Mike Pahlas | Page 37

Above and beyond Everyone at Columbia Ford, from sales to service and everything in between, are by far the most helpful, friendly, and genuinely awesome people I’ve e Everyone at Columbia Ford, from sales to service and everything in between, are by far the most helpful, friendly, and genuinely awesome people I’ve ever had the pleasure of doing business with. They truly do go above and beyond what we all know as customer service to ensure their customers, or as I like to think now; family, are satisfied, informed, and happy. I can’t thank everyone enough for their roles in assisting me in rectifying my vehicle situation. You honestly have a new loyal customer for life. Thank you ! More

Report | Print

Routine Oil Change Quick service and very knowledgeable. Always a pleasure to deal with with no issues at all. Made good recommendations for future maintenance. All aro Quick service and very knowledgeable. Always a pleasure to deal with with no issues at all. Made good recommendations for future maintenance. All around good service. More

Report | Print

Transit 350 This Time. It was the Transit's turn to experience the Columbia Ford Service Department, and although it was just and oil change and a recall, I decided to pampe It was the Transit's turn to experience the Columbia Ford Service Department, and although it was just and oil change and a recall, I decided to pamper the work van this time with a detail. Cleanest work van this side of the Mississip. Thanks everyone! More

Report | Print

Buying a new Car Edward was courteous, efficient, timely, and worked out a great deal for me on a 2017 Ford CMax Energi. Great experience. Will return. Thank You! Edward was courteous, efficient, timely, and worked out a great deal for me on a 2017 Ford CMax Energi. Great experience. Will return. Thank You! More

Report | Print

Excellent service The service dept. at Columbia Ford has consistently provided me with excellent service on my Ford F150 Truck. They always have fixed the problem the f The service dept. at Columbia Ford has consistently provided me with excellent service on my Ford F150 Truck. They always have fixed the problem the first time. The staff is very professional and have always done a great job. More

Report | Print

Amazing experience! I did a thorough job of "shopping" for a Certified Pre-owned Ford F150 and had a number of not so nice experiences with other Ford dealers in Connecti I did a thorough job of "shopping" for a Certified Pre-owned Ford F150 and had a number of not so nice experiences with other Ford dealers in Connecticut. I called Columbia Ford to get information on a truck listed with CarGurus. From the first time I was put in touch with Steve Murphy I felt I could just relax and be helped through the decision process without a lot of high pressure. He was kind, attentive, answered my questions, checked on a few details, called me back in a timely fashion and offered a couple of incentives - with no high pressure at all! He had the vehicles ready by the door when I arrived, he let me test drive even a vehicle I knew I was not going to buy, just so I could feel the difference. He made the decision process very easy. I had to call him several times and never was I put on hold for more than about 5 seconds! The paperwork was easy, the dealership is organized with each person doing their job efficiently. My husband is in sales and he was extremely impressed with their professionalism. It was an amazing experience and I will definitely refer Steve and Columbia Ford and will definitely return for my next purchase! More

Report | Print

Kia Sorento repair The vehicle was missed diagnosed at another repair shop and when Mike Pahlas took it for a test ride he immediately new what the problem was. The vehicle was missed diagnosed at another repair shop and when Mike Pahlas took it for a test ride he immediately new what the problem was. More

Report | Print

Detailing Dept is superb My wife drives a GMC I leased from Gates GMC, but I drive all Fords. I've developed a relationship with the service department at Columbia ford over My wife drives a GMC I leased from Gates GMC, but I drive all Fords. I've developed a relationship with the service department at Columbia ford over the last 22 years, and keep going back. My wife and kids aren't too tidy, and the Yukon needs constant cleaning. Frankly, I'm sick of doing it. I asked Columbia if GMCs were allowed and they said yes, as long as they can replace all the badges with Ford ones. Joking aside, they did a great job cleaning it, and even filled the fluids. Two thumbs up.👍🏻 👍🏻 More

Report | Print

Warranty Repair on my Alumiduty I bought a new vehicle from another dealer, and brought my truck in for oil change service there, and to explain my aesthetic issues with the interior I bought a new vehicle from another dealer, and brought my truck in for oil change service there, and to explain my aesthetic issues with the interior of my Job 1 F-250. The advisor took photos and said he would have to call Ford for approval of replacement. I never heard another word from them. Next time around, I called Columbia Ford to perform my oil change, and explained to them what happened at the other dealer. She took pictures, had an answer within the hour, and had parts ordered that same day. This visit was to install the ordered parts. A+ for Columbia Ford. They will have my business from now on. More

Report | Print

Nothing but problems I have had nothing but problems since I purchased my KIA Sportage at Columbia KIA. Service is horrible and there in no way to place a complaint. I have had nothing but problems since I purchased my KIA Sportage at Columbia KIA. Service is horrible and there in no way to place a complaint. More

Report | Print