Milton Taylor | Page 21

Great purchase in 3 hours I bought my Subaru Crosstrek from Heritage Owing Mills. People that helped me there were very nice. The car was prepared on time, they called before t I bought my Subaru Crosstrek from Heritage Owing Mills. People that helped me there were very nice. The car was prepared on time, they called before the test drive to make sure I was coming. They were not too pushy to us to buy the car which I liked a lot. They gave space for me and my wife to decide. The purchase process (signing the documents etc.) was very quick. In 3 hours, we walked out with our car and all plates, registration and paperwork were done. I recommend the Heritage Owing Mills. More

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I'll go back as a repeat customer The process went well. Jon did a good job of showing the car and listening to our feedback. When we decided to buy the car, he moved everything prompt The process went well. Jon did a good job of showing the car and listening to our feedback. When we decided to buy the car, he moved everything promptly through the processing. At other dealers, when offered options that we didn't want, dealers would often pressure us relentlessly to buy them even though we said 'no'. With Jon and Milton, they offered the options and when we said 'no' they moved on with no high-pressure sales tactics. Because of this good experience, I will go back to them when I'm ready to buy my next car. More

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Excellent Experience Overall excellent experience working with the team at Heritage Subaru in Owings Mills. I went in knowing exactly what trim and features that I wanted Overall excellent experience working with the team at Heritage Subaru in Owings Mills. I went in knowing exactly what trim and features that I wanted for a WRX. My sales rep, Mei Kei, was extremely helpful and knowledgeable in getting me set with the exact vehicle that I was looking for. From test drives, locating the exact vehicle I was looking for, answering all my pesky questions, and arranging a same day delivery Mei Kei was a delight to work with and very patient with me. There was never any undue stress involved and no high-pressure sales tactics. The finance manager that I worked with, Milton, was also very professional and easy to work with. The dealership itself was extremely clean and professional looking. All of the staff that I encountered were very polite. More

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Buying my Subaru Outback and service experience Buying my Subaru Outback 2016 3.5 Ltd at Heritage 9808 Reisterstown Rd and overall experiences with them is awesome. Mr Harris and Milton made sure I Buying my Subaru Outback 2016 3.5 Ltd at Heritage 9808 Reisterstown Rd and overall experiences with them is awesome. Mr Harris and Milton made sure I got a great deal on my trade in and also gave me the best price on my Outback. I wanted the best, so it was abit pricey but for what i got I'm enjoying every minute of it. I also have to recommend Mr Middleton at Service Department for the great advice he gives on maintenance of my vehicle. Staffs are wonderful and very courteous..... Thanks again!!! Ms Barclay More

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New Subaru Purchas A very friendly staff and a positive experience. The dealership is well maintained. Jon and his team worked hard to give us a positive experience whil A very friendly staff and a positive experience. The dealership is well maintained. Jon and his team worked hard to give us a positive experience while buying. More

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New car lease 11/30 Great service, great price, great experience! Jon made the process very user friendly and made sure I got the car that was right for me. Great service, great price, great experience! Jon made the process very user friendly and made sure I got the car that was right for me. More

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Amazing buying experience! Thank you to Alexsey, Mitch, Milton, Alex, and the entire team at Heritage Subaru of Owings Mills for making my new Outback purchase experience outsta Thank you to Alexsey, Mitch, Milton, Alex, and the entire team at Heritage Subaru of Owings Mills for making my new Outback purchase experience outstanding! Polite, professional, and a pleasure to work with. I highly recommend these gentlemen for your next new or used car purchase! More

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Jon Waugh - Friendly, Knowledgeable, Helpful, Fast. Jon Waugh was not pushy, but he was focused on the subject at hand - which was my interest in the features of a new Subaru Forrester Touring. He not Jon Waugh was not pushy, but he was focused on the subject at hand - which was my interest in the features of a new Subaru Forrester Touring. He not only told me and showed me the new features on the automobile but when my wife called during his demonstration, he spoke pleasantly with her about the safety features she was most interested in. Indeed, his explanations and genuine understanding of these features sold my wife on the car over the phone. I had to admire how Jon had an answer for every obstacle to an immediate sale that I put in his way. His sense of humor about my roadblocks to a sale made these efforts of his very agreeable to me. And I soon knew that when I bought, it would be from Jon. However, I told him that my wife and I would not be serious about buying a new car for over a month - sometime in the coming year. My wife and I came in so she could drive the car and Jon's engaging personality and positive attitude convinced us to listen and soon to agree to buy that very day. So much for waiting till next year. But we are happy and feel we have a friend in Jon, whose enthusiasm for our new car experience was a pleasant experience that put smiles on all of our faces. More

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They aren't kidding about "Loving a Subaru" The purchase was made simple and the pricing is absolutely fair. Jordan has automotive technical expertise that provides buyers with all the details t The purchase was made simple and the pricing is absolutely fair. Jordan has automotive technical expertise that provides buyers with all the details they need to make an informed decision. More

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Amazing Sales person was really helpful and friendly, made the whole experience comfortable and easy. Made my first car buying experience nice and not painful Sales person was really helpful and friendly, made the whole experience comfortable and easy. Made my first car buying experience nice and not painful. Just Amazing! More

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