Dealership Experience
22 yrs, 11 mos
270 Reviews
Write a Review270 Reviews of Mo Ozzie
September 16, 2018
Best Purchase Out Of State Ever I'm from NorCal, purchased a Quattroporte GTS from Elias. Long story short ,Elias literally went through xxxx and back for me. He suggested that I get I'm from NorCal, purchased a Quattroporte GTS from Elias. Long story short ,Elias literally went through xxxx and back for me. He suggested that I get the Pre-purchase inspection, fee = $200, (highly recommended if you are purchasing from out of state) whatever findings from the pre-purchased inspection will be taken care of by the dealer before shipping the car to you. There were minor findings, Elias made sure he took care of it as quickly as possible, he even took it to Maserati to have it inspected and repaired, he kept me informed each step of the way and got me connected with Maserati so I may check on the status. It's just my luck that when I had the car shipped to me, the shipping company had left the car on all the way from Texas to California and completely drained out my battery, I jump started it a few times but after turning it off, it won't turn back on. they also shoved some paperwork inside the glove compartment and got it jammed lock, unable to open. I contacted Elias upon the mishaps, he immediately informed his GM and again ensured me that everything will be ok, so I had to get my battery replaced, fee = $760 for the battery, $100 for glove compartment at Stevens Creek Maserati. Elias contacted ST Maserati to pay them directly, I didn't even have to touched my wallet. What an experience, will definitely do it again with Ecarone and Elias, Elias has been so patience, he answered all my questions and concerns, he was always there WHENEVER I called, and made certain that everything he suggested was for my best interest, he made sure that I was well taken care of from beginning to end . Thank you, thank you so much! More
Other Employees Tagged: John Cooper, Elias Sahwani
September 04, 2018
Great car buying experience Our salesperson, Elias, was great - he was responsive to our requests and helped the process go quickly and smoothly. We also received a very good dea Our salesperson, Elias, was great - he was responsive to our requests and helped the process go quickly and smoothly. We also received a very good deal on our trade-in vehicle. We will definitely consider eCarOne for our next car purchase! More
Other Employees Tagged: Paul Adkins , Elias Sahwani
August 24, 2018
Delivered as Promised. Flexible as Well. Our experience with eCarOne (in particular with Ash Osman) was outstanding. Ash met his commitments and made the process an enjoyable one. In addit Our experience with eCarOne (in particular with Ash Osman) was outstanding. Ash met his commitments and made the process an enjoyable one. In addition, the dealership helped work through a unique financing agreement to enable the purchase of the vehicle. Overall great experience. More
Other Employees Tagged: Ash Osman
August 23, 2018
Excellent service, fast, professional. Great service by Tricia and managers. Great service all around. Lots of options and great price. Service floor was professional. Great cars to loo Great service by Tricia and managers. Great service all around. Lots of options and great price. Service floor was professional. Great cars to look at it. More
Other Employees Tagged: Tricia H, Receptionist
August 21, 2018
Buying a car made easy Went shopping for a car. Wasn’t sure what I wanted, so going to e-car made it easy. I had many luxury car models to choose from and compare. Once I n Went shopping for a car. Wasn’t sure what I wanted, so going to e-car made it easy. I had many luxury car models to choose from and compare. Once I narrowed it down. I went for a text drive. Once I decided on the car, financing, warranty, and items to be fixed went smoothly. I was able to drive my car home later that day after it was detailed. All of this would not have happened without the continuous help from Megan. She walked us through every step and got things moving. I am still In contact with Meagan after the sale. She is making sure I’m satisfied and the car is what I wanted. I highly recommend e-car and Megan. More
Other Employees Tagged: Megan S.
August 15, 2018
Love the car and the experience! This was the most efficient car buying experience I've ever had. Megan was wonderful and attentive. The entire process took less than most dealers te This was the most efficient car buying experience I've ever had. Megan was wonderful and attentive. The entire process took less than most dealers test drives. Everyone worked so well together. Thank you. More
Other Employees Tagged: Masoud Rahmani, Megan S.
August 06, 2018
Kind and excellent services. I had booked test drive more than 6 cars and done test drive about 8 cars. Mr Trevor, salesman in Ecarone, gave me a great comfort to decide my car. I had booked test drive more than 6 cars and done test drive about 8 cars. Mr Trevor, salesman in Ecarone, gave me a great comfort to decide my car. I appreciate it a lot and would like to come back ecarone again for my next car. Whal Jang. More
Other Employees Tagged: Trevor Trpkosh , Rob A., Jaime T.
August 02, 2018
Joey and the finance team are awesome!! Joey helped me pick out an amazing vehicle for an unbeatable price and I couldn’t be happier. Big thank you to Ozzie, Masoud, Sam, and Rob for making Joey helped me pick out an amazing vehicle for an unbeatable price and I couldn’t be happier. Big thank you to Ozzie, Masoud, Sam, and Rob for making the whole experience easy and stress free. Truly unbeatable prices and finance rates! I see myself purchasing many more cars here in the future cause nobody can out do these guys!! 11/10 would recommend More
Other Employees Tagged: Rob A., Joey D., Masoud Rahmani, Sam
July 29, 2018
Awesome Customer Service and Experience From the moment I stepped into the dealership, I received such great service and attention. The entire staff was so friendly especially my salesman K From the moment I stepped into the dealership, I received such great service and attention. The entire staff was so friendly especially my salesman Keith. He kept me posted at every step of the process. I will definitely recommend to my friends and family More
Other Employees Tagged: Keith L.
July 27, 2018
2015 mini cooper purchase I was in the market for a used fun vehicle and test drove various before deciding on a mini cooper. These however are produced by BMW and have a huge I was in the market for a used fun vehicle and test drove various before deciding on a mini cooper. These however are produced by BMW and have a huge markup at dealerships. Through sheer look of online searches we found e-carone and the price and features beat any other dealership in the metroplex. This includes Waxahachie, ft. worth and, Terrell as I have purchased cars in those areas as well. I called to test drive a 15 mini cooper with 49k miles on it and it was the lowest car priced at the dealership at 15k. Felipe answered my call and I explained what I was looking for. There was no sales push or "decide today or it will be gone" pitches. I shopped around and researched for another two days but the price and included features could not be beat. I showed up in a very busy Saturday and proceeded with paperwork, warranties, additional products and financing, and .some paint and body work I wanted done to the car before delivery. Elias was very helpful in explaining the different products for warranties and took the tie to explain in detail what they included and did not include. Jaime with paperwork also took the time to read line by line and make sure everything we asked for would be done to the car. There was even Alexis who was a mini cooper owner and got us even more excited about driving this fun car. 10 out of ten experience and painless financing and paperwork. More
Other Employees Tagged: Rob A., Alexis G., Felipe M., Elias Sahwani, Jaime T.
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