Nancy Gennarelli

Nancy was so responsive and did exactly what she said she would. It was easy to stay and get my work done while waiting. would. It was easy to stay and get my work done while waiting. More

by Susan Verified Customer Verified Customer

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I felt left out of the loop until I showed up and physically spoke with someone. I could never get a hold of anyone on the phone, and I only received vague text about parts not being ordered! Nancy w physically spoke with someone. I could never get a hold of anyone on the phone, and I only received vague text about parts not being ordered! Nancy was wonderful. My car was in the shop for a week and a half. I just expect better communication especially since i am a returning customer. More

by Rileyprotouch Verified Customer Verified Customer

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I have no words to say. Thank you. Have a blessed day. I'm still upset about my vehicle. Thank you. Have a blessed day. I'm still upset about my vehicle. More

by cherylelliott320 Verified Customer Verified Customer

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Horrible warranty handling. 2 days of testing to replace a battery Horrible warranty handling. Two days of testing to replace the battery 2 days of testing to replace a battery Horrible warranty handling. Two days of testing to replace the battery More

by jay201061 Verified Customer Verified Customer

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Over all it was good. They didn't honor the appointment day/time and it took longer than expected to get it repaired. Customer service and work quality was excellent. They didn't honor the appointment day/time and it took longer than expected to get it repaired. Customer service and work quality was excellent. More

by lastchance.amber Verified Customer Verified Customer

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?? I was well taken care of. Love the antique car in the showroom and the mochachino was pretty good too. showroom and the mochachino was pretty good too. More

by summerbabyva Verified Customer Verified Customer

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I think they did a get job even if the problem did not show up at the time .I guess you cant never figure why a check engine light co.es on then goes away saying it was a sensor show up at the time .I guess you cant never figure why a check engine light co.es on then goes away saying it was a sensor More

by BillProffitt Verified Customer Verified Customer

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So far so good waiting on my part to come in Once my car fixed I elaborate more fixed I elaborate more More

by Granosoproductions Verified Customer Verified Customer

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Friendly and helpful She kept me up to date. Answered all my questions. Dealership lounge was clean and comfortable. Answered all my questions. Dealership lounge was clean and comfortable. More

by dale632 Verified Customer Verified Customer

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Nancy has been very pleasant and professional. She has been good in communicating any issues associated with the repairs to my truck. I do not hold her accountable in the lack of progress in repa She has been good in communicating any issues associated with the repairs to my truck. I do not hold her accountable in the lack of progress in repairing my vehicle I believe the issues are beyond her control. MY truck has been in the dealership for over six weeks and is still being diagnosed. As expected I am starting to get very frustrated. This is a 2023 Silverado and I am starting to consider if there are any other options I should pursue to have this issue resolved. More

by ashley.wallbank Verified Customer Verified Customer

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