Mike Warren

I must say I've now gone from disappointed to very disappointed with my experience at Tenvoorde and will not be shy in sharing my experience. The military discount is something I asked about multip disappointed with my experience at Tenvoorde and will not be shy in sharing my experience. The military discount is something I asked about multiple times when buying both with sales and in the finance office. I should have been told before committing to a purchase that it was not compatible with discounts being applied on my lease. Unfortunately this was not conveyed until nearly a month after the sale. I know it is Ford's program but at this point it seems fair for the dealership to absorb that mistake. That was the latest disappointment on top of the lack of follow up to get the discount code from me (the finance manager never filled up when the receptionist didn't pass it along). Next, people that couldn't help me when the truck didn't want to fast charge the first time I was back at the lot after making a dedicated 20 minute drive in to do so. Lastly, during the initial negotiation I was misled into believing we would be discussing the final price in the finance office only to be told what the salesman discussed was the best that could be done (not a penny from the dealer). I could have easily gone down to Plymouth and gotten a truck worth at least $2,000 more for the same price but wanted to do business with Tenvoorde, unfortunately I was not rewarded for that loyalty. More

by nak1986 Verified Customer Verified Customer

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Tenvoorde took care of me after a month long battle over the 10 spd transmission replacement the 10 spd transmission replacement More

by jakejsnake Verified Customer Verified Customer

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Tenvoore tenvoorde tenvoorde tenvoorde tenvoorde tenvoorde tenvoorde ten voorde tenvoorde tenvoorde tenvoorde tenvoorde tenvoorde tenvoorde tenvoorde tenvoorde tenvoorde tenvoorde tenvoorde ten voorde tenvoorde tenvoorde tenvoorde tenvoorde tenvoorde tenvoorde tenvoorde tenvoorde tenvoorde More

by rgross4 Verified Customer Verified Customer

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They were very friendly and professional. They were very helpful and understanding as I was making the decision on whether to lease or purchase outright. They were very patient with me. They were very helpful and understanding as I was making the decision on whether to lease or purchase outright. They were very patient with me. More

by L.grack Verified Customer Verified Customer

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It was an overall great experience. Sam in accessories and the mobile mechanic Matt were very knowledgeable and professional with my tonneau cover and tie downs sales and installation. Sam in accessories and the mobile mechanic Matt were very knowledgeable and professional with my tonneau cover and tie downs sales and installation. I will definitely be back for future purchases and service. More

by snickerdaisy Verified Customer Verified Customer

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We purchased a new Ford Explorer. The vehicle has lot of new technology, which is really good. The one thing I wish would be included in a hard copy manual . I know you can use the s The vehicle has lot of new technology, which is really good. The one thing I wish would be included in a hard copy manual . I know you can use the screen but there are times when a book would be so much better. Tenvoorde does a good job of taking care of the customer. More

by rhstahl Verified Customer Verified Customer

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Ford was very helpful with helping me get into my new car did really good with communicating and giving me the best rate did really good with communicating and giving me the best rate More

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Excellent service! ! No worries about trying to upscale you, they did what needed to be done in the cheapest fashion possible. Will be going back!! ! No worries about trying to upscale you, they did what needed to be done in the cheapest fashion possible. Will be going back!! More

by cdeanb99 Verified Customer Verified Customer

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Everyone was so helpful . Didn’t feel that we were pushed in any way z Didn’t feel that we were pushed in any way z More

by mpelzer6 Verified Customer Verified Customer

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Best car buying experience my wife and I have ever had. Fast and efficient. Couldn’t be happier Fast and efficient. Couldn’t be happier More

by RANA4_90 Verified Customer Verified Customer

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