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Nadie Martin
Nadie Martin at Mercedes-Benz of Columbus
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Nadie Martin | Page 2

Service Manager

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

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4.5
66 Reviews

Dealership Experience

21 yrs, 4 mos

4.5

66 Reviews

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66 Reviews of Nadie Martin

December 07, 2022

Dealership Rating
Employee Rating

Poor quality work from the service department. Incompetent representatives and management. All lack knowledge of vehicles and service More

by CCMURPHY22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Richard Joyner , RJ Campbell

Helpful
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Dec 15, 2022

Mercedes-Benz of Columbus responded

CCMURPHY22, we apologize for your experience and understand that our Service Manager, Nadie Martin, has been in touch with you. We hope to earn your trust back with the care and craftsmanship that our dealership is known for.

October 26, 2022

Dealership Rating
Employee Rating

They always pay attention to every detail. They keep me well informed of the status of the process. Always courteous and prompt More

by Jobubba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Joyner, Debi Lewis, Robert Weihl, Brittany Whatley, Lizzy Spitzmiller, Lauren Farthing, Jessica Clayton, Rachelle Pennington , RJ Campbell

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Oct 26, 2022

Mercedes-Benz of Columbus responded

Jobubba, we are delighted to hear your feedback! Thank you for sharing! We look forward to continue servicing your vehicle needs :)

October 10, 2022

Dealership Rating
Employee Rating

Always excellent customer service. My experience has been that they go above and beyond most expectations. More

by TennisGR8
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington , RJ Campbell

Helpful
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Oct 10, 2022

Mercedes-Benz of Columbus responded

TennisGR8, we are delighted to hear your feedback! We look forward to seeing you at your next visit :)

August 30, 2022

Dealership Rating
Employee Rating

Excellent customer service! Always encounter friendly and receive professional service. Kudos to RJ Campbell who always is very professional and keeps me up to date on the prog More

by Rosie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Joyner, Debi Lewis, Malcolm Waller, Lizzy Spitzmiller, Lauren Farthing, Rachelle Pennington , RJ Campbell, Tom- driver for Mercedes - prompt, excellent service and very professional

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Aug 31, 2022

Mercedes-Benz of Columbus responded

Rosie, we are thrilled to hear your feedback and THANK YOU for being a loyal customer! We truly value the relationship with our customers and are glad to hear that it shows. We will be sure to share your review with RJ and the rest of our team here at Mercedes-Benz of Columbus. Please don't hesitate to reach out to us if there is anything else we can do for you. We look forward to continue serving your vehicle needs :)

August 16, 2022

Dealership Rating
Employee Rating

Great Service, friendly knowledgeable staff. I have purchased 3 Mercedes from this dealership which says it all More

by WHIGRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joshua Andujar, Debi Lewis, Rachelle Pennington

Helpful
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Aug 18, 2022

Mercedes-Benz of Columbus responded

Thank you for your continued business WHIGRY! We look forward to continue serving your Mercedes-Benz needs. Please don't hesitate to reach out to us if there is anything else we can do for you in the meantime.

July 25, 2022

Dealership Rating
Employee Rating

Lauren is great; keeps you informed & is very responsive. Always has a smile and positive attitude. More

by p.bray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lauren Farthing

Helpful
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Jul 25, 2022

Mercedes-Benz of Columbus responded

Thank you for your feedback, p.bray! Please don't hesitate to reach out if there is anything else we can assist you with!

April 30, 2022

Dealership Rating
Employee Rating

Great Team! ! They always go beyond to make sure their customer's are happy. Friendly Service department. More

by PWYNN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Joyner, Rick Gilbert, Debi Lewis

Helpful
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May 02, 2022

Mercedes-Benz of Columbus responded

PWYNN, thank you so much for your review and congratulations on your new Mercedes-Benz! We look forward to seeing you at your next visit, and until then, we wish you many happy miles!

January 21, 2022

Dealership Rating
Employee Rating

Excellent customer service. Shuttle service is nice. Have worked with several service advisors through the years - all great. More

by p.bray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lauren Farthing

Helpful
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Jan 24, 2022

Mercedes-Benz of Columbus responded

P.bray, thank you so much for your feedback and for being a loyal customer all these years! We truly appreciate you taking the time to share about your experience with our store. Please don't hesitate to reach out to us if there is anything else we can do for you. We look forward to seeing you at your next visit.

December 07, 2021

Dealership Rating
Employee Rating

The dealership was really concern about the issue with my vehicle. The made sure I understood what could of cause my issue and that they did ever check possible to rule out any issue. Really good customer se More

by emitbsam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lizzy Spitzmiller , RJ Campbell

Helpful
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Dec 08, 2021

Mercedes-Benz of Columbus responded

Emitbsam, thank you so much for taking the time to share about your experience! We truly appreciate your feedback and will pass on your kind words to our service department. Please let us know if there is anything else we can do for you!

December 05, 2021

Dealership Rating
Employee Rating

They replced the wrong hose and broke my turbo system I will seek legal advice! More

by RENEEC35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Lizzy Spitzmiller , RJ Campbell

Helpful
Report | Print
Dec 07, 2021

Mercedes-Benz of Columbus responded

RENEEC35, we are disappointed to hear your feedback and understand this issue has been resolved. Please don't hesitate to reach out to us if there is anything else we can assist you with. Wishing you a wonderful Holiday Season!

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