Mike Szafraniec | Page 12

Customer service is a “10”, Adam Khamsot! !!!!! This is my to go VW ~ Chicago! Great communication skills to emergency car issues fixed with fast appointments. THANK YOU !!!!! This is my to go VW ~ Chicago! Great communication skills to emergency car issues fixed with fast appointments. THANK YOU More

by ckhaggerty Verified Customer Verified Customer

Report | Print

They did a great job taking care of my vw atlas on a short noice short noice More

by MOHSN129 Verified Customer Verified Customer

Report | Print

The VW Service Department proved Prompt, professional and priced right! Will definitely return for all my VW service needs! priced right! Will definitely return for all my VW service needs! More

by andrew.gardner Verified Customer Verified Customer

Report | Print

Volkswagen of Downtown Chicago is my go to dealership for service. The service advisors are courteous, professional and very knowledgeable. They always take time to explain your service needs in easy to u service. The service advisors are courteous, professional and very knowledgeable. They always take time to explain your service needs in easy to understand terms, and will do their best to offer comparable service pricing. That always makes for a great service experience! More

by STEFONALREED Verified Customer Verified Customer

Report | Print

Great staff great experience. Mike, Matt, Angie and everyone there is awesome. Would recommend to anyone Mike, Matt, Angie and everyone there is awesome. Would recommend to anyone More

by Mmeza Verified Customer Verified Customer

Report | Print

Mike Z General Manager gives top notch customer service! I come from Wisconsin just to take care of my Volkswagen needs. Worth the drive because all the employees are helpful and friendly! Best loaner vehic I come from Wisconsin just to take care of my Volkswagen needs. Worth the drive because all the employees are helpful and friendly! Best loaner vehicle while you wait!! Will refer to anyone and everyone! More

Report | Print

Normally easy drop off/pick up, but dealership is under renovation so arrival bay was jammed & could not pull in for 10 minutes. Pick up was slow as well, as most service advisers had left for the day. renovation so arrival bay was jammed & could not pull in for 10 minutes. Pick up was slow as well, as most service advisers had left for the day. Service was fine but no sticker placed on windshield for next oil change mileage/date. Car wash unavailable due to renovation work. More

by rbunting Verified Customer Verified Customer

Report | Print

Service was friendly, efficient and quick! The team always take good care of our VW. Fixed a leak in our tire. The team always take good care of our VW. Fixed a leak in our tire. More

by PRICE159 Verified Customer Verified Customer

Report | Print

I am delighted about the level of service, including showing a great deal of professionalism. I feel confident working with Mike and will bring my vehicle to your dealer for assistance. You GUYS are fan showing a great deal of professionalism. I feel confident working with Mike and will bring my vehicle to your dealer for assistance. You GUYS are fantastic!!!! More

by ERIK Verified Customer Verified Customer

Report | Print

Professional and personable people made this dealership visit quite the excellent experience to remember forever! visit quite the excellent experience to remember forever! More

by RONWESTEMAIL Verified Customer Verified Customer

Report | Print