Mona Crooks | Page 129

The Maxwell Experience Been doing business here 20 plus years. 20 years ago started with Paul Baughman just bought my new 2014 this year from his brother Terry Baughman this Been doing business here 20 plus years. 20 years ago started with Paul Baughman just bought my new 2014 this year from his brother Terry Baughman this is my 12 Vehicle.The reason I drive so far is the service I get and the people from Terry to the girl that does the paperwork to the service department. I have Ford Dealers I drive past to get to Klaben to make.my purchase. Very Happy with Klaben More

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Great Team! I have been coming to Terry since I was old enough to drive. I remember him from when I was you do an my mom would always see him with her leases. Whe I have been coming to Terry since I was old enough to drive. I remember him from when I was you do an my mom would always see him with her leases. When I was finally old enough to get my own car, I knew I would never go though anyone else. He actually takes the time to listen to what I want. He doesn't make the experience about the sale, instead it's about making sure that I'm happy and comfortable. He goes above and beyond every time and I can't recommend him enough. And Mona in service is the only one I'll ever go to. She's awesome and always has my car done when promised. More

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A walk in the park! Klaben Ford is such a friendly dealership that it makes my car buying experience very enjoyable. Bob Paytas has been my salesperson for quite some tim Klaben Ford is such a friendly dealership that it makes my car buying experience very enjoyable. Bob Paytas has been my salesperson for quite some time and he is always friendly, polite and always goes above and beyond to make sure that my experience at Klaben Ford is a good one. He took his time explaining all of the new features of my vehicle which really helped. Bob Paytas is a great guy who is very patient and friendly. I recommend Bob and Klaben Ford to all of my friends. More

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Bob Paytas is Salesman and Friend Bob is very friendly and knowledgeable salesman. He goes above and beyond to help his customers. When we have a question we know we can call him and Bob is very friendly and knowledgeable salesman. He goes above and beyond to help his customers. When we have a question we know we can call him and if he doesn't have the answer he will find out for us. We have recommended our children to him so now he is a "family friend". More

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Service Excellence - Dave Mott & Service Department I have been buying/leasing cars from Klaben Ford and Dave Mott for 15+ years. I keep coming back because Dave is the absolute best salesman I have ev I have been buying/leasing cars from Klaben Ford and Dave Mott for 15+ years. I keep coming back because Dave is the absolute best salesman I have ever had the pleasure of working with. He is honest, very knowledgeable about the cars and trucks he is selling and he makes the entire experience from start to finish an enjoyable one, which you cannot really say that about most dealerships. He doesn't just sell you a car and you never hear from him again. He checks back routinely to make sure you are satisfied with the car/truck you purchased and if I have any problems I can call Dave and he makes sure that any concerns or issues are taken care of right away. I can also say the same for the Service Department. They are efficient and courteous and always considerate of my schedule and I highly recommend Klaben's Service Department. The last time I was there for routine maintenance I worked with Mona. She was very courteous and went over in detail the work performed on my car. Another plus is the complimentary car wash which for me is a great perk and I sincerely appreciate it. I definitely will continue buying my next car from Klaben Ford and Dave Mott and always recommend them to my friends and family. More

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Always Happy with Klaben I have always had good experiences when dealing with Klaben for the cars I have purchased from them. The service department has always been accommoda I have always had good experiences when dealing with Klaben for the cars I have purchased from them. The service department has always been accommodating when making appointments that work well with my schedule and then they keep me in the loop on all repairs, etc. Tex Welch is wonderful to work with and I hope to deal with him again in the future. More

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Klaben Car Dealers Chris Moldas was great at handling our experience and needs. He gave us what we asked for our trade-in. He also was prompt and efficient every step of Chris Moldas was great at handling our experience and needs. He gave us what we asked for our trade-in. He also was prompt and efficient every step of the way. We have bought our last 3 vehicles from Chris and intend to purchase our next one from him also.He explained how to use all the features and technical aspects of the vehicle. I would recommend Chris and Klaben Ford to anyone shopping for a vehicle. More

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Long term relationship We have bought a total of eight vehicles from Klaben over the last 16 years. We have been treated with respect and integrity. We have met with quali We have bought a total of eight vehicles from Klaben over the last 16 years. We have been treated with respect and integrity. We have met with quality service provided by knowledgable people who really care. The sales and financing staff go to great lengths to understand and meet our expectations. We will be back. More

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Completely Satisfied with our experience at Klaben Ford! Kenny King and Roscoe Woodberry were exceptional sales people in our sales experience at Klaben Ford in Kent, Ohio. They are extremely friendly and kn Kenny King and Roscoe Woodberry were exceptional sales people in our sales experience at Klaben Ford in Kent, Ohio. They are extremely friendly and knowledgeable. We won't go any where else. Product and Service are Exceptional. We also want to acknowledge Joe French and Mona Crooks in the service department. They are awesome! We have been doing business with them for years. Thanks Kenny and Roscoe! You guys are awesome! --The Divine Family Hudson, Ohio More

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Satisfaction Klaben Ford/Lincoln makes each visit personal. Every salesperson, service department rep and mechanic, vehicle detailer ......ALL......are a pleasure Klaben Ford/Lincoln makes each visit personal. Every salesperson, service department rep and mechanic, vehicle detailer ......ALL......are a pleasure to deal with. Our salesman is Dave Mott - he makes us, personally, feel like we're part of the family, always takes time for us whether we call or just stop by. He's one of the reasons we have bought no less than six vehicles from Klaben's. It's been our pleasure to experience his knowledge in all aspects of car buying. He's become a good friend. Not always can you walk away from a dealership with that feeling. More

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