Mike Valladares | Page 6

Amazing staff and amazing service my go to every time I need to service my vehicles. need to service my vehicles. More

by mikev11 Verified Customer Verified Customer

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The Quick efficient service and great atmosphere make this my favorite place to get my car serviced. this my favorite place to get my car serviced. More

by vernonu Verified Customer Verified Customer

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They are helpful. Direct and straightforward. It’s a bit expensive but the service was average. Direct and straightforward. It’s a bit expensive but the service was average. More

by Aparedes4704 Verified Customer Verified Customer

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Williamson is the best Cadillac dealer, it has the best service professionals, the best salespeople, and the best receptionists, and for what and even for changing the oil and washing the car, Williamson i service professionals, the best salespeople, and the best receptionists, and for what and even for changing the oil and washing the car, Williamson is worth it. For me, there is no other dealer. I just bought an all-electric Cadillac, it is beautiful, gorgeous, and I love it, and the service from Cadillac and especially from Celida, my saleswoman, is magnificent, incredibly good, and incredibly irreplaceable. More

by DESIREE6 Verified Customer Verified Customer

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Great service and support from the Service Advisor and The Roadside assistance. In the past week The Roadside assistance. In the past week More

by MONIKAM0 Verified Customer Verified Customer

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Always a pleasure to come in for vehicle maintenance. Outstanding customer service and fast service. Outstanding customer service and fast service. More

by ERICKLOPEZ0 Verified Customer Verified Customer

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Mike was helpful and professional. I would definitely recommend his service to anyone who ask. I would definitely recommend his service to anyone who ask. More

by MANNYESTEBAN Verified Customer Verified Customer

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Mike was great and very helpful with my service appt. Just one lack in communication about the tire sensors being on back order, so those were not replaced at time of new tire being installed Just one lack in communication about the tire sensors being on back order, so those were not replaced at time of new tire being installed More

by Kim Verified Customer Verified Customer

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Terrible customer service from Mike Valladares. He is not an advisor who cares about building relationships with his clients. I have been a customer of Williamson for years, and I have never receiv He is not an advisor who cares about building relationships with his clients. I have been a customer of Williamson for years, and I have never received such poor service. I took my car in for an oil change and also had an issue with the trunk door, which was resolved as it was just a programming issue. Additionally, the armrest in the rear seat behind the driver was loose, so we requested it to be checked. The issue is that this advisor didn’t bother to inform us before picking up the vehicle that the part was on backorder—which we completely understand. The problem is letting the customer leave without notifying them. Our previous advisor always informed us of these things before we picked up the car. After realizing that the part had neither been checked nor repaired, I called him, left two messages, and he never returned my call. I only managed to reach him by chance when he finally answered the phone. When I asked him what had happened, he replied that my husband had not gone to his office before picking up the vehicle. We have never had to see anyone before retrieving our car from service. His attitude was rude, and I reported him to the service manager because I believe this person does not represent the company well. I would like to change my advisor for next service. The manager mentioned during our call he will be in charge of my vehicle next time. More

by reiuribe Verified Customer Verified Customer

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OK, I like Williamson's service because they are professional, they meet our expectations and they are also nice and polite people, I was really happy with them. professional, they meet our expectations and they are also nice and polite people, I was really happy with them. More

by minealva Verified Customer Verified Customer

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