Morgan Franklin | Page 7

Talked to Gene on Thursday morning around 7:30 am on the phone by lunch I had a emailed copy of window sticker. On Friday afternone I went to the dealer and the car I wanted was there waiting for me from t phone by lunch I had a emailed copy of window sticker. On Friday afternone I went to the dealer and the car I wanted was there waiting for me from their Lawrence dealership. In less than three hours at the dealer car was purchased and financed. Got a great rebate and a great finance rate. Would definitely use this dealership again. Everyone was very professional and easy to deal with. More

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We drove from Lawrence to purchase our car from Laird Noller in Topeka. Lou's warm, welcoming personality drew us in. He made us feel welcome and like family. We instantly saw he really enjoyed his job, Noller in Topeka. Lou's warm, welcoming personality drew us in. He made us feel welcome and like family. We instantly saw he really enjoyed his job, which made us feel more comfortable opening up to him. He made purchasing a Ford from Laird Noller Topeka a "no-brainer". It was a comfortable, easy process, assisted by Pat and Morgan. We had very specific wants in a car, but didn't know exactly what model that was. Lou and Pat took the time to listen to us and found the EXACT car we wanted, down to the paint color and interior. All three are very professional, friendly & knowledgable. They were able to answer all questions we had. We knew they wanted to help get us into the exact car we wanted, but we never once felt high-pressure to buy. We LOVE our new car and are extremely satisfied with our purchase. I highly recommend Laird Nollar Topeka. They will be the first dealership we visit in the future when it's time to buy our next vehicle. More

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The three people I delt with exceeded my expectations on buying a new truck. I have purchased 4 new cars and this was the best experience. Gene Glass was the easiest to deal with and I would only buy again buying a new truck. I have purchased 4 new cars and this was the best experience. Gene Glass was the easiest to deal with and I would only buy again if he was my sales person in the future. Shawn Cregan helped with pricing and took care of my needs fast and they wanted my business. Morgan Franklin helped do all paperwork and it was smooth and a great truck buying experience. More

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I was in need of a reliable vehicle, my 1999 Infiniti had seen it's better days. On a whim I filled out the online contact form at Laird Noller and received a prompt call back from Gene Glass. I have been seen it's better days. On a whim I filled out the online contact form at Laird Noller and received a prompt call back from Gene Glass. I have been out of the credit business for quite some time and worried that I may not qualify. Gene assured me that he would work to find the vehicle that met my needs, price range, and financing parameters. He guided me through the online finance app so he would have some numbers to go by. Gene stayed well within my desired goals, gave me options on cars, helped through the paperwork and Morgan Franklin began soliciting loans that met my needs far exceeding my expectations in both payment and APR. 24 hours from my inquiry I drove off in a late model used vehicle far above what I thought I could qualify for and at a substantially lower payment. Morgan Franklin diligently reviewed all the legal paperwork required, there was no manual filling out of every form. I am well pleased with the value of the product and the expertise of the good folks at Laird Noller Ford. Thanks again guys, job well done. More

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On 12/15/13, I found a 2013 Ford Flex Limited with the exact features I had been looking for on cars.com. The price was better than anything I had found here in Denver, even on vehicles with less feature exact features I had been looking for on cars.com. The price was better than anything I had found here in Denver, even on vehicles with less features. I emailed about the vehicle, and Jimmy Brough contacted me a short time later. I live in Golden, Colorado, and the car was at Laird Noller Ford in Topeka,. Kansas (555 miles away!). I was able to negotiate an even better price on the phone with Jimmy, and was approved for financing online. I left at midnight that night, and drove my old trade-in to Topeka, Kansas. Jimmy came in on his day off to meet me in the morning. Jimmy was able to get me a fantastic deal on my trade-in, and also a great price on the Ford Flex. After negotiating the trade, etc, I worked with Morgan Franklin to get the best rate for financing. Morgan was able to get me better rates than I can here in Denver at my credit union. Both Jimmy and Morgan understood my time-crunch and need to get back on the road to Denver, and worked extremely hard to get me on the road quickly. I can honestly say, that this has been the absolute best experience I have EVER had purchasing a car, and can honestly say that both Jimmy and Morgan went above and beyond to make the process from the beginning to end completely enjoyable. These guys were honest and respectful, and I wouldn't even think twice about driving over 1100 miles round trip again to purchase a car from these guys. I will refer anyone I know who is looking for a car. More

