Nadie Martin | Page 2

Haley is top notch! Always pleasant, helpful, informative and communicative! I feel reassured either her as our service advisor. Always pleasant, helpful, informative and communicative! I feel reassured either her as our service advisor. More

by tandjwynn Verified Customer Verified Customer

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Great customer service; timely support and gave detailed explanation of services to be performed by mechanic. explanation of services to be performed by mechanic. More

by thigpenwill Verified Customer Verified Customer

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Great staff. Very professional and friendly staff. I would recommend them to anyone looking for a vehicle. Very professional and friendly staff. I would recommend them to anyone looking for a vehicle. More

by pamela_chitty Verified Customer Verified Customer

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My service at Columbus’Mercedes were great. I have received nothing but the best service. I have received nothing but the best service. More

by REESE6363 Verified Customer Verified Customer

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August 1, 2023, I had an 8:00 appt to replace a tire. It is now 1:18pm and my vehicle has not been looked. When I arrived I was informed the service managers and technicians are in a lunch meeting. Needl It is now 1:18pm and my vehicle has not been looked. When I arrived I was informed the service managers and technicians are in a lunch meeting. Needless to say, we dropped the vehicle off at 5pm the day before. This is unacceptable and for sure not the standards nor the integrity of the company. Sadly it is my first visit and very well could be my last!!! UNACCEPTABLE……5 1/2 hours and my vehicle hasn’t been looked at, don’t forget I had an 8:00am appointment More

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Excellent service in every aspect . Been client for 20 years ! Outstanding. Dealership and Personnel in every area of car care and service Been client for 20 years ! Outstanding. Dealership and Personnel in every area of car care and service More

by 19Mathews Verified Customer Verified Customer

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Always working to make customers satisfied and happy. If I had an issue, they are going to do everything to make it right. I purchased my vehicle in 2015 from Mercedes Benz of Columbus. They have done al If I had an issue, they are going to do everything to make it right. I purchased my vehicle in 2015 from Mercedes Benz of Columbus. They have done all of my services since. I still have the same vehicle in 2023 and they continue to service my car. The customer service is excellent!!! More

by LAKESHIATAYLOR.LT Verified Customer Verified Customer

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Advisors in service were exceptional. They were knowledgeable, paid attention to detail, and were responsive to my requests. The mechanic was very helpful in explaining the numerous poten They were knowledgeable, paid attention to detail, and were responsive to my requests. The mechanic was very helpful in explaining the numerous potential items that may have caused my vehicle issue. More

by jimjw723 Verified Customer Verified Customer

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Poor quality work from the service department. Incompetent representatives and management. All lack knowledge of vehicles and service Incompetent representatives and management. All lack knowledge of vehicles and service More

by CCMURPHY22 Verified Customer Verified Customer

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They always pay attention to every detail. They keep me well informed of the status of the process. Always courteous and prompt They keep me well informed of the status of the process. Always courteous and prompt More

by Jobubba Verified Customer Verified Customer

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