Mike Pahlas
Mike Pahlas at Columbia Ford Kia

Mike Pahlas

Service Manager

Columbia Ford Kia

234 Willimantic Road, Route 6
Columbia, CT 06237

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4.9
380 Reviews

Grew up in Franklin CT,father owened a small service station where I grew up learing/working on cars.Went to Norwich Tech and started working for Ford in 1984.I enjoy the chalange of the ever growing automotive field.

Dealership Experience

27 yrs, 10 mos

Industry Experience

41 yrs, 10 mos

4.9

380 Reviews

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380 Reviews of Mike Pahlas

February 13, 2026

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I am very grateful for the service and everything they did on my car in such a short time. More

by abiezel3116
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Recommend Dealer
Yes

February 07, 2026

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Service was friendly and timely. The waiting room was comfortable and clean. Coffee was available. More

by No
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Recommend Dealer
Yes
Feb 07, 2026

Columbia Ford Kia responded

Thanks for the five-star rating! Jake and our service team are glad to hear your Sorento received friendly, efficient care and that the waiting area and coffee hit the mark.

January 20, 2026

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Thank you for the fast friendly efficient service! The new Tires are great! Kia has the best service! More

by Lce06281
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Recommend Dealer
Yes
Jan 20, 2026

Columbia Ford Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Columbia Ford Kia! Mike Pahlas Service Manager mpahlas@columbiaford.com

January 14, 2026

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I asked them to look at my lights and they said my lights were fine but there is a light out. It’s the bottom driver side light and it’s not fixed and they wrote that there was no lights out like they didn’t More

by chercip
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Recommend Dealer
Yes
Jan 14, 2026

Columbia Ford Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible, please send us your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Mike Pahlas Service Manager mpahlas@columbiaford.com

January 08, 2026

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I appreciate your wonderful work on my vehicle. Thank you and wish a Happy New Year to all! More

by deborahlinder29
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Recommend Dealer
Yes
Jan 09, 2026

Columbia Ford Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Columbia Ford Kia. We look forward to having you as one of our valued customers for many more years to come! Mike Pahlas Service Manager mpahlas@columbiaford.com

December 18, 2025

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Excellent service. I was able to get an appointment the next day to service my van’s transmission issues & brakes. I had it back within a week after I dropped it off fo More

by michaelbushnell
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Eskey, Mike Sorel, Fernando Cruz , Hailey Hubert

October 25, 2025

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My experience at Columbia was as good as it gets . I was in and out in less than an hour.The people there were very pleasant. More

by Rick
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Recommend Dealer
Yes

October 08, 2025

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Quick service & was done at home. Friendly guys, explained all work. Also flexible scheduling, would recommend More

by wolf0621
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Recommend Dealer
Yes

September 26, 2025

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Columbia Ford/Kia is an easy and convenient location to get to. It is a relaxing facility and has a cafe if you are hungry. The customer service is great as well. More

by Jack
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Recommend Dealer
Yes

August 18, 2025

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Awesome place to deal with. Employee’s are very friendly, not to mention the decor and food. More

by Deeda5665
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Recommend Dealer
Yes
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