Mylee Burns | Page 31

AMAZING TEAM EFFORT AND BEST LEASING EXPERIENCEI want AMAZING TEAM EFFORT AND BEST LEASING EXPERIENCE I want to take this opportunity to thank Mr. Fouad Mohamed (sales agent) at Mercedes dealership in AMAZING TEAM EFFORT AND BEST LEASING EXPERIENCE I want to take this opportunity to thank Mr. Fouad Mohamed (sales agent) at Mercedes dealership in Portland Oregon for his commitment, dedication and perseverance in helping me lease Mercedes 2020 GLC 300. I appreciate his professionalism and dedication to make sure I had the best customer experience. He was extremely generous and kind and always treated me with respect. I drove from Salt Lake City Utah to Portland Oregon to get this car and that clearly shows the hard work he did to put this deal together. Mr. Fouad consistently demonstrated, honesty, excellent communication and professional demeanor throughout this leasing experience. He gave me the best deal and excellent customer experience. I hope that he will continue to keep up his hard work, dedication and loyalty to Mercedes so that many customers can benefit from this. I rate Mr. Fouad as the No:1 Sales agent because he brings great value to the Mercedes Benz dealership at Portland Oregon. It was truly a pleasant leasing experience. I’m greatly satisfied with the car I leased from this dealership. I also want to thank Mr. Duncan Ostrander (Manager) at this dealership for his sincere effort to give me the best deal. His professionalism and hard work are highly appreciated. He made the best efforts to give me the best deal. More

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The salesperson was a lovely person, and I am happy he was my contact. The other stuff that happened is not what I expect from a Mercedes dealer. I brought my own financing and they ignored that. At was my contact. The other stuff that happened is not what I expect from a Mercedes dealer. I brought my own financing and they ignored that. At signing I was surprised to see that my loan would be with one of their bank partners instead of my bank, and I was pressured to accept that. They advertised, and I purchased a certified preowned vehicle, which turned out to actually not be a certified preowned vehicle, and we had to push to get them to make that right. They did make it right in the end and I am happy with my purchase. More

by Bgm Verified Customer Verified Customer

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Excellent experience, no issues. I've purchased a certified GLS63 sight unseen, Edward kept in touch the whole time and the vehicle was delivered to my door. certified GLS63 sight unseen, Edward kept in touch the whole time and the vehicle was delivered to my door. More

by nickbazei Verified Customer Verified Customer

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Considering the inventory challenges presented by the global pandemic, the team offered timely service and worked with me to get my vehicle of choice. Thanks! global pandemic, the team offered timely service and worked with me to get my vehicle of choice. Thanks! More

by JENNA_HATTON Verified Customer Verified Customer

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Excellent experience with Josh and rest of team in purchasing new Gla with a trade in. Very excited with our new second car being a MB. purchasing new Gla with a trade in. Very excited with our new second car being a MB. More

by GARY.RANDLES Verified Customer Verified Customer

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Great experience. Edward Kluwe was my sales guy, he was completely excellent!!! best experience I’ve had at a dealer. He really worked with me on a 2019 and did everything he could to try to make the car w completely excellent!!! best experience I’ve had at a dealer. He really worked with me on a 2019 and did everything he could to try to make the car work, even looked into if it was possible to backwards update the car to use CarPlay! In the end he sourced a car from another dealer and had it delivered, just what I wanted! Of course, he got me the car at a fair price as well. Will totally repeat to this dealership. Thanks Edward! More

by DOMBEY Verified Customer Verified Customer

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To: Future car buyers,From the beginning I was kepted To: Future car buyers, From the beginning I was kepted in formed of the stages of my vehicle progress to be sold. Chan was very forthcoming about i To: Future car buyers, From the beginning I was kepted in formed of the stages of my vehicle progress to be sold. Chan was very forthcoming about issues and was very helpful. I was picked up at the airport and drove to Portland Mercedes. Where i found beautiful awaited on vehicle to phurchase. Thank you, All for the help More

by Donald Woods Verified Customer Verified Customer

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got a Mercedes 4 yrs ago from this dealer, lease up and time to decide on new car. Narrowed choice to Mercedes and another luxury car. Final choice based on desire to stick with same dealer and with Chan time to decide on new car. Narrowed choice to Mercedes and another luxury car. Final choice based on desire to stick with same dealer and with Chan Saechao because of previous excellent sales and maintenance experience. Chan is highly professional, knowledgeable, patient and willing to answer all questions.Friendly and helpful at all times.Positive experiences lead to repeat business!! More

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Immediate attention when I pulled in and quick response to my questions. Purchased the car four days ago - Only suggestion is to make certain the ‘service overdue by 31 days’ light is addressed before sell to my questions. Purchased the car four days ago - Only suggestion is to make certain the ‘service overdue by 31 days’ light is addressed before selling the car. More

by AJNNHP Verified Customer Verified Customer

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Exemplary customer service even during COVID pandemic. The staff made this process easy and seamless. I love working with my Portland team to ensure I keep coming back! The staff made this process easy and seamless. I love working with my Portland team to ensure I keep coming back! More

by CRLPNN Verified Customer Verified Customer

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