Mona Crooks | Page 129

Confident & Comfortable Shopping at Klaben Ford in Kent, OH is a pleasurable experience. When I tell our sales person, Kenny King, what I am looking for he always delivers a Shopping at Klaben Ford in Kent, OH is a pleasurable experience. When I tell our sales person, Kenny King, what I am looking for he always delivers and then some. He finds my color choice and all the great discounts that are offered. He is extremely helpful and very professional. I feel comfortable and confident and I put my complete trust in Kenny. Kenny has also made my car leasing experience a fun adventure getting a new car and truck every three years. When I need the Service Department for oil changes they have a great team also. More

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Best Dealership I have ever had I am a 64 year old dentist. I stress to my staff that service to the public is a top priority. At Klaben Ford the service is excellent. Salesman I am a 64 year old dentist. I stress to my staff that service to the public is a top priority. At Klaben Ford the service is excellent. Salesman, Mike Cooney, is on top of everything and it is the easiest car buying experience I ever had. I feel people should be treated with respect and they are at Klaben, from the showroom to service you know you are in great hands. My wife, brother and daughter all drive Fords through Klaben and I will continue to refer people to this fine business. Dr. Sam Kaludy More

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Very Informed!! Doug and the rest of the staff at Klaben are always very professional and willing to go the extra mile. We have purchased many vehicles and will conti Doug and the rest of the staff at Klaben are always very professional and willing to go the extra mile. We have purchased many vehicles and will continue to do business with Klaben. More

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Great experience will definitely buy my next car from Mike! Great dealership and great sales person! Work with situation I came to them with and solved all my problems! Actually gave me a better deal than I ima Great dealership and great sales person! Work with situation I came to them with and solved all my problems! Actually gave me a better deal than I imagined! Thanks Mike for helping keep my family safe and making life a little easier by selling me an affordable and reliable car. More

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Awesome!!! Have been to Klaben 3 times in the last 20 years. First time was for a purchase many years ago. My most recent two times there I had Kenny and Rosc Have been to Klaben 3 times in the last 20 years. First time was for a purchase many years ago. My most recent two times there I had Kenny and Roscoe and they were fantastic! Super nice! Minimal stress both times. Everyone is so nice from the moment you walk in the door. Thanks! Love my new car! Brandon is great too! Also met Eric today, he was super nice. Had Mona last time I was there to service my vehicle. Thanks!!!!! More

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Excellent experience I've bought both new and used cars from Klaben Ford. I've always worked with Chris Moldas. Mr. Moldas is the consummate professional, which is why my I've bought both new and used cars from Klaben Ford. I've always worked with Chris Moldas. Mr. Moldas is the consummate professional, which is why my family and I continue to do business with Klaben Ford. More

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Service on my Mercury Mariner They were able to get me in right way to have my vehicle repaired. Mona was very helpful and kept me informed of the progress. I really appreciated They were able to get me in right way to have my vehicle repaired. Mona was very helpful and kept me informed of the progress. I really appreciated that she arranged to have my vehicle picked up and dropped off at work. More

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Good experience (oil change and alignment) Friendly service...quick turn around...good communication...no problem getting an appointment when i needed...and no issues with the car being ready a Friendly service...quick turn around...good communication...no problem getting an appointment when i needed...and no issues with the car being ready at a time that was convenient for me. More

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wonderful Mike Cooney is a wonderful salesperson and always looking out for the customer. He knew what we were looking for and the price and made it happen.... Mike Cooney is a wonderful salesperson and always looking out for the customer. He knew what we were looking for and the price and made it happen....this is our 5 car with Mike and klaben and we will never go anywhere else...thank you!!! More

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Sales AND Service are top notch! My salesman, Mike Cooney, worked hard to get me what I needed. He did everything possible to make sure I was happy with the deal before I left. I co My salesman, Mike Cooney, worked hard to get me what I needed. He did everything possible to make sure I was happy with the deal before I left. I couldn't have asked for more. This is my 3rd vehicle from Klaben Ford, and the service department really helps to sell their cars. I couldn't ask for a better service team, and the Loyalty Links make servicing my vehicle so affordable, I don't dread when I need something. I just love this dealership and it's friendly and helpful employees. Julie Moore More

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