Mike Rosa
Mike Rosa at Lawton Kia

Mike Rosa | Page 3

Internet Manager

Lawton Kia

4455 Northwest Cache Road
Lawton, OK 73505

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4.7
105 Reviews
4.7

105 Reviews

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105 Reviews of Mike Rosa

October 15, 2024

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Employee Rating

Great customer service quick very thorough in explanations on car repairs and willing to help wherever they can More

by Stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Olivero, Deborah Johns , Amanda Luttrell

Oct 16, 2024

Lawton Kia responded

Thank you, Stephanie! We're delighted to hear you had a great experience with our team. We appreciate your kind words and look forward to helping you again in the future!

October 12, 2024

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Employee Rating

They got me right in and right out, no problems or confusions. Got me exactly what I needed and even made sure I got the proper fluids to retain my Warranty. 10/10 More

by TySchwifty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2024

Lawton Kia responded

Thank you for the awesome review, Ty! We're glad everything went smoothly and that we could get you exactly what you needed. Keeping that warranty intact is always a priority! We appreciate your business and look forward to helping you again.

October 01, 2024

Dealership Rating
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Mike Rosa displayed outstanding professionalism and technical expertise in assisting my wife and I in our recent purchase of a 2024 Telluride! We are highly satisfied and would recommend Mike and Lawto More

by lj92gonzalez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 02, 2024

Lawton Kia responded

Thank you for your fantastic review, LJ! We're so glad to hear that Mike Rosa provided you and your wife with exceptional service during your purchase of the 2024 Telluride. Your recommendation means a lot to us, and we look forward to serving you and your loved ones in the future!

September 29, 2024

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I really Kia. The service was great and fast. They communicated everything with me and the staff is very friendly 😁 More

by jailynnlawrence1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2024

Lawton Kia responded

Thank you for the great feedback, Jailynn! We're glad you had a fast and friendly experience with excellent communication. We appreciate your kind words and look forward to seeing you again! 😁

September 24, 2024

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Fair. Knowledgeable. Professional. Expedient. Helpful. Caring. Kind. Overall all I was very pleased. With the total package. More

by mcclung.renee13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 01, 2024

Lawton Kia responded

Thank you for your wonderful feedback, Renee! We’re thrilled to hear you had a positive experience and felt well taken care of. We appreciate your support and look forward to serving you again!

September 14, 2024

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Mike was very helpful and patient while I made my purchase. I will and have recommended him to others. More

by Katilynalexander94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Schulz

Sep 16, 2024

Lawton Kia responded

Thank you for your wonderful feedback! We're glad to hear that Mike was helpful and patient throughout your purchase. Your recommendation means a lot to us, and we look forward to serving you and others in the future!

September 14, 2024

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Employee Rating

Recently purchased a used vehicle at this location, and the sales team took very good care of me. Honestly, I was very surprised at the way they treated me and I plan to give them the first shot on my next More

by whererutodayjesse
Recommend Dealer
Yes

Other Employees Tagged: Vincenzo (Vinny) Barton

Sep 16, 2024

Lawton Kia responded

Thank you for your kind words! We're thrilled to hear that our sales team exceeded your expectations and made your experience a great one. We look forward to helping you with your next vehicle!

September 12, 2024

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Excellent service and staff. From service writer to cashier, they made you feel like you were important and happy you were there. More

by leisakiefer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincenzo (Vinny) Barton, Daniel Schulz, Deborah Johns , Heather the cashier was also five stars!

Sep 12, 2024

Lawton Kia responded

Thank you so much for the kind words! We're happy to hear our team made you feel valued throughout your visit. We always strive to make every customer feel important, and we look forward to serving you again!

September 03, 2024

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Employee Rating

Not helpful at , the lady in service department very rude .. will never purchase anything from Lawton Kia again More

by 299999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 05, 2024

Lawton Kia responded

We’re truly sorry to hear about your experience with our service department and the rudeness you encountered. This is not the level of service we aim to provide. Please call me directly at 580-771-3275 so we can address your concerns and make things right. Thank you, Amanda

August 22, 2024

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Employee Rating

When making online appointments, they always fail to give the discount. I can't always take my car into when others do it for me I am always over charged. More

by bzmom1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2024

Lawton Kia responded

Thank you for your feedback. I’m sorry to hear about the issues with discounts and overcharging. We’ll review this matter to ensure it’s addressed. If you have any specific concerns or need further assistance, please let us know so we can resolve this for you.

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