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Monica Carpenter
Monica Carpenter at Colonial Chevrolet

Monica Carpenter | Page 4

Body Shop and Service Admin

Colonial Chevrolet

171 Great Road
Acton, MA 01720

Contact Me
4.9
70 Reviews

Dealership Experience

4 yrs, 7 mos

Industry Experience

7 yrs, 1 mo

4.9

70 Reviews

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70 Reviews of Monica Carpenter

May 09, 2024

Dealership Rating
Employee Rating

Great service with the entire team. Made quick work of the unexpected service issue, can't thank the team enough. More

by kreilly1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Robert Webb, Bob Fahey , Bob Lyra, Tom O'Toole

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May 10, 2024

Colonial Chevrolet responded

Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

May 01, 2024

Dealership Rating
Employee Rating

Great job done! Efficient and on time. I am happy with the repair. Car looks like new! More

by sandeep_ulman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 01, 2024

Colonial Chevrolet responded

Sandeep, Thank you for taking the time to share your thoughts on working with Monica and our team. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

April 27, 2024

Dealership Rating
Employee Rating

The technical service is excellent! The staff is very responsive, friendly and professional. Acton Colonial Chevrolet - Absolutely recommended! More

by Ruslan Gavrilov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Robert Webb, Bob Fahey , Bob Lyra, Tom O'Toole

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Apr 28, 2024

Colonial Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

April 13, 2024

Dealership Rating
Employee Rating

I feel this is the only Service Department I can trust with my three Chevrolets, More

by TR33FROGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Michael Stewart, Hank Maxner, Robert Webb

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Apr 13, 2024

Colonial Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

March 19, 2024

Dealership Rating
Employee Rating

The BodyShop did a fantastic job ! Both Trevor and Monica were great! Great follow up during the repairs , car was clean They worked with my insurance company With no surprise's More

by SCARLS250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Robert Webb, Bob Fahey , Bob Lyra, Tom O'Toole

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Mar 20, 2024

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Trevor, Monica, and our team met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

March 19, 2024

Dealership Rating
Employee Rating

Staff were very accomodating. Excellent Customer service. High five to Monica and Trevor for their wonderful works! More

by radzwillquiba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trevor Davis

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Mar 19, 2024

Colonial Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Monica and Trevor met your expectations. Thank you again for choosing Colonial Chevrolet, we look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

February 27, 2024

Dealership Rating
Employee Rating

Bobbie is very detailed and keeps you informed how the repairs are progressing When the car was finished he sent me a copy of the invoice and vehicle was brought up front for easy access More

by SCARLS250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Michael Stewart, Hank Maxner, Robert Webb, Bob Fahey , Erik Arsenault, Kyle Crawford, Bob Lyra, Tom O'Toole

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Feb 27, 2024

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

February 19, 2024

Dealership Rating
Employee Rating

Amazing service as always! Colonial is great at keeping the customer in the know and addressing all my concerns. More

by Marynv21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Woodland, Allen Boisvert, Robert Webb, Bob Fahey , Kyle Crawford, Bob Lyra, Tom O'Toole

Report | Print
Feb 19, 2024

Colonial Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

December 29, 2023

Dealership Rating
Employee Rating

The best service ever. Would never go anywhere else. Bob is top notch ! Very knowledgeable and gets the job done More

by SCARLS250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Robert Webb, Bob Fahey , Kyle Crawford, Bob Lyra, Tom O'Toole

Report | Print
Dec 31, 2023

Colonial Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

November 09, 2023

Dealership Rating
Employee Rating

Excellent service! Professional personal attention and information. Colonial Chevrolet of Acton - absolutely recommended. It's our favorite family cars (track & SUV) se More

by Ruslan Gavrilov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Robert Webb, Bob Fahey , Kyle Crawford, Bob Lyra, Tom O'Toole

Report | Print
Nov 09, 2023

Colonial Chevrolet responded

Ruslan, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

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