Nancy Gennarelli

The service team is amazing! Highly recommend bringing your vehicle here for maintenance or repairs Highly recommend bringing your vehicle here for maintenance or repairs More

by Marty Verified Customer Verified Customer

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They Did not fix my problem i brought vehicle in for . They Assumed” what issue was based off a normal routine inspection instead of investigating the issue of concern . They then changed me for what they They Assumed” what issue was based off a normal routine inspection instead of investigating the issue of concern . They then changed me for what they think the issue was , just to get my car back and still have the same issue which lets me know they didn’t even perform anytime of quality check after the service was completed . They also had my car for 6 days after my scheduled appointment before they even got it to the back to get it through service More

by Itsdeja54 Verified Customer Verified Customer

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I booked an appointment in the myGMC app for a recall, arrived and they said they didn't have enough time and rescheduled me. During my rescheduled visit, my tailgate was damaged and they did not inform m arrived and they said they didn't have enough time and rescheduled me. During my rescheduled visit, my tailgate was damaged and they did not inform me. I called a couple days later and I still do not have resolution. More

by tony.ojeda Verified Customer Verified Customer

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Very professional and efficient. Fair prices and communicated every step of the way Highly recommend nancy and this dealership Fair prices and communicated every step of the way Highly recommend nancy and this dealership More

by Un happy customer Verified Customer Verified Customer

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To be fair the work performed result was satisfying. 5 weeks they had my car. Phone coordination, time it took to perform work was poor at best. Yr dealership has a chat person online that obviously is 5 weeks they had my car. Phone coordination, time it took to perform work was poor at best. Yr dealership has a chat person online that obviously is AI person whose responses don't answer yr questions and the phone number she gives you doesn't work. Im sure yr mechanics are certified and perform their jobs efficiently. The support staff needs alot of attention. And for that reason I will not be doing any more business with yr establishment. More

by driveon18 Verified Customer Verified Customer

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I enjoyed the video of Steven checking out my vehicle making sure that all my fluids were filled,and the shocks and tires were in order. Though my vehicle was in for a fuel filler door replacement. making sure that all my fluids were filled,and the shocks and tires were in order. Though my vehicle was in for a fuel filler door replacement. More

by pmack61 Verified Customer Verified Customer

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Very good service, very friendly, would use this dealer in the future! Thank you for the service! in the future! Thank you for the service! More

by ronaldwright252 Verified Customer Verified Customer

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Nancy too busy, most work done like asked except driver door still has wind leak at 70 mph. For prices you charge all items should be checked. door still has wind leak at 70 mph. For prices you charge all items should be checked. More

by BARDLTN Verified Customer Verified Customer

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Southern has been great. Service has been awesome and Nancy was fantastic with communicating updates with me. Service has been awesome and Nancy was fantastic with communicating updates with me. More

by CHATTERBOXMOOSE Verified Customer Verified Customer

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Allgood so far have held up dealership end when dealing with anyone everyone always wants to help Nancy did good by keeping me informed with anyone everyone always wants to help Nancy did good by keeping me informed More

by huxali1965 Verified Customer Verified Customer

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