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Griff is our "rainman" of Ford - knows absolutely everything about the vehicles we bought. He's courteous, kind and not pushy - always trustworthy. Being in sales for around 20 years, I absolutely everything about the vehicles we bought. He's courteous, kind and not pushy - always trustworthy. Being in sales for around 20 years, I tend to scrutinize other salespeople, and find Griff at his very young age to be top notch! I would recommend him to any of my friends and family with the confidence they'll be treated with great service as we have. Thanks to Griff and Laird Noller for another awesome car and buying experience! More

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My wife, youngest daughter, and myself went to Laird Noller to simply look at their selection to see if they had anything we wanted to trade our old vehicle for. Griff greeted us as soon as we stepped Noller to simply look at their selection to see if they had anything we wanted to trade our old vehicle for. Griff greeted us as soon as we stepped out of our truck and he was outstanding. He offered us a cold drink, asked to the point questions to see what we were interested in, and showed us vehicles that fit within our desires and budget. I was very surprised because he didn't have the stereotypical used car salesman attitude of trying to push us into a vehicle we didn't really want. Griff even went to the not yet ready portion of the lot to show us a Ford Escape which my wife fell in love with immediately. To top it all off the trade in value we were offered was an excellent price and we were extremely happy with the price on the Escape. Morgan assisted us with the financial paperwork and we had a great experience with him as well. He was to the point, answered all of our questions and was a complete professional the entire time. At the end Griff made sure we were satisfied with our visit and we drove away in our new vehicle. I would highly recommend this dealership to anyone looking for a good deal and a great service staff. More

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This dealership has knowledgeable, friendly and very helpful employees. I asked to test drive a very new model and they custom built the exact vehicle I was looking for under no obligation to me. I am helpful employees. I asked to test drive a very new model and they custom built the exact vehicle I was looking for under no obligation to me. I am very satisfied with the service I received and highly recommend this dealership to others. More

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We had a top notch buying experience. Cordaryl was very knowledgeable about the technology advances in the C-Max, answered our questions by cell-phone over the weekend even though he was out of town, and w knowledgeable about the technology advances in the C-Max, answered our questions by cell-phone over the weekend even though he was out of town, and worked well with other members of the Laird Noller team. We were never made to feel rushed or pressured into making a decision. Cordaryl was very easy to work with and helped coordinate a trade at a reasonable value through the used affiliate at the same location. Pat helped us to get exactly the color and features we wanted and avoid options we didn't need by bringing in a vehicle from another dealership. Morgan was excellent at explaining the service plan options and getting additional information on them. We haven't used the maintenance/service facilities yet but were introduced to those employees -- they keep a very clean and professional looking facility with convenient in and out. A shuttle service to work is available for when you can't wait for work to be completed. I owned a Ford once before and had a very good experience with how their dealerships are run and the quality of their service --but had to find out the hard way that not all shops under other brands are equally reliable. With the quality of workmanship and innovative technology features in Ford's today, coupled with a commitment to top notch customer service, it would be a mistake not to give them a look before you decide on a new vehicle. More

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Ford's aren't a new vehicle to my family. With my own recent purchase, it brought our household to three proud Ford owners. With the help of Rick Jackson, I was able to find a Ford that fits all my own recent purchase, it brought our household to three proud Ford owners. With the help of Rick Jackson, I was able to find a Ford that fits all my needs for my active, on-the-go, college lifestyle. My Ford 2013 Escape SEL is going to last me awhile and I know I can count on Jackson, and the other great employees of Laird Noller and Ford, if ever the needs arise. If you're thinking about a new car, Laird Noller Ford is going to work with you so you can get the best possible fit. More

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