Nancy Gennarelli
Nancy Gennarelli at Southern Chevrolet

Nancy Gennarelli

Service Advisor

Southern Chevrolet

3412 Western Branch Blvd
Chesapeake, VA 23321

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4.6
79 Reviews

Languages Spoken

English English

4.6

79 Reviews

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79 Reviews of Nancy Gennarelli

February 28, 2026

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Employee Rating

Ms Nancy and her crew was very productive, got my vehicle in and out quickly. More

by MRSAMB1327
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Recommend Dealer
Yes

February 28, 2026

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Overall the dealership did in the outcome make me happy. However, it started off lovely. I could never get in contact with anyone. I don't know if Nancy was just that busy but I'd expect a call or a text wi More

by Hobeluv
Recommend Dealer
Yes

Other Employees Tagged: Nancy Gennarelli

February 27, 2026

Dealership Rating
Employee Rating

Between Ms Dee over in express and Ms Nancy. ... I knew I was better than Allstate! Amazing service. Thank you ladies! More

by Jescesturgis0111
Recommend Dealer
Yes

Other Employees Tagged: Nancy Gennarelli

February 26, 2026

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Excellent service and amazing employees. I would definitely recommend anybody needing a service on their vehicles to give southern a try! More

by Ml_H3lix
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Recommend Dealer
Yes

February 25, 2026

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This was my first time having my truck serviced at Southern Chevrolet. They did a great job and I was very happy with the Service Team. I will definitely be back! More

by Locutus
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Recommend Dealer
Yes

Other Employees Tagged: Charles LeMaire, Alex Adams

February 18, 2026

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Good communication regarding needed repairs. Vehicle repairs took longer than anticipated, but Nancy did a nice job keeping me informed. More

by aubrey.sadler
Recommend Dealer
Yes

Other Employees Tagged: Nancy Gennarelli

Feb 19, 2026

Southern Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 14, 2026

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Drive 40 miles past 3 other dealerships just so I can deal with your service center. Nancy great advisor, keeps me informed on progress, Techs are great, treat my Z06 with care. More

by flittlejr
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: DeeDee Brenaman, Ray Korchak

February 14, 2026

Dealership Rating
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We loved and appreciated the serviced that was given by everyone that helped my son purchase his first vehicle. Thank you so such. More

by LORAHINTON348
Service Price Transparency
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Recommend Dealer
Yes

February 13, 2026

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Waited 5 hours for my oil change appointment It's ridiculous to have an appointment first thing in the morning and still have to wait 5 hours. Would've been more if I hadn't complained and told them More

by meltonmackenzie5234
Recommend Dealer
No

Other Employees Tagged: Nancy Gennarelli

Feb 27, 2026

Southern Chevrolet responded

We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

February 09, 2026

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Employee Rating

Prompt, customer friendly service. Nancy kept me informed and the Suburban was ready when promised. More

by Smokey
Service Price Transparency
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Recommend Dealer
Yes
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