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Mike Ohanesian
Mike Ohanesian at Five Star Subaru of Grapevine

Mike Ohanesian | Page 16

Service Advisor

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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5.0
214 Reviews
5.0

214 Reviews

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214 Reviews of Mike Ohanesian

February 28, 2022

Dealership Rating
Employee Rating

I had my service scheduled on a day with wintry weather. To my surprise, the work was completed well ahead of the communicated timeframe. The staff was polite and helpful. I don’t usually wait at the dealer More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 28, 2022

Five Star Subaru of Grapevine responded

Steve, It was great to serve you recently at Five Star Subaru. We appreciate the chance to help with your vehicle care. Mike and I can be reached at 817-438-1700 any time you have technical or maintenance questions. Let us know when you need our knowledge. Thank you, Marcus Procter, Service Director

February 24, 2022

Dealership Rating
Employee Rating

First Time at this dealership as it is closer to my house. A great place with friendly service. More

by achmiel4848
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 25, 2022

Five Star Subaru of Grapevine responded

Hello achmiel4848, On behalf of Mike and the Five Star Subaru service department, thank you for choosing our dealership. We are committed to helping you drive a well-maintained car. Mike and our team welcome all of your care questions at 817-438-1700. Reach us any time. Take Care, Marcus Procter, Service Director

February 21, 2022

Dealership Rating
Employee Rating

Service was done in a timely matter, awesome job and I really liked the wait room setting More

by Knguyen7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
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Feb 21, 2022

Five Star Subaru of Grapevine responded

Thank you, Knguyen7, for taking the time to review your Five Star Subaru service visit. We want to keep you knowledgeable about your car's care. Call us any time you need our advice at 817-438-1700. We are here to answer all of your automotive questions. Take Care, Marcus Procter, Service Director

February 19, 2022

Dealership Rating
Employee Rating

Communication and friendly service set this dealership apart from all the others. I would not trust my vehicle repairs to anyone else. More

by diane.versocki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcus Procter , Shawn Robrerts

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Feb 20, 2022

Five Star Subaru of Grapevine responded

Hello Diane, Thanks for recognizing the Five Star Subaru service team. Communication is key and we want to continue sharing our knowledge. When you have vehicle care questions, we are here for you at 817-438-1700. You are a valued customer and we want you knowledgeable about your ride. Take Care, Marcus Procter, Service Director

February 15, 2022

Dealership Rating
Employee Rating

Mike did a tremendous job. Would give much higher than a 10 if I could. More

by Lkmeyne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 16, 2022

Five Star Subaru of Grapevine responded

Thank you, Lkmeyne, for taking the time to rate Mike and the Five Star Subaru service department. We are happy to receive your 5 (and 10) star rating. Whenever we can offer our automotive advice, don't hesitate to call 817-438-1700. We want to help you in any way we can. Best Regards, Marcus Procter, Service Director

February 10, 2022

Dealership Rating
Employee Rating

In and out as expected within stated timeline. The agent was prepared and courteous throughout the process More

by PETE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 11, 2022

Five Star Subaru of Grapevine responded

Hello Pete! It was our honor to help with your vehicle's care at Five Star Subaru. Reach Mike or me at 817-438-1700 when you have future maintenance or repair needs. We will look forward to serving you again. Thank you, Marcus Procter, Service Director

February 10, 2022

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Employee Rating

Always professional courteous and the amenities second to none And the parts and service department know what they’re talking about and they know how to help More

by Subby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcus Procter, Johnnie Taylor, Dyson Ellis, Jon Zablosky

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Feb 10, 2022

Five Star Subaru of Grapevine responded

Hello Subby! It is always great to hear from our Five Star Subaru guests. Thank you for recognizing so many of our staff members and your service experience. We look forward to continuing to help you care for your car. Reach us anytime at 817-438-1700. Best Regards, Marcus Procter, Service Director

February 10, 2022

Dealership Rating
Employee Rating

We’ve purchased 4 cars here within my family. I will never buy another car that’s not from 5 Star Subaru. More

by LINDSEY.KH825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Hooman, Sean Roberts, Wing Yip, Brandon Fraikes

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Feb 10, 2022

Five Star Subaru of Grapevine responded

Thank you, LINDSEY.KH825, for every purchase at Five Star Subaru. We are grateful to help you and your family. Let us know when you have care concerns at 817-438-1700. We will be more than happy to answer your questions. Best Regards, Doug Laymon, Sales Manager

January 27, 2022

Dealership Rating
Employee Rating

Professional and friendly service. I couldn't ask for better. My experience has been great. I will buy another Subaru in the next year. More

by Alan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cameron Alexander-Munns, Doug Laymon, Myles Ramos , Anthony Lombardo

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Jan 28, 2022

Five Star Subaru of Grapevine responded

Thank you, Alan, for taking the time to rate your Five Star Subaru service experience. Between visits, let Mike or me know when you have maintenance or repair concerns at 817-438-1700. Both our sales and service team are here to help you enjoy your Subaru. Best Regards, Marcus Procter, Service Director

January 27, 2022

Dealership Rating
Employee Rating

I’ve never felt I was loaded up with unnecessary repairs or parts. Everything has been repaired to my satisfaction. More

by Evan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Swarver

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Jan 28, 2022

Five Star Subaru of Grapevine responded

Hello Evan, We want to take care of our Five Star Subaru customers with transparent work. Thank you for sharing your feedback. Please let Mike, Brian, or me know when you have future vehicle care needs at 817-438-1700. Your business is appreciated. Best Regards, Marcus Procter, Service Director

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