Naibi Ramos
Naibi Ramos at Kendall Hyundai

Naibi Ramos

Wholesale Parts Manager

Kendall Hyundai

15895 South Dixie Highway
Miami, FL 33157

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4.2
14 Reviews

Languages Spoken

English English

Spanish Spanish

4.2

14 Reviews

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14 Reviews of Naibi Ramos

October 12, 2024

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Employee Rating

The service was fast and the gentleman who did my service was very professional. I will definitely comeback for my next service. More

by jmmichel61
Service Price Transparency
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Recommend Dealer
Yes
Oct 13, 2024

Kendall Hyundai responded

Thanks for sharing your thoughts about your experience with Kendall Hyundai. Naibi and our team appreciate your business and hope to see you again soon!

August 29, 2024

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Communicated and made efforts to accommodate me since my car was going to be in the dealer longer than expected More

by Gabriel.velez12
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Recommend Dealer
Yes
Aug 29, 2024

Kendall Hyundai responded

Gabriel, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Kendall Hyundai.

August 28, 2024

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Dealer staff are great, and they are very informative. Cars are poorly made and are junk. More

by MCLETO13
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Recommend Dealer
Yes
Aug 29, 2024

Kendall Hyundai responded

Thank you for taking the time to share your thoughts on working with Naibi and our team. We're glad to hear we delivered such a great experience!

August 27, 2024

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They wouldn’t able to tell me the anything. I brought my car to Hyundai service to see what’s wrong with it, since it’s a Hyundai. The told me the same thing Aiuto Zone told me. We put it on th More

by teisha.mayweather
Service Price Transparency
Workmanship
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Recommend Dealer
No
Aug 30, 2024

Kendall Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

August 09, 2024

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Han mejorado mucho y fueron muy amables. Los tiempos de espera mejoraron y se valora More

by MICHEL.CHEDRAUI
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joshua Pallo , Jesús Calderin / Service Adviser / 5 stars

Aug 10, 2024

Kendall Hyundai responded

Michel, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Kendall Hyundai!

August 08, 2024

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Work was great for my car. Going to bring back for other maintenance. Thank you More

by ECOBBBUSINESS
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Recommend Dealer
Yes
Aug 08, 2024

Kendall Hyundai responded

Thank you for your very kind review. Naibi and our service team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Kendall Hyundai.

July 10, 2024

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Very good service and prompt to act. They assessed the problem and gave a good solution to my problem. More

by Olguindanilo
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Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 10, 2024

Kendall Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Kendall Hyundai.

July 01, 2024

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It was effective and timely. The representative was very friendly and helped with drop off and pick up of car. More

by Kristyscott1972
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Recommend Dealer
Yes
Jul 02, 2024

Kendall Hyundai responded

Kristy, Thanks for sharing about your experience with Kendall Hyundai. We appreciate your business and hope to see you again soon!

June 29, 2024

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Employee Rating

I went there twice after purchasing the car, to pick up the fabric car mats that were in the sales contract agreement and still haven’t received it. The seller keeps giving excuses and no ETA for the car More

by ACC0212
Service Price Transparency
Workmanship
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Recommend Dealer
No
Jul 03, 2024

Kendall Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Jul 03, 2024

ACC0212 responded

Thank you, My email is : acc0212@gmail.com My phone number is 786-451-6948 Please call me to discuss between 8 am to 5 pm Monda- Friday. BTW, I am still waiting for the Original Toyota Car mats ( Nylon) for my RAV 4 that were part of the Contract and shows with the signature agreement on 06-04-2024 it cost $179 at the Toyota dealership and these are available don’t understand the delay ? Thanks

Jul 03, 2024

ACC0212 responded

ACC0212 responded publicly on 7/03/24 5:56 PM Thank you, My email is : acc0212@gmail.com My phone number is 786-451-6948 Please call me to discuss between 8 am to 5 pm Monda- Friday. BTW, I am still waiting for the Original Toyota Car mats ( Nylon) for my RAV 4 that were part of the Contract and shows with the signature agreement on 06-04-2024 it cost $179 at the Toyota dealership and these are available don’t understand the delay ? Thanks

Jul 03, 2024

ACC0212 responded

ACC0212 responded publicly on 7/03/24 5:56 PM Thank you, My email is : acc0212@gmail.com My phone number is 786-451-6948 Please call me to discuss between 8 am to 5 pm Monda- Friday. BTW, I am still waiting for the Original Toyota Car mats ( Nylon) for my RAV 4 that were part of the Contract and shows with the signature agreement on 06-04-2024 it cost $179 at the Toyota dealership and these are available don’t understand the delay ? Thanks

Jul 03, 2024

ACC0212 responded

ACC0212 responded publicly on 7/03/24 5:56 PM Thank you, My email is : acc0212@gmail.com My phone number is 786-451-6948 Please call me to discuss between 8 am to 5 pm Monda- Friday. BTW, I am still waiting for the Original Toyota Car mats ( Nylon) for my RAV 4 that were part of the Contract and shows with the signature agreement on 06-04-2024 it cost $179 at the Toyota dealership and these are available don’t understand the delay ? Thanks

June 10, 2024

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There’s lack of interest and communication among the staff. I didn’t feel confident enough. More

by Maria.fernandez012
Service Price Transparency
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Recommend Dealer
No
Jun 13, 2024

Kendall Hyundai responded

Maria, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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