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Mina Suryil
Mina Suryil at DCH Academy Honda

Mina Suryil | Page 3

Finance Manager

DCH Academy Honda

1101 U.S. 9
Old Bridge, NJ 08857

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4.9
235 Reviews

Dealership Experience

10 yrs, 6 mos

Industry Experience

18 yrs, 4 mos

4.9

235 Reviews

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235 Reviews of Mina Suryil

December 01, 2023

Dealership Rating
Employee Rating

Christian was patient, honest, and worked with us until we got the best fit for us. Wonderful overall experience. More

by Jonah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Montfort

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Dec 02, 2023

DCH Academy Honda responded

Thank you so much, Jonah, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Christian and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Regards, Joseph Lapore General Manager

December 01, 2023

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Employee Rating

Got me a great car for a great price. Second time coming to DCH academy Honda. Thanks again More

by szawaryn3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Megan Byrnes , Christian Montfort

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Dec 02, 2023

DCH Academy Honda responded

Thank you so much for choosing DCH Academy Honda! Congrats on your new purchase, and let us know if we can be of any more assistance! Best Regards, Joseph Lapore General Manager

December 01, 2023

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Employee Rating

Super friendly and helpful throughout the entire process. Explained everything thoroughly and was great with follow-ups. I look forward to working with her potentially in the future. More

by drod0415
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Javier Ayala

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Dec 02, 2023

DCH Academy Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Best Regards, Joseph Lapore General Manager

November 30, 2023

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Employee Rating

Christian Montfort was a pleasure to work with. He was attentive, knowledgeable, honest and never pushy. He worked hard to get me exactly what I wanted within my budget. I would highly recommend hi More

by Callahan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Montfort

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Nov 30, 2023

DCH Academy Honda responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Christian and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Best Regards, Joseph Lapore General Manager

November 30, 2023

Dealership Rating
Employee Rating

They were extremely understanding, patient, and reasonable. They made it a greatly enjoyable and painless process. More

by maximilliancalero
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Megan Byrnes, Amber Rose Brown

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Nov 30, 2023

DCH Academy Honda responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at DCH Academy Honda are glad to have you as a customer. Best Regards, Joseph Lapore General Manager

November 01, 2023

Dealership Rating

came in to see a lexus is300 and was lucky enough to meet danny and he helped me purchase my first vehicle. More

by benjy31
Recommend Dealer
Yes

Other Employees Tagged: Daniil Kuzmitski

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Nov 01, 2023

DCH Academy Honda responded

Benjy, Thank you so much for your kind words for Daniil, and for taking the time to leave us this wonderful feedback! Best Regards, Joseph Lapore General Manager

October 29, 2023

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Employee Rating

Katie was really helpful in helping me pick and get a deal done quickly and efficiently. More

by SMYTHE21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Hnath

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Oct 30, 2023

DCH Academy Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Katie met your expectations. Thank you again for choosing DCH Academy Honda! Best Regards, Joseph Lapore General Manager

October 20, 2023

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Employee Rating

Amber was knowledgeable of product, pleasant and a pleasure to deal with. Prompt service and great price More

by JERSEYGINN
Recommend Dealer
Yes

Other Employees Tagged: Jude Pallone , Amber Brown sales…excellent to work with

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Oct 20, 2023

DCH Academy Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Academy Honda. Best Regards, Joseph Lapore General Manager

October 14, 2023

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Employee Rating

sales staff was dishonest with me and didn't show a good interest after sale and didn't give explanation on the car options. he lied to me about the number of months when leasing me car, we agreed verbally More

by WWFB001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Johan Zelaya

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Oct 19, 2023

DCH Academy Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Joseph Lapore General Manager

Oct 19, 2023

WWFB001 responded

First of all the sales agent Johan that lied to me should not get credit for this sale, and I want an adjustment for the lease term to be credited back to me because this was what I wanted 36 months and not 39 months. His manager should have rectified this and Mina Suril should has reported that immediately to the sales manger instead of lying to me and told me that you only have either 39 or 42 months lease, so basically both Mina and Johan are in fault. I have lost money in this deal, I want to cancel the lease and finance the car, how can you help me with this issue to rectify your staff mistakes. I can be reached via email or phone

Oct 19, 2023

DCH Academy Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Joseph Lapore General Manager

Oct 19, 2023

WWFB001 responded

First of all the sales agent Johan that lied to me should not get credit for this sale, and I want an adjustment for the lease term to be credited back to me because this was what I wanted 36 months and not 39 months. His manager should have rectified this and Mina Suril should has reported that immediately to the sales manger instead of lying to me and told me that you only have either 39 or 42 months lease, so basically both Mina and Johan are in fault. I have lost money in this deal, I want to cancel the lease and finance the car, how can you help me with this issue to rectify your staff mistakes. I can be reached via email or phone

October 04, 2023

Dealership Rating
Employee Rating

I feel valued, respected and treated extremely well. I’m very happy especially with the people that took time to make sure I was satisfied. Thank you very much! More

by HARLEYMOMMA1011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Megan Byrnes, Lisa Golembiewski, Alejandro Mendieta, Joseph Lepore

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Oct 05, 2023

DCH Academy Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Best Regards, Joseph Lapore General Manager

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