Nadie Martin
Nadie Martin at Mercedes-Benz of Columbus
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Nadie Martin | Page 3

Service Manager

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

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4.3
69 Reviews

Dealership Experience

21 yrs, 9 mos

4.3

69 Reviews

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69 Reviews of Nadie Martin

January 21, 2022

Dealership Rating
Employee Rating

Excellent customer service. Shuttle service is nice. Have worked with several service advisors through the years - all great. More

by p.bray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lauren Farthing

Jan 24, 2022

Mercedes-Benz of Columbus responded

P.bray, thank you so much for your feedback and for being a loyal customer all these years! We truly appreciate you taking the time to share about your experience with our store. Please don't hesitate to reach out to us if there is anything else we can do for you. We look forward to seeing you at your next visit.

December 08, 2021

Dealership Rating
Employee Rating

The dealership was really concern about the issue with my vehicle. The made sure I understood what could of cause my issue and that they did ever check possible to rule out any issue. Really good customer se More

by emitbsam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lizzy Spitzmiller , RJ Campbell

Dec 08, 2021

Mercedes-Benz of Columbus responded

Emitbsam, thank you so much for taking the time to share about your experience! We truly appreciate your feedback and will pass on your kind words to our service department. Please let us know if there is anything else we can do for you!

December 05, 2021

Dealership Rating
Employee Rating

They replced the wrong hose and broke my turbo system I will seek legal advice! More

by RENEEC35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Lizzy Spitzmiller , RJ Campbell

Dec 07, 2021

Mercedes-Benz of Columbus responded

RENEEC35, we are disappointed to hear your feedback and understand this issue has been resolved. Please don't hesitate to reach out to us if there is anything else we can assist you with. Wishing you a wonderful Holiday Season!

November 12, 2021

Dealership Rating
Employee Rating

Great customer service. Did a good job on my van. They know what’s wrong with the van and fixed it perfectly. More

by Phuc Nguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 15, 2021

Mercedes-Benz of Columbus responded

Thank you so much Phuc Nguyen, for sharing your feedback about your service experience. Please don't hesitate to reach back out to us if there is anything else we can do for you. We look forward to continue servicing your needs!

October 13, 2021

Dealership Rating
Employee Rating

I have been with the Mercedes Benz family for over twenty years and likes always they have provided excellent and professional services. Salesperson, service and parts all provide great service! More

by EMITCHELL1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 14, 2021

Mercedes-Benz of Columbus responded

EMITCHELL1948, we cannot thank you enough for sharing your feedback! We are delighted to hear about your positive experience and even more so for being a loyal customer. Please don't hesitate to reach out if there is ever anything we can do for you!

October 06, 2021

Dealership Rating
Employee Rating

Probably the worst experience with a dealership I have ever had, the service manager was awful. More

by NATALIE2228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 06, 2021

Mercedes-Benz of Columbus responded

Dear NATALIE2228, we are always working to improve our customer service and would like to discuss your experience to understand areas that we can work on. Please reach out to Nadie Martin at (706) 256-6100. We hope to hear from you soon.

October 06, 2021

Dealership Rating
Employee Rating

The service department is the best. Keep up the good work. I am a GM of a dealership and I have also loved the way this dealership does business. More

by alan.grahamanderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 06, 2021

Mercedes-Benz of Columbus responded

Alan.grahamanderson, thank you so much for the feedback about our dealership! We are truly delighted to hear about your experience with our service department and will be sure to pass on your kind words. Please don't hesitate to reach out if there is anything else we can do for you!

August 25, 2021

Dealership Rating
Employee Rating

Recall work done on our Sprinter RV recently, great staff and service department. We also purchased an extended warranty. Each department was very professional and answered any questions or concerns we had. More

by TSHOUZE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lizzy Spitzmiller

Aug 27, 2021

Mercedes-Benz of Columbus responded

TSHOUZE, thank you so much for taking the time to share about your experience! Please let us know if there is anything else we can do for you! Wishing you many happy miles!

August 09, 2021

Dealership Rating
Employee Rating

The manager and the service rep had great customer service. The problem is with the dealership. The service has gone downhill since we bought the car. I consider this car a money pit. Always has probl More

by eagim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Lauren Farthing

Aug 10, 2021

Mercedes-Benz of Columbus responded

Eagim, We are very disappointed to hear about your review. Our goal is to provide an exceptional experience to every customer. We would like to speak with you directly so that we can understand more about how to accommodate your needs. Please give Nadie Martin a call as soon as you can, at (706) 256-6100. Thank you.

July 23, 2021

Dealership Rating
Employee Rating

The team in the service department did an outstanding job correcting the issues with my vehicle. They kept me informed and were very informative as to the process. Awesome job by all. More

by stout5574
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Lizzy Spitzmiller

Jul 26, 2021

Mercedes-Benz of Columbus responded

Stout5574, we are thrilled to hear about your experience with our service department! Thank you for your feedback. Also, please know that we are continuously working with Mercedes-Benz USA to improve Roadside Assistance experiences. Don't hesitate to reach out to us if there is anything else we can do for you :)

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