Mike Ohanesian
Mike Ohanesian at Five Star Subaru of Grapevine

Mike Ohanesian | Page 17

Service Advisor

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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5.0
214 Reviews
5.0

214 Reviews

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214 Reviews of Mike Ohanesian

January 25, 2022

Dealership Rating
Employee Rating

Clean facility, friendly, engaging staff, pro-active communications, on-time efficiency, great location; well-pleased More

by JTP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 26, 2022

Five Star Subaru of Grapevine responded

Thank you, JTP, for taking the time to acknowledge Mike and the Five Star Subaru service department. Customer communication is so important and we remain available for your vehicle questions at 817-438-1700. Reach us any time you need our advice. Take Care, Marcus Procter, Service Director

January 25, 2022

Dealership Rating
Employee Rating

Outstanding dealership. Very professional and helpful staff. Makes owning a Subaru more enjoyable. Quick service. More

by mblinder5022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 25, 2022

Five Star Subaru of Grapevine responded

Hello mblinder5022, It is our goal to keep your drive time comfortable and you knowledgeable about your Subaru. Thank you for choosing the Five Star Subaru service center and please stay in touch with Mike or me at 817-438-1700. We appreciate hearing from you. Best Regards, Marcus Procter, Service Director

January 19, 2022

Dealership Rating
Employee Rating

Satisfactory dealer experience. Though, they push the extended warranty a little hard, bringing in extra personnel to try and sway you. More

by jchang2k12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 20, 2022

Five Star Subaru of Grapevine responded

Congratulations, jchang2k12! We only want what is best for you at Five Star Subaru. To help you fully enjoy your new Subaru, please stay in touch with us at 817-438-1700. Thank you for shopping with us and don't hesitate to call with your automotive concerns. Best Regards, Doug Laymon, Sales Manager

January 10, 2022

Dealership Rating
Employee Rating

I just wanted to say I had such a great experience with Five Star Subaru of Grapevine. They made such an experience for me and my family on purchasing my dream vehicle for my family. I can not begin to tel More

by Ratha972
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tobias Awoniyi, Doug Laymon

Jan 11, 2022

Five Star Subaru of Grapevine responded

Ratha972, Welcome to Five Star Subaru! Our goal is to make every visit an excellent one. Reach us any time at 817-438-1700. Our staff wants to continue to answer your automotive questions. Thank you for choosing our dealership and please stay in touch. Best Regards, Doug Laymon, Sales Manager

January 07, 2022

Dealership Rating
Employee Rating

Amazing customer service. Lots of space and areas to wait until your car is done. The year service appointment went quickly and the car was washed and looked good when we got it back. More

by Ilene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 11, 2022

Five Star Subaru of Grapevine responded

Hello Ilene, We want you comfortable every time you visit Five Star Subaru. Reach Mike or me at 817-438-1700 any time you need our vehicle advice. Thank you for being our customer and please stay in touch. Take Care, Marcus Procter, Service Director

January 06, 2022

Dealership Rating
Employee Rating

This is the BEST dealership I have ever dealt with! Everyone is friendly, informative and efficient!!! My whole buying and service experiences have been top notch and actually pleasant!!! I love my Sub More

by Rizzo, Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes, BB Belharrat , Michael Dinh

Jan 11, 2022

Five Star Subaru of Grapevine responded

Hello Debbie, It is our goal to help you fully enjoy your Forester. Thanks so much for taking the time to share your Five Star Subaru visits. Any time we can offer our care or technical advice, reach us at 817-438-1700. Safe travels and thank you again, Marcus Procter, Service Director

January 04, 2022

Dealership Rating
Employee Rating

They did a great job working us in over a holiday weekend! Although we were without our car for the weekend, it was ready on Monday. And they washed and vacuumed my car!! Woo hoo!! Thank you so much! More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2022

Five Star Subaru of Grapevine responded

Julie, Thank you for the opportunity to help you care for your Subaru. Reach Mike or me anytime you need our advice at 817-438-1700. We look forward to seeing you again at Five Star Subaru. Best Regards, Marcus Procter, Service Director

December 17, 2021

Dealership Rating
Employee Rating

It's clean, comfortable and they are very attentive to your needs. I was thankful for the charging station. More

by keepdfwrelaxed1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jon Zablosky, Rio Manalo, Kenny Wilder , Jeff Davis

Dec 17, 2021

Five Star Subaru of Grapevine responded

Thank you for choosing Five Star Subaru for your vehicle's care. We welcome future automotive questions at 817-438-1700. Don't hesitate to let us know when you have vehicle concerns. Happy Holidays, Marcus Procter, Service Director

December 16, 2021

Dealership Rating
Employee Rating

Excellent service department experience - thorough, good communication, couldn’t be faster! Very satisfied with the dealer. More

by bch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 17, 2021

Five Star Subaru of Grapevine responded

Hello bch, Customer communication is important at Five Star Subaru and we are grateful to share our knowledge with you. Please stay in touch with Mike or me at 817-438-1700. We are only a phone call away. Thank you, Marcus Procter, Service Director

December 15, 2021

Dealership Rating
Employee Rating

Grapevine Subaru has the best service department. I am always greeted right away and they perform my services thoroughly. They are always friendly. More

by Nugrammi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 16, 2021

Five Star Subaru of Grapevine responded

Thank you, Nugrammi, for crediting several of the Five Star Subaru staff for their efforts during your service visit. Customer care is a priority and we welcome questions between visits at 817-438-1700. We look forward to seeing you in 2022! Happy Holidays, Marcus Procter, Service Director

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