Mirena Napier
Mirena Napier at Hyundai of St Augustine

Mirena Napier | Page 26

Service Advisor

Hyundai of St Augustine

1111 Marketplace Dr.
St. Augustine, FL 32084

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4.9
421 Reviews
4.9

421 Reviews

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421 Reviews of Mirena Napier

September 25, 2024

Dealership Rating
Employee Rating

Spent a month and half checking for an oil leak and Hyundai doesn’t find it. I went to another shop and they found it in an hour. Very upset and want a refund. More

by kalamazu77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 25, 2024

Hyundai of St Augustine responded

Our sincere apologies for the level of service you received from our team on your most recent visit. While this is not in line with our company culture and goal to provide exceptional service, we recognize we sometimes miss the mark and can always improve. Our Service Director, Joe King, would like to learn more about your experience and address your concerns personally. Could you please email him at your convenience with the best method of contact to joeking@hyundaiofstaugustine.org. We appreciate your understanding as we work harder and smarter everyday to continuously improve.

September 24, 2024

Dealership Rating
Employee Rating

Hyundai of st Augustine dealer always exceeds my expectations. Justin is outstanding, he's friendly and gives good advice. More

by cterry3048
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

September 24, 2024

Dealership Rating
Employee Rating

my service writer is the reason i will purchase my next car grom your dealership More

by JMZAGAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

September 17, 2024

Dealership Rating
Employee Rating

Great dealership and excellent service! Mirena did an excellent job. The lounge area and bathrooms were clean and everything was fantastic! More

by expertinpolitics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

September 17, 2024

Dealership Rating
Employee Rating

She has excellent professional skills. Excellent communication skills. She works very hard. Always taking care of customers. Recommend your family of friends. More

by rdpr7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

September 14, 2024

Dealership Rating
Employee Rating

In the past I've had bad experiences with this dealership. Lately it has been nothing but good. Service and sales have been excellent! More

by JREESE.SIX
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Brubaker , Jason Rodgers

Sep 16, 2024

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We will continue to work harder and smarter everyday to provide exceptional service to our valued guests such as yourself. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

September 13, 2024

Dealership Rating
Employee Rating

All of the people I come into contact with at Hyundai of St Augustine are so polite and respectful of my needs. Unlike so many of the dealerships I’ve dealt with in over 60 years of car buying. Can’t say en More

by wfcpgc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2024

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. I am glad to hear you enjoy working with Mirena, she is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

September 13, 2024

Dealership Rating
Employee Rating

Totally Professional ALWAYS! !! Sales and service excellent customer service. Entire staff is amazing in all aspects. More

by MCELROYSAMUEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2024

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

September 13, 2024

Dealership Rating
Employee Rating

After a fender flare dropped off my Santa Cruz driving from Georgia to Florida, I stopped at the St Augustine dealership unannounced to determine next steps. Ms. Mirena Napier worked me in the schedule, More

by RICKF49
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Sep 16, 2024

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

September 13, 2024

Dealership Rating
Employee Rating

Hyundai of St Augustine is the best in Florida and six of my family members use them. All the employees treat you like family from the time you arrive to the time you drive away. I have bought cars before fr More

by WSHENTON5255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leon Levit

Sep 16, 2024

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

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