Mona Crooks | Page 130

I have been a Ford and Lincoln customer for many years. Two years ago when I purchased a new Lincoln Mona Crooks became my Service Advisor. I have never had a better service experience than those I have h Two years ago when I purchased a new Lincoln Mona Crooks became my Service Advisor. I have never had a better service experience than those I have had with Mona. She is professional, knowledgable, pro-active, keeps me informed about the progress of my vechile, follows up and delivers the service when promised. She is the number one reason I would return to Klaben (or wherever she is working) to purchase my next vechile. More

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I came in for my basic service. and was talking to mona about some sounds I was hearing she sent it back to a tech. he found the problem fast. then mona and the tech mike explained what should be done .sh about some sounds I was hearing she sent it back to a tech. he found the problem fast. then mona and the tech mike explained what should be done .she showed me some prices for the job I said ok do it. Happy with experience. Mona and Mike did a great job. Thanks, Ron Baranchik More

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Mike Cooney always does a great job for me. He anticipates what I need and does his very best to make it fall into place. Although Klaben is a good dealer. People like Mike Cooney and Mona keep anticipates what I need and does his very best to make it fall into place. Although Klaben is a good dealer. People like Mike Cooney and Mona keep Klaben at the top of our list. They keep us coming back. More

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I have been leasing Ford vehicles for several years and have worked with Bob Paytas on all of my transactions. I have also had my vehicles serviced at Klaben Ford. My expericences with the dealership a have worked with Bob Paytas on all of my transactions. I have also had my vehicles serviced at Klaben Ford. My expericences with the dealership and its employees especially Bob Paytas, have been top notch. Everyone is curteous, knowledgeable, patient and always willing to answer any quesitons or concerns that I might have. Buying or leasing a car thru Bob and Klaben Ford is a stress free experience! More

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Always treat us with respect and always trying to save us money. We have bought several cars from Klaben and have our service done there. Mona has always tried to be helpful in every way. money. We have bought several cars from Klaben and have our service done there. Mona has always tried to be helpful in every way. More

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I've purchased 5 vehicle previously here because of friendly, low pressure sales associates like JP Marozzi and Don Cheatwood. The service and service advisor Mona Crooks have been excellent. friendly, low pressure sales associates like JP Marozzi and Don Cheatwood. The service and service advisor Mona Crooks have been excellent. More

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When I need service I call Mona, She is sooooo nice, always has a smile and willing to help. When I call to make an appt for my Focus she always works around the date and time that fits my schedule. T always has a smile and willing to help. When I call to make an appt for my Focus she always works around the date and time that fits my schedule. Thank you for the great service Mona YOUR THE BEST! Betty More

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