Mona Crooks | Page 129

Beyond Incredible, As ALWAYS!!!! We have purchased a number of vehicles at Klaben Ford-Lincoln and we always work with Dan Peters without exception! Dan knows the Ford/Lincoln produc We have purchased a number of vehicles at Klaben Ford-Lincoln and we always work with Dan Peters without exception! Dan knows the Ford/Lincoln products better than most and can immediately answer any questions we may have! Our most recent purchase was a 2015 Lincoln MKC. Cars today are not just a car body with an engine, steering wheel and transmission, rather they are technological marvels. Dan Peters knows the Lincoln technology so well it is as if he designed everything himself! Dan's interpersonal skills are beyond compare and he ALWAYS makes you feel at ease! Dan knows how to execute to totally positive customer experience, his honesty and sincerity are extremely noticeable form the first "Hello"! I have repeatedly told Rich Klaben (owner) that Dan Peters is, "a sales consultants sales consultant" in the same regard as referring to an excellent doctor as a "doctor's doctor! Dan will do whatever it takes to make sure you are comfortable with the transaction even in situations where have changed our minds mid-stream I might add, and leave with a totally different vehicle, not at Dan's urging but our indecisiveness at the time. We have referred family and friends to Dan and we always hear how much they enjoy working with Dan and ask for him at the next occasion they are purchasing a vehicle! To sum it up, Dan Peters is the best there is, period! Rich Klaben is very fortunate to have Dan Peters working with him! Thank you Dan again, for making our experience amazing!!!! More

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Great place to lease a car! I have leased my last two Fusions from Klaben Ford! They are easy to work with and Mike Cooney is a pleasure to work with. He always making sure you I have leased my last two Fusions from Klaben Ford! They are easy to work with and Mike Cooney is a pleasure to work with. He always making sure you are a happy customer when you leave the dealership. More

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awesome experience Great place to buy a truck or car.Pleasant experience during the whole sales experience woud definitely recommend Klaben Ford for all automotive needs Great place to buy a truck or car.Pleasant experience during the whole sales experience woud definitely recommend Klaben Ford for all automotive needs.will return in the future. More

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Great Friendly Home Town Service We have purchased/leased 3 autos in the last four years from Gene Kallmeyer at Klaben Ford and will be back again. Gene has a no pressure approach wh We have purchased/leased 3 autos in the last four years from Gene Kallmeyer at Klaben Ford and will be back again. Gene has a no pressure approach which makes it easy to buy and has a good inventory of American Made cars. The prices are always fair and the service after the buy at Klaben has been solid. Thanks Gene and Team Klaben! More

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Always above and beyond what I expect!! Everytime I need anything, such as questions about features on my I forgot how to use already (haha) service or simply just want to say Hi, Buddy alwa Everytime I need anything, such as questions about features on my I forgot how to use already (haha) service or simply just want to say Hi, Buddy always is super friendly! Never once has he ignored what I need or want and makes sure whatever my needs are that they are met! I will surely continue to return to Buddy and Klaben Ford!!! Always a pleasant experience! Mona Crooks is just as delightful and always has kind words to say :) More

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The Maxwell Experience Been doing business here 20 plus years. 20 years ago started with Paul Baughman just bought my new 2014 this year from his brother Terry Baughman this Been doing business here 20 plus years. 20 years ago started with Paul Baughman just bought my new 2014 this year from his brother Terry Baughman this is my 12 Vehicle.The reason I drive so far is the service I get and the people from Terry to the girl that does the paperwork to the service department. I have Ford Dealers I drive past to get to Klaben to make.my purchase. Very Happy with Klaben More

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Great Team! I have been coming to Terry since I was old enough to drive. I remember him from when I was you do an my mom would always see him with her leases. Whe I have been coming to Terry since I was old enough to drive. I remember him from when I was you do an my mom would always see him with her leases. When I was finally old enough to get my own car, I knew I would never go though anyone else. He actually takes the time to listen to what I want. He doesn't make the experience about the sale, instead it's about making sure that I'm happy and comfortable. He goes above and beyond every time and I can't recommend him enough. And Mona in service is the only one I'll ever go to. She's awesome and always has my car done when promised. More

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A walk in the park! Klaben Ford is such a friendly dealership that it makes my car buying experience very enjoyable. Bob Paytas has been my salesperson for quite some tim Klaben Ford is such a friendly dealership that it makes my car buying experience very enjoyable. Bob Paytas has been my salesperson for quite some time and he is always friendly, polite and always goes above and beyond to make sure that my experience at Klaben Ford is a good one. He took his time explaining all of the new features of my vehicle which really helped. Bob Paytas is a great guy who is very patient and friendly. I recommend Bob and Klaben Ford to all of my friends. More

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Bob Paytas is Salesman and Friend Bob is very friendly and knowledgeable salesman. He goes above and beyond to help his customers. When we have a question we know we can call him and Bob is very friendly and knowledgeable salesman. He goes above and beyond to help his customers. When we have a question we know we can call him and if he doesn't have the answer he will find out for us. We have recommended our children to him so now he is a "family friend". More

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Service Excellence - Dave Mott & Service Department I have been buying/leasing cars from Klaben Ford and Dave Mott for 15+ years. I keep coming back because Dave is the absolute best salesman I have ev I have been buying/leasing cars from Klaben Ford and Dave Mott for 15+ years. I keep coming back because Dave is the absolute best salesman I have ever had the pleasure of working with. He is honest, very knowledgeable about the cars and trucks he is selling and he makes the entire experience from start to finish an enjoyable one, which you cannot really say that about most dealerships. He doesn't just sell you a car and you never hear from him again. He checks back routinely to make sure you are satisfied with the car/truck you purchased and if I have any problems I can call Dave and he makes sure that any concerns or issues are taken care of right away. I can also say the same for the Service Department. They are efficient and courteous and always considerate of my schedule and I highly recommend Klaben's Service Department. The last time I was there for routine maintenance I worked with Mona. She was very courteous and went over in detail the work performed on my car. Another plus is the complimentary car wash which for me is a great perk and I sincerely appreciate it. I definitely will continue buying my next car from Klaben Ford and Dave Mott and always recommend them to my friends and family. More

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