Nancy Gonzalez
Nancy Gonzalez at Downey Hyundai

Nancy Gonzalez

BDC Service

Downey Hyundai

7550 Firestone Blvd
Downey, CA 90241

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4.3
56 Reviews
4.3

56 Reviews

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56 Reviews of Nancy Gonzalez

February 13, 2026

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Downey Hyundai has a great team and is highly coordinated and responsive to the needs of the customer. From the time I arrived to first test drive a Hyundai palisade until two months later when all my servic More

by sherrieryan
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alainea Butler , Kenny and Norma-both awesome and responsive!

February 09, 2026

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The place was good people were friendly the waiting room was good they had some snacks water and some coffee the atmosphere was pretty good just one thing the chairs if they had more comfortable ones I woul More

by diegomiguel21321
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Recommend Dealer
Yes
Feb 09, 2026

Downey Hyundai responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

January 29, 2026

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Great service, reasonable pricing, awesome staff and team in service department. Had a minor service done for 289.99 and last service was an engine flush, transmission flush, oil change and tire rotation for More

by Jayalf491
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Recommend Dealer
Yes
Jan 29, 2026

Downey Hyundai responded

Thank you so much for the great review! We’re happy to hear you had a positive experience and felt the pricing was fair. It’s awesome to know your vehicle is running like brand new after the service—that’s exactly what our team strives for. We truly appreciate your trust in our service department and look forward to helping you again in the future!

January 27, 2026

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Great service, communication and transparency. Will definitely be back again! One of the best services to date! More

by dewalker
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Recommend Dealer
Yes

Other Employees Tagged: Edgar Cruz, Chris Estrada

Jan 27, 2026

Downey Hyundai responded

Thank you for choosing Downey Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

January 23, 2026

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Everyone is so friendly and energetic. I don't mind waiting there for few hours because I do enjoy staying there with music, positive vibes, coffee and people with smiles. More

by joo11442
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Recommend Dealer
Yes
Jan 23, 2026

Downey Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Downey Hyundai. We look forward to having you as one of our valued customers for many more years to come! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

January 21, 2026

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The service staff are quite good and friendly, and very quick. I lake the Deal More

by javymtz59
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Recommend Dealer
Yes
Jan 21, 2026

Downey Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

January 06, 2026

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The Hyundai team was very helpful and informative, very friendly and made sure i was comfortable with my visit More

by mightysnorlax
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Recommend Dealer
Yes
Jan 07, 2026

Downey Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

January 04, 2026

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I get my car serviced here because the do a good job on it !! Always with courtesy and recommendations for anything my car may need !! More

by SPIKEYANDMARLA
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Recommend Dealer
Yes
Jan 04, 2026

Downey Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Downey Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

December 28, 2025

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Very great customer service. Everyone was nice and welcoming and made sure to get down to what the issue was with the car and made sure to get it fixed and they were gracious eno More

by BDEH91
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Recommend Dealer
Yes
Dec 28, 2025

Downey Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Downey Hyundai. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

December 27, 2025

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Excellent customer service every single time I get my car serviced there. Staff greets me with a smile and a a hello. Love getting my car serviced there . More

by JENNYRAMIREZ
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Edgar Cruz, Chris Estrada, Angel Duran, Alainea Butler , Marisol Victor, Jordan and Tony are the best !!!

Dec 27, 2025

Downey Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Downey Hyundai. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

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