Mini Juarez-Melendez
Mini Juarez-Melendez at Subaru of Jacksonville

Mini Juarez-Melendez | Page 3

Service Advisor

Subaru of Jacksonville

1717 St. Johns Bluff Road
Jacksonville, FL 32246

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4.9
53 Reviews
4.9

53 Reviews

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53 Reviews of Mini Juarez-Melendez

February 21, 2024

Dealership Rating
Employee Rating

Always receive quality service at the dealership, friendly staff, have been pleased with my Subaru Outback. More

by jppgator78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2024

Subaru of Jacksonville responded

Thanks for the review and feedback! We are glad you're enjoying your Outback. Thank you for being part of our SOJAX family!

January 25, 2024

Dealership Rating
Employee Rating

All personal were true professionals. Everyone I came in contact with was helpful and courteous. Thank you. More

by vbouffard99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Barba, AJ Miller, All the young men that helped get my cell phone talking with the car. I do not have their names.

Jan 25, 2024

Subaru of Jacksonville responded

We are so glad you had a great experience with our team! Thank you for being part of our SOJAX family!

January 19, 2024

Dealership Rating
Employee Rating

The service representative really took care of my vehicle and my unexpected service plan issue. I wish I had been reminded to unlock my glovebox, if locked, so that my cabin air filter could be checked and c More

by wolftrek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2024

Subaru of Jacksonville responded

Thank you for the great review and the feedback! We appreciate you being part of our SOJAX family.

January 14, 2024

Dealership Rating
Employee Rating

Took time to listen, kept us informed and good explanation of problem and the solution. More

by jcleimer45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2024

Subaru of Jacksonville responded

Thanks for the great review and kind words! We appreciate you being part of our SOJAX family!

December 27, 2023

Dealership Rating
Employee Rating

Mini the service advisor went to great lengths to get our car repaired when we did not have an appointment…the whole crew was excellent and did a great job getting us back on our way… More

by qqssqqss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2023

Subaru of Jacksonville responded

We're so happy we were able to get you back on the road! Thank you for trusting us with your Subaru and for being part of our SOJAX family!

December 23, 2023

Dealership Rating
Employee Rating

They are always friendly and helpfull whenever I bring in my vehicle for service. Especially true when it comes to the service advisor known as "Mini". More

by cappazappa2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2023

Subaru of Jacksonville responded

We love having you as part of our SOJAX family! Thanks for trusting us with your Subaru!

November 28, 2023

Dealership Rating
Employee Rating

Mini has always been top. notch tech rep and great.She took care instantly after 1 phone call .Thank you More

by Xonmob1
Recommend Dealer
Yes

Other Employees Tagged: Service Department , Kyle Shifflett

Nov 28, 2023

Subaru of Jacksonville responded

Mini is FANTASTIC and we are so happy you had that experience with her. Thank you for the feedback, we appreciate you being part of our SOJAX family!

November 20, 2023

Dealership Rating
Employee Rating

I was very pleased with the service These guys are great Thankfully for there service More

by Cricket
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Department , Vanessa Chavez

Nov 21, 2023

Subaru of Jacksonville responded

Thanks for the awesome review and for being part of our SOJAX family!

November 17, 2023

Dealership Rating
Employee Rating

While I was disappointed my forester had a significant problem while not even at 30k miles, service at Subaru of Jacksonville scheduled me quickly and took care of it in the time promised. Great communic More

by kerriannjax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2023

Subaru of Jacksonville responded

Thank you for the great review! We are so happy we were able to get you back on the road quickly. Thanks for being part of our SOJAX family!

November 15, 2023

Dealership Rating
Employee Rating

Great buying experience! Shout out to Jerry Johnson and the crew that made this purchase possible! I got exactly the car I wanted and we are happy! Every interaction with sta More

by dannickitessmer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerry Johnson, Ovidio Cirtina

Nov 15, 2023

Subaru of Jacksonville responded

We're so happy to read you had such a great experience with Jerry and our team! Thank you for being part of our SOJAX family. We hope you're loving your new Subaru!

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