Mike Niedzwiecki | Page 86

Best Service Ever! Ken, was great he helped us so much. Best experience ever. see Ken if you need help with a car. Also, the Finance person, Mike, was very kind and help Ken, was great he helped us so much. Best experience ever. see Ken if you need help with a car. Also, the Finance person, Mike, was very kind and helped us through everything. More

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Couldn't ask for more out of car buying experience. The showroom and new dealership is really something to be seen! The dealership and its surroundings were very nice, clean and well cared for. Nice ame The showroom and new dealership is really something to be seen! The dealership and its surroundings were very nice, clean and well cared for. Nice amenities for customers and all staff was very kind and considerate. We have bought one car for my family previously, but this is my first time buying a BMW. We came back to work with Ken Delk because of our previous excellent experience buying the M3. Ken and all the rest of the staff we dealt with during the whole buying process were amazing. They really take the time, care and consideration of each individual during the whole process. I like that they treat you with respect and kindness when trying to search for the car and options one is looking for. They worked hard with us to get our payments where we needed/wanted them to be and worked hard to make sure we were 100% satisfied. I appreciate that. I have absolutely nothing but positive things to say about all the staff we worked with at BMW Westlake. It was an overall excellent experience! I am so happy with my new car and am looking forward to enjoying it for the years to come! More

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Fantastic Experience! Great experience overall from Sales Professional, Finance and Product Genius everyone at the dealership provided A+ service! Scott Wright was a pleas Great experience overall from Sales Professional, Finance and Product Genius everyone at the dealership provided A+ service! Scott Wright was a pleasure to work with, would purchase another vichle from Scott and the Westlake BMW dealership! More

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BMW for lease Loved everything about this dealership. Everybody is so friendly and Howard is exceptional. My husband and I found a car online through BMW Westlake w Loved everything about this dealership. Everybody is so friendly and Howard is exceptional. My husband and I found a car online through BMW Westlake website. I did look at other dealerships' websites, but they were terrible. I could not see features of cars or search for options I wanted. While we were on the way to see the car, we had agreed that we loved Mercedes we looked at couple days prior and wanted to look at BMW just because I always wanted one. Howard was very friendly, had car ready for testdrive and showed us all the features of the car on the road. We told him about Mercedes and he gave us too many reasons why BMW was a better pick. I was sold on BMW right away! My husband likes to take time to consider his options, but even he was ready to sign a lease agreement. Howard gave us a great price and free services that BMW offers are a great deal! Happy with our purchase and cannot wait to work with Howard in the future. More

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The best car shopping experience Great team, great people, great facility and good deals! I called Frank Steffen from Michigan on a Friday afternoon and after talking to him for 5 min Great team, great people, great facility and good deals! I called Frank Steffen from Michigan on a Friday afternoon and after talking to him for 5 minutes I was able to tell what a kind and honest person he is! Especially after having to deal with the arrogant people of the Farmington Hills of Michigan dealership who are notorious for their bad service! After a couple phone calls and couple e-mails, Me, Frank Steffen and Scott Miller were able to reach a deal in less than 2 hours. The price they had to offer was very competitive. They even went out on the lot, found the 2 cars that matched my request, took pictures of both and sent them to me to compare! Everything was done by e-mails and when I got to West Lake Ohio after a 3 hours drive from Michigan, their kindness and professional service made me realize that it was worth the trip! Mike niedzwiecki and Don had all the paper work done and ready for me upon my arrival, all I needed to do was sign! Thank you West Lake Ohio BMW for the great professional service and all your kindness! I will definitely be a return customer. More

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Found Jerry Mancini continues to be a pleasure to deal with. Jerry Mancini organizes the process making it easy and a pleasure to move into a new car. This is the second BMW I have leased from Ganley and their s Jerry Mancini organizes the process making it easy and a pleasure to move into a new car. This is the second BMW I have leased from Ganley and their service department as well as their sales staff is exceptional. More

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Excellent experience John was absolutely fantastic, very professional, very helpful. He worked hard and long hours to get me the deal I was looking for. Thanks John John was absolutely fantastic, very professional, very helpful. He worked hard and long hours to get me the deal I was looking for. Thanks John More

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Outstanding purchasing experience From the minute I walked in inquiring about BMW vehicles to final delivery of my awesome 335i, Dirk Steffen was the best car salesmen my wife and I ha From the minute I walked in inquiring about BMW vehicles to final delivery of my awesome 335i, Dirk Steffen was the best car salesmen my wife and I have ever dealt with. Dirk spent a lot of time answering our questions and was not pushy - he wanted us to be comfortable with our decision and to even size up the competition before making a final decision. We were very impressed with Dirk's detailed knowledge of the BMW vehicles and his focus on the various safety features and options that the cars have. When it came time to work the financial details out, Dirk was very straightforward and did everything he could to get us in the car we really wanted. I would recommend him in a heartbeat to any prospective car buyer/friend/relative looking for a new car and am very grateful for his knowledge and introduction for us to the BMW family! We couldn't have asked for a nicer, more professional salesman and Dirk went over and above our expectations. Bill & Jayme M Independence, Ohio More

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Ganley BMW is the best While narrowing our options to purchase a new car, we visited and interfaced with a total of 7 automobile dealerships in Ohio including two other BMW While narrowing our options to purchase a new car, we visited and interfaced with a total of 7 automobile dealerships in Ohio including two other BMW dealers (both of which where closer to our home). The professionals that we met and worked with at Ganley BMW where the best by far in every regard. Friendly, courteous, knowledgeable, experienced individuals who treated us as though they cared. The fact that they represented the best car for us certainly made our choice of brand easy, but in addition it became clear early on that if BMW was our choice then Howard, Bob and the rest of the folks at Ganley would be our dealership. We are very pleased with our selection of BMW AND Ganley. More

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Best car buying experience possible. Tom Zito did a great job since my first visit to the dealership. Marc and Fred also helped on the day Tom was out of the office. Even after my purch Tom Zito did a great job since my first visit to the dealership. Marc and Fred also helped on the day Tom was out of the office. Even after my purchase the customer service level has been excellent. I would certainly recommend Ganley BMW to anyone who is interested in buying a BMW. More

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