Dealership Experience
18 yrs, 8 mos
Industry Experience
37 yrs, 5 mos
Languages Spoken
English
566 Reviews
Write a Review566 Reviews of Mike Reidy
June 29, 2018
Invited to special event The special event was well organized and amazingly nice gifts to participates. Appointments were scheduled which allowed for timely individual attent The special event was well organized and amazingly nice gifts to participates. Appointments were scheduled which allowed for timely individual attention. Even though the event was crowded the staff was incredible in meeting my needs. Mr Tubens was excellent! He was very thorough and I really appreciated his patience in reviewing the various options available in selecting my car. The staff at Rallye Lexus really make you feel that they appreciate your business. The experience was great! More
Other Employees Tagged: Joanna Oates, Anthony Costanzo , Pamela Palasciano, David Tubens, Josh Weiss
June 27, 2018
great personalized customer service They make you feel like family, always have a loaner car even for a short period. Car is always clean and nothing is a problem They make you feel like family, always have a loaner car even for a short period. Car is always clean and nothing is a problem More
Other Employees Tagged: Richie Repanes
June 25, 2018
Friendly service, great attention to detail of what needs at Very good service and attentive listening to what needs to be fixed on the vehicle. Also, when picking up the vehicle great cleanliness to vehicle. Very good service and attentive listening to what needs to be fixed on the vehicle. Also, when picking up the vehicle great cleanliness to vehicle. More
June 24, 2018
great as always Best service department of any dealership I have ever used. The work is always impeccable and the service staff are outstanding, friendly and helpful Best service department of any dealership I have ever used. The work is always impeccable and the service staff are outstanding, friendly and helpful. great people More
Other Employees Tagged: Joanna Oates , Pamela Palasciano, Josh Weiss
June 22, 2018
Professional! The Customer Service Rep was very knowledgeable, without Pressure Tactics. He consistently gave me updates on my Cars Status! The loaner vehicle was a The Customer Service Rep was very knowledgeable, without Pressure Tactics. He consistently gave me updates on my Cars Status! The loaner vehicle was a nice touch. He also showed me things that I didn't even know regarding my own car. More
June 17, 2018
Consistently Excellent Care The service department at Rallye Lexus takes great care of my car and of me. Mike Reidy, Joanna Oates, and the entire team make servicing my car a ple The service department at Rallye Lexus takes great care of my car and of me. Mike Reidy, Joanna Oates, and the entire team make servicing my car a pleasant experience. They are prompt, responsive, and accessible. I highly recommend Rallye for all Lexus transactions. More
Other Employees Tagged: Anthony Piccirillo, Joanna Oates , Josh Weiss
June 10, 2018
TRUSTWORTHY! I was at first I was very wary of using a dealership's service department, cynically thinking that as my car aged, they would "find problems" that wou I was at first I was very wary of using a dealership's service department, cynically thinking that as my car aged, they would "find problems" that would prompt me to buy a new car. Not so here. My car has proven relatively issue-free for the 9 years I've owned it and going strong. If I do decide to buy a new car it would be because of the stellar record I have experienced with my aging car, not because of greater and greater repair costs. I trust this service department completely. Honest, courteous and expert. More
Other Employees Tagged: Joanna Oates
June 04, 2018
Service good but difficult scheduling Good experience for serving. However, it took several calls for some to answer the scedulecthe service appointment. Addison ally music was very loud Good experience for serving. However, it took several calls for some to answer the scedulecthe service appointment. Addison ally music was very loud in the quiet area. More
June 02, 2018
Exceptional on all levels Rallye Lexus is exceptional dealership, but we stayed because of the employees like Pamela Palasciano in the service department and Andy Malebranche i Rallye Lexus is exceptional dealership, but we stayed because of the employees like Pamela Palasciano in the service department and Andy Malebranche in Sales who take the time to truly get to know you, your family and your needs. They never rush you, always take the time to answer any (and all) questions you have and follow up with you. They make this dealership extraordinary! More
Other Employees Tagged: Anthony Costanzo , Andy Malebranche, Pamela Palasciano
May 27, 2018
Don’t touch my Lexus After purchasing three vehicles from Rally Lexus, I can’t think of going anywhere else . Rally Lexus knows my cars and me! Great service staff! After purchasing three vehicles from Rally Lexus, I can’t think of going anywhere else . Rally Lexus knows my cars and me! Great service staff! More
Other Employees Tagged: Joanna Oates , Pamela Palasciano, David Tubens

