Naim Qubrosi | Page 10

If I could rate zero star I would. Very rude and very poor customer service skills Very rude and very poor customer service skills More

by mimi_05656 Verified Customer Verified Customer

Print

Have nothing but great things to say about the Service. Estimated to be around 3 hours and had me out of there in just shy of 2 Hours. Estimated to be around 3 hours and had me out of there in just shy of 2 Hours. More

Print

Staff is always very friendly and helpful. I had several questions about the process and they had all the answers for me. I had several questions about the process and they had all the answers for me. More

by Mark Verified Customer Verified Customer

Print

They are very accommodating , very good explaining things . The labor charges are way too high. . The labor charges are way too high. More

by rjrice2 Verified Customer Verified Customer

Print

The staff that I interacted with were very friendly but I ended up driving away with one of the problems worse than it was when I went and the other stayed the same. In the quest to resolve a rattling proble ended up driving away with one of the problems worse than it was when I went and the other stayed the same. In the quest to resolve a rattling problem they removed my heat shield without asking me first and left it off saying it’s fine to be without it as long as I don’t park in a field of dry grass after a long drive etc. but they were closing so couldn’t do anything more about it anyway. I live on a dirt road and my car is SO low to the ground it scrapes on everything and now I have less protection from mud, rocks and salt spray. I’m super bummed about that. They rotated my tires and when I got my car back the totally dirty hubcaps were sitting on my passengers seat and my seat is still filthy! The nice gentleman up front put them back on for me. Sheesh. My two experiences there would definitely not lead me to buy a new car there and trust them to care for it for sure. I’m going to go to Montpelier next time and hope for better. More

Print

He was very helpful and professional Had appointment for oil change and was immediately helped and was completed on time for oil change and was immediately helped and was completed on time More

Print

These guys are very professional. Normally I like the added scent you guys use but with hunting season coming up it may be nice to ask others if they're OK with it. Definitely not ups Normally I like the added scent you guys use but with hunting season coming up it may be nice to ask others if they're OK with it. Definitely not upset. Last year it was a bit stronger in scent so it was an issue with hunting and it reminded me of it today. All and all you guys rock More

Print

Brought my 2020 Rav4 in for rear brakes and all wheel alignment. My service advisor, Naim was excellent. Very courteous and professional. He kept in contact with as Ivwaited at the dealership. The work w alignment. My service advisor, Naim was excellent. Very courteous and professional. He kept in contact with as Ivwaited at the dealership. The work was completed within the timeline Naim told me it should take at check in. More

Print

I was given false information and not kept up to date on what was happening with my vehicle what was happening with my vehicle More

Print

If it wasn’t for Ethan saving my sanity this review would’ve been much worse. While Naim was nice enough he didn’t follow thru with getting calling warranty place to authorize further work on my car th would’ve been much worse. While Naim was nice enough he didn’t follow thru with getting calling warranty place to authorize further work on my car that needed to be done to pass inspection. It took 3 days and 4 calls and never once got him, ended up with Ethan who solved the issue in an hour. I was not impressed also ur not as handicapped friendly in the waiting room. I appreciate the rental and bringing car to me for my next service. Thank u More

by jennlpn Verified Customer Verified Customer

Print