Mike Waddle
Mike Waddle at Arlington Heights Ford

Mike Waddle | Page 14

Service Writer

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0
538 Reviews
5.0

538 Reviews

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538 Reviews of Mike Waddle

January 12, 2024

Dealership Rating
Employee Rating

Always a pleasure to deal with the service staff - they are all friendly, helpful and professional. I feel that they look out for my safety and my car's health! More

by lindaoost80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Arlington Heights Ford responded

We appreciate your kind words about our service team. Thank you for choosing Arlington Heights Ford for your vehicle needs. Sincerely, The Arlington Heights Ford Team

December 29, 2023

Dealership Rating
Employee Rating

The hard work and professionalism was apparent from the get go. The Ford team found the problem my focus was having and got the parts needed to fix it faster than I could have imagined. More

by Rick K
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 03, 2024

Arlington Heights Ford responded

Thank you for leaving us this great review, Rick! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Arlington Heights Ford Team

December 26, 2023

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Employee Rating

I would just like to express my gratitude for the help that Luigi Alfano gave to myself and my son Jacob English during a very uncertain episode with his 2017 Ford escape. Luigi was very consistent and ca More

by tjrenglish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2023

Arlington Heights Ford responded

Thank you for sharing your experience with us, Thomas and Jacob! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. We are happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to us if you have any questions or need anything in the future. Sincerely, The Arlington Heights Ford Team

December 07, 2023

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Great service all around. Quick, friendly, helpful staff. Able to get in and out without issues More

by Mark M
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood , Zach P.

Dec 08, 2023

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business, Mark. Sincerely, The Arlington Heights Ford Team

November 16, 2023

Dealership Rating
Employee Rating

Mike Waddle at Arlington Heights was very helpful during our stranded time away from home . More

by LauraJF331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2023

Arlington Heights Ford responded

Thank you for leaving us this great review, Laura! We are very happy to hear that Mike could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Ford Team

Nov 20, 2023

LauraJF331 responded

Truly great you went the extra step to thank our review. We will return to Ford on future shopping Fragnito family

November 15, 2023

Dealership Rating
Employee Rating

Best of the best. Jerry and the entire crew do a great job. Very sharply with the service and attention to detail. More

by DavidVee
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 16, 2023

Arlington Heights Ford responded

David, we are pleased to hear that you had an excellent experience with Jerry and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, The Arlington Heights Ford Team

November 04, 2023

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Employee Rating

It was really nice getting my first car sold by Jesus he made it a really good experience More

by marquez1012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Sanchez, Jose Gutierrez , Joe Anzelone, Joe Baez

Nov 07, 2023

Arlington Heights Ford responded

Congratulations on your new car! It was a pleasure to read about your first buying experience working with Jesus. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Sincerely, The Arlington Heights Ford Team

November 02, 2023

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Employee Rating

Mike is an excellent advisor, he knows cars and gives viable options to the customer. He knows "the sale starts after the sale." More

by Colonel G.
Service Price Transparency
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Recommend Dealer
Yes
Nov 07, 2023

Arlington Heights Ford responded

Thank you for your business and this review, Colonel. We are happy to hear Mike was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Arlington Heights Ford Team

November 02, 2023

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Employee Rating

Mike was good on his word to get my truck serviced in a timely manner. More

by fvalenzano
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2023

Arlington Heights Ford responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Mike does for Arlington Heights Ford and our customers. Hope to see you again soon! Sincerely, The Arlington Heights Ford Team

October 22, 2023

Dealership Rating
Employee Rating

Well done. Trusted for many years to maintain my vehicle will purchase next vehicle at Arlington Heights Ford because of service department More

by aagpictureit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lou Alfano

Oct 25, 2023

Arlington Heights Ford responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Arlington Heights Ford Team

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