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English
3 Reviews
Write a Review3 Reviews of Nancy Gennarelli
July 19, 2025
I received pleasant and timely service from Southern Chevrolet and my car is running smoothly. Thank you Chevrolet and my car is running smoothly. Thank you More
Other Employees Tagged: Stephen Harvell, DeeDee Brenaman, Jim Misjak, Alex Adams, Ray Korchak, Phillip Holloman
July 19, 2025
My experience was very poor. I needed to have several recalls performed on my vehicle. I was told it would take between 6-8 hours during a previous visit. So I needed to make an I needed to have several recalls performed on my vehicle. I was told it would take between 6-8 hours during a previous visit. So I needed to make an appointment. I dropped my vehicle off at 8:15am and was told their shuttle service could not take me home because it was out of their range. I was offered a rental vehicle. Which was fine because it should have only been 1 days worth of work. I did not receive a call all day, so I assumed it was taking longer than expected, fine, day 2, I call that morning and was told that they were just now getting my vehicle in a bay, so I paid for an extra day for the rental when I did not need to. Later that evening I picked up my vehicle, drove off and noticed the shroud around the steering wheel column shroud was lose and the indicator switch was moving around freely. I drove back to the dealer and brought it to the attention of the staff, and was promptly told that they had no reason to go into the section of the vehicle, therefore it could not have been them. It was fine the morning I dropped it off, and not fine the day I picked it up, so...I left feeling deflated and scammed. I will still bring my vehicle there for my entitled services, but anything outside of that ill take elsewhere. More
Other Employees Tagged: Alex Adams