Nancy Gennarelli

Nancy was great with answering any questions I had and keeping me up to date. The only problem I had was with the warranty company delaying the repair by acquiring a different transmission than the one th keeping me up to date. The only problem I had was with the warranty company delaying the repair by acquiring a different transmission than the one that was on hand. More

by kullebrian7217 Verified Customer Verified Customer

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Very attentive, informed, and friendly Service Advisor. I am amazed at the video uploaded by the service technician. I liked the online authorization for additional services. Great experience at Southern. I am amazed at the video uploaded by the service technician. I liked the online authorization for additional services. Great experience at Southern. I shall return. More

by Wheatsm Verified Customer Verified Customer

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The service was excellent and fairly quick, however the scheduling website is difficult to navigate. scheduling website is difficult to navigate. More

by Johnfpen Verified Customer Verified Customer

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I called in advance. I already knew what needed to be replaced. Make sure they had the part. They got me in as soon as possible. I was in and out within three hours with I already knew what needed to be replaced. Make sure they had the part. They got me in as soon as possible. I was in and out within three hours with no complications. More

by Richard.jones0 Verified Customer Verified Customer

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Always had good service on my vehicle and they were always courtesy and always informative always courtesy and always informative More

by Tphill1945 Verified Customer Verified Customer

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Clean facilities and friendly knowledgeable staff Would recommend to family and friends in the future recommend to family and friends in the future More

by KENDRABURGHARD Verified Customer Verified Customer

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muy profesional. Muy profesional, me ayudo mucho y me ayudó con mi troca muchas gracias Muy profesional, me ayudo mucho y me ayudó con mi troca muchas gracias More

by eidendubon Verified Customer Verified Customer

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My rep was Nancy and she done a great job on keeping me updated on what was going on. It took longer than expected because she had to order the parts but she informed me when they arrived and got it taken updated on what was going on. It took longer than expected because she had to order the parts but she informed me when they arrived and got it taken care of More

by ampaige52 Verified Customer Verified Customer

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Friendly attentive and patient explaining the work. Also work done quickly. Everyone was on the same page. Also work done quickly. Everyone was on the same page. More

by Mark Verified Customer Verified Customer

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The best! Been dealing with them for thirty years. I've purchased a lot of cars and dealt with a lot of dealerships in my life, and this one is the only one I Been dealing with them for thirty years. I've purchased a lot of cars and dealt with a lot of dealerships in my life, and this one is the only one I will deal with now. All of the service staff, Dee Dee in particular, are the most caring, helpful and professional car people I have ever met. They all deserve a bonus! Including Wes, my Corvette mechanic! More

by CHUNTER1097 Verified Customer Verified Customer

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