Mike Solis
Mike Solis at Long McArthur Inc

Mike Solis

Sales Manager

Long McArthur Inc

3450 S 9th Street
Salina, KS 67401

Contact Me
not yet
rated
3 Reviews

Dealership Experience

18 yrs

not yet
rated

3 Reviews

Write a Review

3 Reviews of Mike Solis

June 08, 2025

Dealership Rating
Employee Rating

Sold me a new 2024 F250 that had an A/C issue on the first day. After the repair was done I am advised that it already had an A/C issue in the first 800 miles that it was driven by a SAles Mgr. as a d More

by t.norcross
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 10, 2025

Long McArthur Inc responded

You asked for our best offer up front, and we were happy to provide that to you. If we had left room to give you more, our offer would not have been what you asked for. The Air Conditioner did go out while a senior member of management was driving it, and Ford had just come out with a new compressor that they believed would fix it, and it did. We always prefer to find any issues before we sell a vehicle in the hopes every customer receives a trouble free vehicle. We know that you have had issues again, and Ford has fixed them every time as you stated. We have given you new trucks knowing that you will put 2,000 miles on them every 2 weeks. We then discount those vehicles appropriately. We are happy to do our part in eating those costs to keep you in a truck while Ford covers your repairs. We gave you our best offer up front, which is what you asked for. Thank you, Long McArthur Ford

Jun 12, 2025

Long McArthur Inc responded

t.norcross- Thanks for your time on the phone yesterday. We are glad to come to a resolution on this issue. Thank you, Long McArthur

Jun 10, 2025

t.norcross responded

Sadly I was never advised of the prior repair to the truck while one of your senior members of management was driving it. You also told me that I could not put over 2000 miles on a loaner. You gave me the lowest trade amount out of now 3 dealers. The truck has had 2 compressors now and is in your shop currently for the evaporator. Not to mention another electrical issue. Which came after you replaced the module. Your stance along with Ford is allow the customer to become so frustrated, that they will trade and take the loss personally. Sadly, you will probably get your wish. I am extremely frustrated and can’t really enjoy my truck. And if the new compressor is so wonderful why has it been replaced twice? Just curious

Jun 10, 2025

t.norcross responded

Why didn’t you tell me about the A/C issue prior to me purchasing the truck? Was it negligence, incompetence or deceit? Just trying to understand how the A/C quits on my first day with the vehicle and no one mentions it had a prior problem. I was told it was ordered for a Mgr. And he ordered a different truck; well now I know why. He didn’t want the problem, so you sold it to me. Now I have to live with it or lose $8,000 on trade. That’s not how to gain trust and business

Jun 11, 2025

t.norcross responded

Just so we are clear the A\C compressor you put on when it was being driven by a “senior management member” DID NOT fix the issue. It has been replaced since I have owned it. I am still waiting for your reply in regards to the fact that you withheld that information throughout the entire sales transaction. Please explain that to me

April 20, 2024

Dealership Rating
Employee Rating

From start WITH Alisha to finish with DAN, I found what I was looking for and was taken care of. LIKE FAMILY should be. Ive bought a few now from here. Will definitely be back and recommend to all my friends More

by foxy_brat05
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

September 17, 2022

Dealership Rating
Employee Rating

It's a fabulous and friendly environment. Great selection with an excellent sales and finance team. More

by nicole_pictures
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Penner, Alisha Nance , Lee Davis

Dealership Inventory (425 Vehicles)

used 2024 Ford F-150 car, priced at $54,500
2024 Ford F-150
used
Gray exterior
10-Speed Automatic
4WD
used 2023 Ford Explorer car, priced at $45,000
2023 Ford Explorer
used
Black exterior
10-Speed Automatic
4WD
used 2023 Cadillac Escalade car, priced at $94,900
2023 Cadillac Escalade
used
Black exterior
10-Speed Automatic with Overdrive
AWD
used 2023 Ford Explorer car, priced at $30,900
2023 Ford Explorer
used
Agate Black Metallic exterior
Automatic
4WD
used 2023 Ford F-150 car, priced at $42,675
2023 Ford F-150
used
Agate Black Metallic exterior
Automatic
4WD
used 2022 Ford Explorer car, priced at $31,496
2022 Ford Explorer
used
Star White Metallic Tri-Coat exterior
Automatic
4WD