Mike Waddle
Mike Waddle at Arlington Heights Ford

Mike Waddle | Page 16

Service Writer

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0
535 Reviews
5.0

535 Reviews

Write a Review

535 Reviews of Mike Waddle

June 27, 2023

Dealership Rating
Employee Rating

Mike always does an outstanding job for us! I have been coming here since 1992 and always have treated very well. More

by sferg82
Service Price Transparency
Recommend Dealer
Yes
Jun 30, 2023

Arlington Heights Ford responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Arlington Heights Ford Team

June 24, 2023

Dealership Rating
Employee Rating

For me an outstanding service center is paramount for my willingness to engage with a dealership. The Service-Team that AH Ford has created, retained, and grown does not disappoint. During service the energ More

by jfrei42
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood , Technician 'Scott'

Jun 28, 2023

Arlington Heights Ford responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Arlington Heights Ford Team

June 23, 2023

Dealership Rating
Employee Rating

Came in for an oil change and saw Elliot in the lounge. Elliot instantly came to follow-up on my car purchase and find out if I needed anything else. Always so helpful! More

by Slkosmen
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Elliott Reichel

Jun 28, 2023

Arlington Heights Ford responded

Thank you for leaving us this great review! We are very happy to hear that Elliot could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Ford Team

June 15, 2023

Dealership Rating
Employee Rating

Very friendly and supportive staff. Service advisor based work order on current mileage and then reviewed previous work and made adjustments as the vehicle is used infrequently. More

by wkrewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 21, 2023

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

Jun 22, 2023

Arlington Heights Ford responded

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June 13, 2023

Dealership Rating
Employee Rating

.My visit for service today went very smoothly with no problems. Thanks a lot Mike! More

by Fordguyjls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2023

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Ford Team

June 10, 2023

Dealership Rating
Employee Rating

It’s nice to walk in with a smile and hand shake from Jerry & Mike. It makes you feel very welcoming More

by manno.renee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood

Jun 14, 2023

Arlington Heights Ford responded

Manno, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Arlington Heights Ford Team

June 10, 2023

Dealership Rating
Employee Rating

Getting the 2022 ranger (For ac not working) in was just a phone call and setting up a time and date. The truck needed a lot of Freon , which indicated that maybe the truck wasn't filled at the factory , b More

by jpflasch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2023

Arlington Heights Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

June 09, 2023

Dealership Rating
Employee Rating

I came in for an oil change and was treated like a regular, even like a family member. Employee Mike Waddle explained everything to me step by step and made the process incredibly easy. More

by VMUKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2023

Arlington Heights Ford responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

June 08, 2023

Dealership Rating
Employee Rating

Mike kept me up to date throughout the repair process and informed me of issues and costs before proceeding. Very satisfied More

by gosmither
Recommend Dealer
Yes
Jun 13, 2023

Arlington Heights Ford responded

It’s great to know that Mike provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Arlington Heights Ford Team

June 07, 2023

Dealership Rating
Employee Rating

Good thing I kept the business cards of those I worked with, or I might not have remembered all their names. First, I was greeted by John Guido “Jr” he was greeting people in the show room. The facility More

by frank.p.white1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Jerry Hood, Elliott Reichel, Teddy Dziedzic , Joe Baez, Israel Gonzalez, Ben McCarty, John Rodriguez, Cassie Smith

Jun 13, 2023

Arlington Heights Ford responded

Frank, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

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