Mike Szafraniec | Page 2

Just one week after I purchased my new car, I had a check engine light...pretty frustrating. But Mike took care of me with great customer service, got me where I needed to go, and kept me updated about the i engine light...pretty frustrating. But Mike took care of me with great customer service, got me where I needed to go, and kept me updated about the issue. Mike definitely made the experience less stressful! More

by MERATSEA Verified Customer Verified Customer

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Always excellent customer service. Mike goes above and beyond. Always professional and proficient. Very knowledgeable Mike goes above and beyond. Always professional and proficient. Very knowledgeable More

by REED4US Verified Customer Verified Customer

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Excellent experience. Mike S was extremely professional. Will be returning for future maintenance work. Thank you. Mike S was extremely professional. Will be returning for future maintenance work. Thank you. More

by mb_maxwell Verified Customer Verified Customer

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Professional prompt service. Mike is awesome, very satisfied with his work and the new dealer building is very nice. Mike is awesome, very satisfied with his work and the new dealer building is very nice. More

by ARL Verified Customer Verified Customer

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Matt has been amazing in his customer service and in resolving my issues. I had some issues with my brand-new car; that he took the time to resolve my matter in high regard. He oversees every detail to resolving my issues. I had some issues with my brand-new car; that he took the time to resolve my matter in high regard. He oversees every detail to give me the best results and the best customer care. He ensure that my brand-new car was serviced correctly. He also, curated trust and respect with me. He cares for the safety and security of EVERY customer. His customer service and care was top-notch!! Thank you so much, Matt, I would definitely recommend you and Mike Szafraniec (Service Maintenance Team). More

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Mike was fantastic! He was very patient and kind. I dread going to the dealership but it was a totally bareable, actually pleasant experience thanks to Mike! He was very patient and kind. I dread going to the dealership but it was a totally bareable, actually pleasant experience thanks to Mike! More

by MEGANTRAVERSARI Verified Customer Verified Customer

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This is the second time we go there and your man, despite being overworked, was professional and courteous, and I'm grateful for him going above and beyond to help me with everything that we needed done. being overworked, was professional and courteous, and I'm grateful for him going above and beyond to help me with everything that we needed done. More

by SAINTS4318 Verified Customer Verified Customer

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Mike was great. Helped me in and out with great time and actually took the time to listen to me about my tire issues Helped me in and out with great time and actually took the time to listen to me about my tire issues More

by Grhall85 Verified Customer Verified Customer

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Excellent Excellent customer service from Mike in service department Excellent customer service from Mike in service department I would recommend anyone to speak with him in regarding maintenance services department Excellent customer service from Mike in service department I would recommend anyone to speak with him in regarding maintenance services More

by TIARRA.SMITH23 Verified Customer Verified Customer

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Mike tried to charge me 60 dollars more for the battery I needed after a rep quoted me a different price on the phone then proceeded to tell me that 'the minimum service charge for all maintenance at VW is 2 needed after a rep quoted me a different price on the phone then proceeded to tell me that 'the minimum service charge for all maintenance at VW is 230, on top of the battery' which is absolute horse xxxx because I just left a car overnight a month ago to get a headlight replaced for like 150 out the door. Mike thought he had me in a bind with a car that wouldn't start in his service lobby and tried to take advantage of me. I went to autozone and bought the battery and had it installed for 175 instead of 500 plus that it would've costed with you. I'll be buying my Volkswagen atlas and doing future maintenance at another location because of this, on pure principle. More

by Np3268100 Verified Customer Verified Customer

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