Mike Treas

Koons Ford has an excellent atmosphere and wonderful staff. The Lounge is comfortable with free coffee and water. My service advisor was prompt with communicating to me about the status of my car. Earl staff. The Lounge is comfortable with free coffee and water. My service advisor was prompt with communicating to me about the status of my car. Earl Mosby was great. More

by Craig Verified Customer Verified Customer

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Mike Treas and the Service Department at Koons Ford Annapolis consistently deliver exceptional and professional service. Annapolis consistently deliver exceptional and professional service. More

by buddbrenda Verified Customer Verified Customer

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Mike Treas always provides top notch service. He's always attentive to our needs and carefully explained the 3 plus days delay it took to get replacement exhaust system parts from Koons' supplie He's always attentive to our needs and carefully explained the 3 plus days delay it took to get replacement exhaust system parts from Koons' supplier. More

by RJMORGAN1947 Verified Customer Verified Customer

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It should not take 3 to 4 hours for an oil change. Need to be more efficient Need to be more efficient More

by CUZBRILES Verified Customer Verified Customer

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always good service with this dealership no need to continue this survey [service is very good continue this survey [service is very good More

by LORETTA.FULLER Verified Customer Verified Customer

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Mike TREAS and his team are always professional and helpful. Over the years I have trusted them with every vehicle I’ve purchased from ford dealership. helpful. Over the years I have trusted them with every vehicle I’ve purchased from ford dealership. More

by LADY0926 Verified Customer Verified Customer

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M m m m m m m m m m m m m m m m More

by THOMASZAK51 Verified Customer Verified Customer

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Great professional service. Service was preformed as requested and seems to be great. Highly recommend . Service was preformed as requested and seems to be great. Highly recommend . More

by PFAUPEL Verified Customer Verified Customer

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I had an appointment for 8am. There seemed to be confusion if I even had an appointment. Around noon, I checked with my designated service representative in which they jumped thro There seemed to be confusion if I even had an appointment. Around noon, I checked with my designated service representative in which they jumped through hoops to get my truck pulled in for service. I was the last one in the waiting room after every other customer had gone and left. It was obvious that my appointment was overlooked for forgotten. The gentleman handling checkin sincerely apologized. I haven't had an issue at Leonardtown Ford nor at Koons Ford of Baltimore. The other locations get me in on-time and out within 1 to 1.5 hours tops. I don't see why I should return to this location. I've been a Ford owner since 2017. This location was a severe disappoint to me. -2024 Ford Raptor R More

by mrfranquez Verified Customer Verified Customer

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The service department is great and I have been happy enough with them to keep returning for the past 6 years ! enough with them to keep returning for the past 6 years ! More

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