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Mike Waddle
Mike Waddle at Arlington Heights Ford

Mike Waddle | Page 20

Service Writer

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0
538 Reviews
5.0

538 Reviews

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538 Reviews of Mike Waddle

January 13, 2023

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Employee Rating

Thanks mike waddle for taking fast care of my Ford escape. The new office looks great, it’s clean, and they are running efficiently. And so is my ford escape More

by LDH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Jerry Hood , Joe Baez

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Jan 19, 2023

Arlington Heights Ford responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Arlington Heights Ford Team

January 13, 2023

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Excellent service from start to finish! The receptionist who I set the appointment with was amazing! She had answers to all my questions. Mike Waddle took care of business in less than 1 More

by Puddercup
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 18, 2023

Arlington Heights Ford responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, The Arlington Heights Ford Team

January 12, 2023

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Great Service! Give them a try and you will be greatly satisfied! Anthony and Jerry were excellent to work with! Great service, and great prices! More

by frank.p.white1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Cassie Smith, Jerry Hood, Jose Gutierrez, Victor Villanueva, Lou Alfano , Ben McCarty, John Rodriguez, Anthony Wojciechowski

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Jan 18, 2023

Arlington Heights Ford responded

We cannot thank you enough for your wonderful review of Arlington Heights Ford and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Arlington Heights Ford Team

January 11, 2023

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Service was on time and efficient. Mike explained everything to me about the situation and it was properly addressed. More

by Jerry.salemi
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jan 17, 2023

Arlington Heights Ford responded

Jerry, thank you for sharing this great feedback with us. We feel our service department is what makes Arlington Heights Ford special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Arlington Heights Ford Team

January 06, 2023

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Mike is very good with updating progress of the repair! Thank you very much John More

by Homesrusrealty@gmail.com
Recommend Dealer
Yes
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Jan 11, 2023

Arlington Heights Ford responded

It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Arlington Heights Ford Team

January 04, 2023

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This dealer has always been top notch with all my service needs. Had a slight problem after my 60,000 mile service and they went out of their way to find the issue and make it right. Always good service and More

by rrobertson731
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Velasco

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Jan 09, 2023

Arlington Heights Ford responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Arlington Heights Ford special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Arlington Heights Ford Team

December 29, 2022

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I was happy with the service and washed car. The service time was quick andtimely. More

by maddenmoos@aol.com
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood

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Jan 03, 2023

Arlington Heights Ford responded

It is great to hear about your recent service experience. We will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, The Arlington Heights Ford Team

December 27, 2022

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Employee Rating

Mike waddle gave a good customer experience. .I loved the way he took care of the customer.. More

by suresh
Recommend Dealer
Yes
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Dec 30, 2022

Arlington Heights Ford responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Arlington Heights Ford Team

December 24, 2022

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Employee Rating

Thanks to Mike Waddle and Jerry Hood for taking care of my battery issue and for all your courtesy and consideration. As always you and the entire service team prove to be the best in the business! More

by kenneth.kramer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood

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Dec 29, 2022

Arlington Heights Ford responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Arlington Heights Ford Team

December 22, 2022

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Employee Rating

Tony W in service did everything needed and everything possible to ensure that my vehicle was both serviced and repaired with a highest integrity. More

by jfrei42
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Wojciechowski

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Dec 28, 2022

Arlington Heights Ford responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic service we know they deserve. Thank you for your business and for coming to see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Arlington Heights Ford Team

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