3 Reviews
Write a Review3 Reviews of Raul Fuentes
September 16, 2024
Oil change under warranty till 2025 had to pay 111. 00 was there 5 hours sat today monday.key fob not working spent $20.00 for nothing still not working told I need to leave my car 2-3 days never got se 00 was there 5 hours sat today monday.key fob not working spent $20.00 for nothing still not working told I need to leave my car 2-3 days never got second key fob when I purchased car in 2023. Service updated my system due to recall sat Sept 14 wo24 now key fob not working also fixed rear view camera. I had no calls no updates from service coordinator had to question why it took so long today triple a opened my car manually drive it to 157 and ys 1 spent $29.00 for battery which did nothing. Never have I experienced such horrible customer service at this location not even offered water what has happened to the service dept at this location.?????? .the person I was working with last name never texted me never called in sat was Mazze 5 hours. Nothing. Today he replaced my battery and chg me$20.00. plus say and today 3percent for using credit card. Horrible horrible customer service. I still need a extra key but my finance person was too busy to take care of ordering one disgruntled customer. More
Other Employees Tagged: Luis Dominguez, Vicentina Gonzalez, Lazaro Camejo, Manny Roman, Yuliet Rojas, Raudel Fuentes, Mark Diaz, Shawn Powell
August 27, 2024
They wouldn’t able to tell me the anything. I brought my car to Hyundai service to see what’s wrong with it, since it’s a Hyundai. The told me the same thing Aiuto Zone told me. We put it on th I brought my car to Hyundai service to see what’s wrong with it, since it’s a Hyundai. The told me the same thing Aiuto Zone told me. We put it on the computer and it’s giving us a general code. Auto Zone was free and Hyundai charged $400. They only used the same computer Auto Zone has and charged me $400 for diagnostic. They gave me a starting rate when I dropped my car and when they called me, she said, we don’t know exactly what’s the problem because it’s giving us a general code and it could be anything. The total cost is $400. We could give you some suggestions to start with More
Other Employees Tagged: Rick Pinero, Manny Roman, Luis Remiro, Naibi Ramos
July 17, 2024
The service and customer service is excellent, for that reason I always recommend this dealership to my friends and family members!! reason I always recommend this dealership to my friends and family members!! More
Other Employees Tagged: Rick Pinero

