Mirena Napier
Mirena Napier at Hyundai of St Augustine

Mirena Napier | Page 26

Service Advisor

Hyundai of St Augustine

1111 Marketplace Dr.
St. Augustine, FL 32084

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4.9
407 Reviews
4.9

407 Reviews

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407 Reviews of Mirena Napier

September 07, 2024

Dealership Rating
Employee Rating

Excellent customer service and very nice dealership and waiting area. Appreciate the free car wash and interior cleaning. Mirena was very nice and friendly. Thanks! More

by kke2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 07, 2024

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

September 07, 2024

Dealership Rating
Employee Rating

Excellent service and was done in a timely manner. Prices were reasonable for each of the services. More

by clfdnjx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 07, 2024

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

September 06, 2024

Dealership Rating
Employee Rating

Not much of a follow up but great service and easy financing very clean service department More

by Rbcox2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Early

Sep 06, 2024

Hyundai of St Augustine responded

Thank you for the kind words, candid feedback, and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

September 05, 2024

Dealership Rating
Employee Rating

I love Hyundai of St. Augustine. They treat you good, give you good service. Very nice people.I would tell my friends to come up there More

by donnamiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Perez, Tunde O'Connor, Keith Mondello , Madison Frickenstein

Sep 06, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

September 05, 2024

Dealership Rating
Employee Rating

The service is great but the wait is long. I had to wait over two hours with a scheduled appt just to plug a tire. More

by bhall2610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words, candid feedback and 5 star rating. We are sorry the wait didn't meet your expectations and we will continue to work harder and smarter everyday to provide quality work in a more timely manner for our valued guests such as yourself. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

September 02, 2024

Dealership Rating
Employee Rating

Service was done in a quickly and I really like you new location which is much easier too get to. More

by JLP3332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 31, 2024

Dealership Rating
Employee Rating

Excellent customer service. Mirena ensures a 5 star experience every time. The lounge area is comfortable and welcoming. More

by reneegm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoy working with Mirena, she is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 31, 2024

Dealership Rating
Employee Rating

Your dealership is at a good location easy to get to and the service was great. More

by hphelmoski
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 30, 2024

Dealership Rating
Employee Rating

Jose was very attentive and patient with us all during the process. He understood questions and concerns and addressed them appropriately. Top notch person and salesperson. More

by cagautille
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Feliciano, Tunde O'Connor, Ray Kwasneski , Jose Reveron

Aug 30, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoyed working with Jose, he is a valuable member of our team. We sincerely welcome you to the Hyundai of St. Augustine family. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 30, 2024

Dealership Rating
Employee Rating

One of the worst dealerships in the state of Florida. I purchased a 2024 sonata Nline in March that had a messed up bumper which i made clear to the sales man before driving off of the lot. He told me se More

by Alyssacruz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Justin Spurlock

Aug 30, 2024

Hyundai of St Augustine responded

We apologize for the experience you had with our team and appreciate the candid feedback.

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