Monica Carpenter
Monica Carpenter at Colonial Chevrolet

Monica Carpenter | Page 5

Body Shop and Service Admin

Colonial Chevrolet

171 Great Road
Acton, MA 01720

Contact Me
4.9
70 Reviews

Dealership Experience

4 yrs, 7 mos

Industry Experience

7 yrs, 1 mo

4.9

70 Reviews

Write a Review

70 Reviews of Monica Carpenter

October 26, 2023

Dealership Rating
Employee Rating

I can’t say enough good things the service team was excellent! Work was completed earlier than expected. More

by sgtjmwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Robert Webb, Bob Fahey , Kyle Crawford, Bob Lyra, Tom O'Toole

Oct 27, 2023

Colonial Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

September 28, 2023

Dealership Rating
Employee Rating

This dealership has been excellent. They are friendly and provide great customer service and care about their customers! More

by marcy_bois
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Robert Webb, Bob Fahey , Kyle Crawford, Tom O'Toole

Sep 29, 2023

Colonial Chevrolet responded

Marcy, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

August 06, 2023

Dealership Rating
Employee Rating

Excellent service and friendly. Provided transportation to my home. Told me that there was an additional free service for my corvette. Excellent communication. More

by VZE24V5S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert , Stephen Carlson, Robert Reizner

Aug 10, 2023

Colonial Chevrolet responded

Thanks for sharing about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

July 29, 2023

Dealership Rating
Employee Rating

Fast, excellent service. Kept me informed . Recall by Chevrolet. Would definitely recommend colonial Chevy! Good coffee More

by wjtmats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert , Stephen Carlson, Robert Reizner

Jul 31, 2023

Colonial Chevrolet responded

Thank you for choosing Colonial Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! John Woodland General Manager jwoodland@colonialchevrolet.com

June 30, 2023

Dealership Rating
Employee Rating

The service was good and only an hour and half. But I had to ask if it was ready about an half hour after they pulled it up to the service area. I should have been told it was ready when it was f More

by david_fijalkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert , Stephen Carlson, Robert Reizner

Jul 03, 2023

Colonial Chevrolet responded

Thanks for sharing your thoughts about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

June 23, 2023

Dealership Rating
Employee Rating

I'm not happy and I took down the old review because I felt it served its purpose. Still doesn't change my opinion. I was truthful with everything that happened. I don't wish to have that the review conti More

by Robert
Service Price Transparency
Recommend Dealer
No

Other Employees Tagged: Matthew Kronk

Jul 03, 2023

Colonial Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. John Woodland General Manager jwoodland@colonialchevrolet.com

Jul 03, 2023

Colonial Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. John Woodland General Manager jwoodland@colonialchevrolet.com

June 13, 2023

Dealership Rating
Employee Rating

Great staff from sales to service, they go above and beyond everytime im there. Love this place More

by MAZMAN322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Woodland, Allen Boisvert , Stephen Carlson, Michael Giguere, Robert Reizner, Joe in sales

Jun 14, 2023

Colonial Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

June 07, 2023

Dealership Rating
Employee Rating

Fast friendly service. Comfortable waiting room. Reasonable prices. I trust that they will do only what needs to be done and fully explain what is needed. More

by ADOROTHYJOHNSON
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert , Stephen Carlson, Robert Reizner

Jun 08, 2023

Colonial Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Chevrolet, we look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

May 16, 2023

Dealership Rating
Employee Rating

They did such a Fantastic job. Nice and professional. Great! I would recommend them to everyone. More

by shaelbrachman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2023

Colonial Chevrolet responded

Thank you for choosing Colonial Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! John Woodland General Manager jwoodland@colonialchevrolet.com

April 26, 2023

Dealership Rating
Employee Rating

Monica and Trevor are great! I have recommended your body shop to 2 friends since my positive experience. Thank you BTW - Jim (the car sales guy) is great too. More

by karlhilli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trevor is great

Apr 26, 2023

Colonial Chevrolet responded

Thank you for choosing Colonial Chevrolet, Karl. We're thrilled to hear that you found your experience with Trevor and Monica to be a positive one. We appreciate your business and hope to see you again soon. John Woodland General Manager jwoodland@colonialchevrolet.com

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