
October 09, 2020
Bought my 5th Subaru from this dealership. Mike Needham the service manager was amazing at helping get my windshield fixed and my salesman Jerry was awesome as well. Best dealership experience I’ve ever ha the service manager was amazing at helping get my windshield fixed and my salesman Jerry was awesome as well. Best dealership experience I’ve ever had. Customer for life! More
Other Employees Tagged: Jerry Johnson
October 08, 2020
Great job by Mike and crew with Service above and beyond. 25 word minimum is kind of presumptuous I think. Take appreciation without criticism of length Bill Thompson 25 word minimum is kind of presumptuous I think. Take appreciation without criticism of length Bill Thompson More
August 26, 2020
Happy I took my Subaru to the service center. Staff was friendly and extremely helpful. I was provided updates and was able to use a loaner vehicle to take car of my errands. Thanks Danny for helping me an friendly and extremely helpful. I was provided updates and was able to use a loaner vehicle to take car of my errands. Thanks Danny for helping me and the service crew for resolving my issue! More
Other Employees Tagged: Service Department, Danny Kane Jr, Michael McClennon , Jennifer Becker, Michael Berry, Lindsay Carter, Kevin McCarthy, Gabriel Mulkey, Josh Sereda

