Mike Ohanesian
Mike Ohanesian at Five Star Subaru of Grapevine

Mike Ohanesian | Page 15

Service Advisor

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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5.0
214 Reviews
5.0

214 Reviews

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214 Reviews of Mike Ohanesian

April 05, 2022

Dealership Rating
Employee Rating

Five Star Subaru is all about customer service and customer satisfaction. I cannot recommend them higher! From sales to service, they are top notch in every way! More

by reneestandley1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 06, 2022

Five Star Subaru of Grapevine responded

Reneestandley1, Customer satisfaction is definitely a priority at Five Star Subaru. Thank you for recognizing our service staff. We look forward to seeing you and your Subaru again. Let us know when to expect you at 817-438-1700. Best Regards, Marcus Procter, Service Director

April 05, 2022

Dealership Rating
Employee Rating

The service staff is friendly, courteous and knowledgeable. Great service, nice waiting area. They make me feel like a valued customer. More

by jamie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jon Zablosky , Anthony

Apr 06, 2022

Five Star Subaru of Grapevine responded

Jamie, The Five Star Subaru service staff appreciate the chance to help you with the care of your car. Mike, Jon, and I continue to be available at 817-438-1700. Let us know when you need our vehicle knowledge. We are here to help you fully enjoy your Subaru. Thank you, Marcus Procter, Service Director

March 26, 2022

Dealership Rating
Employee Rating

Thanks for your service, learned so much from Ms. Shantia tutorial!! I will strongly recommend her to anyone interested in learning more.. More

by Kwarteng_mary
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Dyson Ellis, Jon Zablosky

Mar 27, 2022

Five Star Subaru of Grapevine responded

Hello Kwarteng_mary, Shantai and the Five Star Subaru staff want you to fully enjoy your new car. Stop by again or give us a call at 817-438-1700 when questions arise. We are here to address all of your automotive concerns. Thank you, Marcus Procter, Service Director

March 26, 2022

Dealership Rating
Employee Rating

Excellent Customer Service . I always brag about you to my friends and relatives. I love Subaru! More

by Cici
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Eyster

Mar 27, 2022

Five Star Subaru of Grapevine responded

Thank you, Cici, for taking the time to review your Five Star Subaru service experience. We appreciate the brags and recommendations. Your loyalty and friendship mean a lot to us all. Best Regards, Marcus Procter, Service Director

March 25, 2022

Dealership Rating
Employee Rating

Micheal O was beyond a 10! The appointment started right on time and he provided several updates, while I waited in a wonderful lounge, throughout the visit! A first class expe More

by Schocker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2022

Five Star Subaru of Grapevine responded

Schocker, We agree! Michael is an asset to our customers and Five Star Subaru. Between visits, please reach us at 817-438-1700. We want to keep you knowledgeable about your Subaru. Thank you for sharing your visit. Sincerely, Marcus Procter, Service Director

March 22, 2022

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Employee Rating

I am a 74 year old man I own many car’s in my life had been in many states the best service by far in my life is here at grapevine 5star Subaru thank you service team More

by Jrobinson1300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jon Zablosky

Mar 22, 2022

Five Star Subaru of Grapevine responded

Thank you, Jrobinson1300! We really appreciate the opportunity to help with your automotive needs at Five Star Subaru. Mike, Jon, and our entire service team welcome your questions at 817-438-1700. We want to help you in any way we can. Take Care, Marcus Procter, Service Director

March 18, 2022

Dealership Rating
Employee Rating

Service advisor was great. Waiting area was clean and comfortable. Service was provided very quickly. More

by No
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 19, 2022

Five Star Subaru of Grapevine responded

Thank you for taking the time to score your Five Star Subaru service visit. Mike and I remain available at 817-438-1700 for any additional questions about your Subaru. Safe travels and please stay in touch. Take Care, Marcus Procter, Service Director

March 18, 2022

Dealership Rating
Employee Rating

My 2018 WRX went in for a warranty repair, took an extended amount of time due to some supply chain issues out of their control. Mike made sure to get me a loaner car and kept me up to date throughout More

by glagnaar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler

Mar 18, 2022

Five Star Subaru of Grapevine responded

Hello glagnaar, We want to make serving your Subaru convenient. Whenever Mike or I can answer your WRX questions, give us a call at 817-438-1700. Thank you for recognizing our service team and please stay in touch. We are here for you! Take Care, Marcus Procter, Service Director

March 08, 2022

Dealership Rating
Employee Rating

It was a true pleasure buying a new Subaru from Five Star. The sales people were great. Customer service is top notch. The people in service went all out to answer my questions and take care of my conce More

by msvoze
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 09, 2022

Five Star Subaru of Grapevine responded

Thank you msvoze! The entire Five Star Subaru staff congratulates you on your new Subaru. When our sales or service team can address your vehicle questions, please reach us at 817-438-1700. Let's make this your best driving experience yet. Best Regards, Doug Laymon, Sales Manager

March 03, 2022

Dealership Rating
Employee Rating

Employees are always courteous and helpful. My service person could’ve been more personable on the phone. He was a bit ‘dry’, just the facts kind of guy. I’m still very pleased with the service More

by Annette.mcclasky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2022

Five Star Subaru of Grapevine responded

Thank you, Annette.mcclasky! Your feedback and recommendation are truly appreciated. When Mike or I can help with vehicle questions, give us a call at 817-438-1700. We want to continue helping you enjoy your car. Best Regards, Marcus Procter, Service Director

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