Mike Roeder | Page 2

Boris is a professional, nice and always helpful salesman. Next time we will buy a car from him again, thank you! salesman. Next time we will buy a car from him again, thank you! More

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DO NOT BUY FROM THESE GREEDY xxxxxxxx! worst buying experience ever!!! The GM is a well trained xxxxxxxxxxx worst buying experience ever!!! The GM is a well trained xxxxxxxxxxx More

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Very professional and experienced sales expert. Boris is knowledgeable, accommodating and worked very hard to help us with the purchase of our G class. I would highly recommend Boris to anyone look Boris is knowledgeable, accommodating and worked very hard to help us with the purchase of our G class. I would highly recommend Boris to anyone looking to acquire a vehicle. He is an outstanding representative of Mercedes brand. More

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Very responsive and knowledgeable. Extremely courteous and always available for questions. I plan on purchasing a new vehicle in the next 18 months and for sure will contact Boris and Extremely courteous and always available for questions. I plan on purchasing a new vehicle in the next 18 months and for sure will contact Boris and purchase from Sears Automotive. More

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I have purchased 10 cars in the past 10 years. I have never had such a disrespectful interaction on a potential trade. The manager tried to tell me that he would not pay above the bottom of the Ke I have never had such a disrespectful interaction on a potential trade. The manager tried to tell me that he would not pay above the bottom of the Kelley blue book, ‘good’ rating on a car that is less than three years old, has less than 50,000 miles on it, and legitimately is in ‘very good’ condition. He tried to tell me that my car needed new tires. Those tires were replaced 4 months ago. And, I am a return customer. I will not return ever again. More

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Nick made the process quick and easy. The dealership was fair with me and I felt good about the entire experience. Jennifer, in finance, was also great to work with! The dealership was fair with me and I felt good about the entire experience. Jennifer, in finance, was also great to work with! More

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A complex electronic problem solved. Our service advisor was very helpful keeping us well informed and up to date. I can think of no better place to have your new Mercedes (AKA a motorized computer) service was very helpful keeping us well informed and up to date. I can think of no better place to have your new Mercedes (AKA a motorized computer) serviced. More

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August 7th I purchased a 2018 bmw 328d from Sears imported autos and the salesman told me the car is in perfect condition. I live almost 2 hours from this place and he kept telling me that it’s in pe imported autos and the salesman told me the car is in perfect condition. I live almost 2 hours from this place and he kept telling me that it’s in perfect beautiful condition so I took his word for it and I bought the car. I get to the dealership and be just rushed me though to quickly look at the car and go sign the paperwork. I was promised to get the fancy giant bowtie experience and I was lied to about that as well. As I seen a few other get it other than me. I buy the car and I get home to find tons of scratches and a door ding, not only that but the car smelled like diesel fuel when it was sitting in my garage. I contact the salesman and he tells me to bring it back in on my expense of fuel to have the door ding and scratches fixed. So I brought the car back and they quickly went through It and I get home and find buff trails everywhere. So I take it back for the second time and they had it for not even 2 hours and I get it back and I tried to look at it the best I could and it was cloudy so I didn’t see any issues. 2 days later I have it in the sunlight and about half the car still has buff trails and now they won’t respond to me. So learn from my experience and steer clear of this dealership. They only care about the money not the customer More

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I thought Boris was very informative when we ordered our GLE 580 giving us the options that he thought was important. After ordering the car he kept us updated on when production was going to start. When we GLE 580 giving us the options that he thought was important. After ordering the car he kept us updated on when production was going to start. When we picked car up it was impressive with being met with Manager and Boris and having someone to show how to operate all options. More

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I wish the closing person had been upfront about Sears tacking on $125 for admin expenses. She said it was a state charge until I asked for the detail. No problem paying it, but let's just be honest and a tacking on $125 for admin expenses. She said it was a state charge until I asked for the detail. No problem paying it, but let's just be honest and accurate! More

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