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Monica Paz

Overview Reviews (254)

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Monica Paz

Monica Paz | Page 15

Service Consultant

Herb Chambers Lexus of Sharon

25 Providence Hgy
Sharon, MA 02067

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4.9

254 Reviews

Overview Reviews (254)

4.9

254 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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254 Reviews of Monica Paz

February 01, 2024

Dealership Rating

Employee Rating

I always receive superior service when I’m greeted at Herb Chambers Lexus at Sharon. The entire staff is professional . What a Team ! #1 Herb Chambers Lexus at Sharon. The entire staff is professional . What a Team ! #1 More

by OMalleyHomes

Service Price Transparency

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Recommend Dealer

Yes

Feb 01, 2024 -

Herb Chambers Lexus of Sharon responded

We're delighted to know you've consistently received superior service from our team at Herb Chambers Lexus of Sharon. Thank you for your kind words and the #1 rating!

January 26, 2024

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My service person, Monica, always goes above and beyond to make sure I am very well taken care of. She is EXCELLENT! to make sure I am very well taken care of. She is EXCELLENT! More

by Michelle J

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Recommend Dealer

Yes

Jan 26, 2024 -

Herb Chambers Lexus of Sharon responded

Michelle, we're delighted to know Monica has been taking great care of you during your visits to Herb Chambers Lexus of Sharon! Thanks for sharing your kind words with our team - see you down the road!

January 25, 2024

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Quick , great & friendly client service ! Feeling welcomed the moment you step through the dealership door Feeling welcomed the moment you step through the dealership door More

by Emil

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Recommend Dealer

Yes

Jan 25, 2024 -

Herb Chambers Lexus of Sharon responded

Emil, we're delighted to know you felt welcomed from the moment you stepped into Herb Chambers Lexus of Sharon. Thanks for highlighting our quick and friendly service!

January 25, 2024

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The service department is always accommodating, runs on time or ahead of schedule and is respectful of my time. Monica Paz in particular is communicative, ensures clarity on work to be done and clearly exp time or ahead of schedule and is respectful of my time. Monica Paz in particular is communicative, ensures clarity on work to be done and clearly explains additional or future service needs. More

by bjf

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Recommend Dealer

Yes

Jan 25, 2024 -

Herb Chambers Lexus of Sharon responded

Thanks for recognizing our team's efforts! We'll be sure to let Monica know her service stands out and we look forward to seeing you down the road at Herb Chambers Lexus of Sharon!

January 24, 2024

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Monica has always gone above and beyond with her customer service. We have 2 Lexus cars and with having some issues with them, she has ALWAYS fixed them with a smile and speed. Thank you Monica for always be service. We have 2 Lexus cars and with having some issues with them, she has ALWAYS fixed them with a smile and speed. Thank you Monica for always being so helpful! More

by Hbirsch

Recommend Dealer

Yes

Jan 25, 2024 -

Herb Chambers Lexus of Sharon responded

It's great to know that Monica has been consistently helpful and efficient in addressing your concerns at Herb Chambers Lexus of Sharon. We appreciate the shout-out!

January 24, 2024

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Everyone from the minute I pulled into the garage to checkout is pleasant, professional, on time - a seamless experience! checkout is pleasant, professional, on time - a seamless experience! More

by Cvc6384

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Recommend Dealer

Yes

Jan 24, 2024 -

Herb Chambers Lexus of Sharon responded

We're so glad to know your experience at Herb Chambers Lexus of Sharon was seamless and professional. Thanks for sharing this positive feedback with us!

January 20, 2024

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Monica was extremely friendly helpful and informative. Very up front about pricing answered all my questions. Thanks Monica... Very up front about pricing answered all my questions. Thanks Monica... More

by rtarver

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Recommend Dealer

Yes

Jan 22, 2024 -

Herb Chambers Lexus of Sharon responded

We're glad to know that Monica was able to assist you with all your queries at Herb Chambers Lexus of Sharon. Thank you for the positive feedback!

January 17, 2024

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Friendly, clear description of work before it was done, easy loaner car access & fast turnaround easy loaner car access & fast turnaround More

by Brnoheen

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Recommend Dealer

Yes

Jan 17, 2024 -

Herb Chambers Lexus of Sharon responded

It's awesome to read you had such a smooth experience at Herb Chambers Lexus of Sharon! Thank you for sharing and leaving us a five-star review.

January 16, 2024

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Helpful with my inquiries regarding my concerns about the vehicle. She made sure to get assistance for me to get my answers vehicle. She made sure to get assistance for me to get my answers More

by Josephine.maroun

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Recommend Dealer

Yes

Jan 17, 2024 -

Herb Chambers Lexus of Sharon responded

Josephine, we're glad to know our team at Herb Chambers Lexus of Sharon was able to assist with your inquiries and concerns. We appreciate the positive feedback!

January 10, 2024

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The staff is courteous, professional and promp. Great ambiance. Always completes needed repairs. Makes suggestions but is never overly aggresive. Great ambiance. Always completes needed repairs. Makes suggestions but is never overly aggresive. More

by drizzleit

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Recommend Dealer

Yes

Jan 10, 2024 -

Herb Chambers Lexus of Sharon responded

We're glad to know you had a positive experience with our team at Herb Chambers Lexus of Sharon. We always aim for professionalism and courtesy in all interactions. Thanks for your feedback!