Mike Pahlas | Page 11

Very Professional. kept in contact throughout the whole deal. related and bonded during small talk. kept in contact throughout the whole deal. related and bonded during small talk. More

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Everything was perfect. I have never been to such a friendly, well organized dealership like Columbia Ford. Keep up the great work!!! I have never been to such a friendly, well organized dealership like Columbia Ford. Keep up the great work!!! More

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Columbia Ford's Service Department is our "Go To" automotive place for all our vehicles. The employees are polite, efficient and professional. We highly recommend Columbia Ford's Service Departme automotive place for all our vehicles. The employees are polite, efficient and professional. We highly recommend Columbia Ford's Service Department. More

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Always have been treated with respect and I would recommend the dealership to others. I will continue to use the dealership recommend the dealership to others. I will continue to use the dealership More

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They always are so accommodating to my schedule and will always find a time that works well for me. Once I do arrive it’s always amazing customer service and quick service always find a time that works well for me. Once I do arrive it’s always amazing customer service and quick service More

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So, it's been about seven years since Columbia Ford KIA replaced my daughter's Ford F150 engine. Then in 2017 I purchased a KIA Forte and they began servicing a new vehicle. My daughter finally gave up the replaced my daughter's Ford F150 engine. Then in 2017 I purchased a KIA Forte and they began servicing a new vehicle. My daughter finally gave up the aging truck last year; the engine was still strong but other systems were failing. My KIA is running great and has not been serviced by anyone other than Columbia Ford KIA. I rely on them and trust them--from experience. More

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I brought my F350 to them with a extra warranty I purchased from another dealership and the service department was rude disrespectful and ignorant. It started with my wipers not working . They said i purchased from another dealership and the service department was rude disrespectful and ignorant. It started with my wipers not working . They said in a few days they would call me and make a appointment. 1 month later I called them. I brought it in and I didn't want to deal with the first guy I delt with so I asked for another. I have never been treated with such disrespect. They never contacted my insurance but they told me it was turned down and I needed to pay them. I wasn't going to fall for there scam. I have a on board camera. The head service guy told me they were out $600.00 and they weren't going to work on my truck and to find another dealer. I called my insurance company because I bought a premium policy and guess what they said . They never received a call or request for payment from them. They service person who was working on my visit not the mechanic was a new member and never did his job. So I looked at my camera footage and they drove my truck and punched my dash and never replaced the wiper problem.the video showed they worked on my truck or should a say drove the truck for 40 minutes. How could that cost them $600.00 . I tried calling Greg Gatesand Denny Gates multiple times and never received a call back. I have a very large family and friends and I called everyone of them to never use a Gates family dealership again. I'm a contractor and I own 7 ford's and my kids have 3 ford's and 2 Nissan and 1 kia. I have spent over a hundred grand in parts and service there for over 15 yrs. I had just spent 5 grand just on one truck for turbo,y pipes , injectors, 2 batteries, 4 tires,4 shocks,high pressure oil pump and pressure sensor and a few other parts. I can't believe a dealer ship so low and not just that someone deleted my account that had all my purchases of parts and service. So be carefull I'm not saying it will happen to you but I thought it would never happen to me. More

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Columbia ford always does an amazing job with my vehicle! This is my second car I’ve bought from them, and the only place I feel comfortable bringing my vehicle for service. The service department always exp This is my second car I’ve bought from them, and the only place I feel comfortable bringing my vehicle for service. The service department always explains things thoroughly and never speak in a way that makes me feel as though they are taking advantage of me for not knowing about cars to get more money. They are awesome! More

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Always providing excellent service courtsey accomudating and a pleasure to work with. Thank you for for getting me in and out on time and a pleasure to work with. Thank you for for getting me in and out on time More

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Very good service and was ready when promised. when I called for service they made the appointment as soon as possible when I called for service they made the appointment as soon as possible More

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