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Mike Waddle
Mike Waddle at Arlington Heights Ford

Mike Waddle | Page 15

Service Writer

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0
535 Reviews
5.0

535 Reviews

Write a Review

535 Reviews of Mike Waddle

September 06, 2023

Dealership Rating
Employee Rating

The dealership always goes out of there way to make sure your needs are addressed More

by excellroadservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Victor Villanueva, Ikram "Ike" Alam, Lou Alfano, Nicole Bayne , Kenny Holiday, Kevin Juarez, Lunoni Mahdu, Anthony Wojciechowski

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Sep 11, 2023

Arlington Heights Ford responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Arlington Heights Ford Team

August 05, 2023

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Employee Rating

Lately they've been Hit-and-miss. But mike waddle is it always been on time with everything I need to the only reason I go back More

by Thg62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jerry Hood, Victor Villanueva, Ikram "Ike" Alam, Lou Alfano, Nicole Bayne , Justin Barrett, Kenny Holiday, Kevin Juarez, Lunoni Mahdu

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Aug 08, 2023

Arlington Heights Ford responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Arlington Heights Ford Team

July 27, 2023

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Employee Rating

Work was completed well and communication was excellent. Tony W did a great job from beginning to end. More

by Carl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Wojciechowski

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Aug 01, 2023

Arlington Heights Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Ford Team

July 26, 2023

Dealership Rating
Employee Rating

Mike went above and beyond to make sure I felt comfortable leaving my car with him and extended his knowledge to me to help me maintain my car in between visits. He was communicative and trustwort More

by smc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 31, 2023

Arlington Heights Ford responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Mike does for Arlington Heights Ford and our customers. Hope to see you again soon! Sincerely, The Arlington Heights Ford Team

July 20, 2023

Dealership Rating
Employee Rating

Mike was extremely professional and easy to work with. The service was completed when they said it was. More

by brianmotte
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 25, 2023

Arlington Heights Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

July 19, 2023

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Employee Rating

The service manager Mike Waddle was courteous and advised recommended service in addition to the oil change and tire rotation that I came in for! The service was very prompt! More

by tomhillenbrand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 24, 2023

Arlington Heights Ford responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Arlington Heights Ford Team

July 15, 2023

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Employee Rating

He understood the problem and the time line I was under. Solved the problem quickly and I was on my way. More

by dougwyatt25
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Jul 19, 2023

Arlington Heights Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Ford Team

July 12, 2023

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Employee Rating

Mike Waddle in services was very customer focused. I am completely satisfied with the service I received. More

by gbrunks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 17, 2023

Arlington Heights Ford responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Arlington Heights Ford Team

June 30, 2023

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Employee Rating

Very helpful with review on what work has been completed and what recommendations currently needed and what future needs we will need at next mileages More

by Coasttocoastmasonry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Victor Villanueva , Justin Barrett, Kevin Juarez

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Jul 06, 2023

Arlington Heights Ford responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Arlington Heights Ford Team

June 30, 2023

Dealership Rating
Employee Rating

Elliott always goes beyond belief to make sure your needs are met, he’s willing to make your experience be positive no matter what it takes! More

by Jimmyv6560
Service Price Transparency
Recommend Dealer
Yes
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Jul 06, 2023

Arlington Heights Ford responded

It’s great to know that Elliott provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Arlington Heights Ford Team

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