Morgan Keeten
Morgan Keeten at Kia of Everett

Morgan Keeten

Service Advisor

Kia of Everett

229 SW Everett Mall Way
Everett, WA 98204

4.8
291 Reviews
4.8

291 Reviews

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291 Reviews of Morgan Keeten

May 29, 2025

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Employee Rating

I have had limited experiences with Kia as well as this dealership, but I am pleased so far. I had a confusing situation initially where I couldn’t let them keep my car(daily driver) to fix warranty work More

by kevin946
Service Price Transparency
Service Communication
Recommend Dealer
Yes

May 28, 2025

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Last weekend my wife and I were at Kia of Everett kicking tires. We have been looking at an EV for a few years and had an idea what we wanted. The first sales person we met was David and I told him upfront t More

by Patrick McGill
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 23, 2025

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Great customer service, easy to understand, not pushy at all. Id recommend this guys to my friends and family. More

by sergio30
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Recommend Dealer
Yes

Other Employees Tagged: Nadia Roth

May 22, 2025

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Morgan was great. He kept me informed and since I came from Seattle, he tried to keep my wait time to a minimum. More

by billmcf
Recommend Dealer
Yes

Other Employees Tagged: Morgan Keeten

May 22, 2025

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Employee Rating

After going in for our recall we paid for a diagnosis on our family vehicle we were told about a bunch of issues that were wrong with our vehicle. Once we declined any more services for our vehicle because More

by brentbaez
Service Price Transparency
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Recommend Dealer
No
May 23, 2025

Kia of Everett responded

Thank you for taking the time to share your concerns. We understand how important your vehicle is to your family, and we’re sorry to hear that you’re disappointed with your recent experience. After reviewing the technician’s notes from your visit, we’d like to clarify that the issues found during the diagnostic were already present when the vehicle arrived. Our technician scanned the vehicle and found several trouble codes, including P0430, P2106, P2110, P0638, and P061. These codes indicated a loss of power, which was confirmed during the test drive. Upon further inspection, we found that the catalytic converters were clogged—this can significantly impact engine performance and drivability. We also noted the possibility of oil consumption from the engine, which may point to more serious internal failures. We did not perform any repairs or adjustments to the vehicle outside of the diagnostic inspection that was authorized. No actions taken by our team could have caused further damage to your vehicle. Our goal is always to provide accurate information so that you can make the best decision for your vehicle and your family. We understand how frustrating unexpected automotive issues can be, especially when your vehicle is essential to daily life. Please feel free to contact me directly at the contact below. If there’s anything further we can do to assist you or help explain the findings, we are more than willing to help. Erik Lett Service Manager - Kia of Everett W. (425)-609-5660

May 20, 2025

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Eric Leff is the Best Very Caring and looks after me every time I'm in More

by ktrunk
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Service Communication
Recommend Dealer
Yes

May 19, 2025

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I will always choose Kia of Everett for all my car services; I appreciate the excellent expertise and the customer service support. More

by didiwright
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

May 12, 2025

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Service department was excellent - especially kudos to Morgan Keeten who was friendly, knowledgeable and efficient. More

by kerri
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

May 12, 2025

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Agentes muy amables, el sevicio de primera calidad, terminan el trabajo a la hora que indican en podcast palabras son unos chingones.. More

by Samdo_21
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

May 08, 2025

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Excellent customer service, appreciated the shuttle service while my vehicle was being serviced. Professional service. More

by rhondagmoon
Recommend Dealer
Yes

Other Employees Tagged: Morgan Keeten

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