Nate Franklin | Page 6

Great waiting area and cafe. Provides comfort and plenty of options for seating, and snacking Provides comfort and plenty of options for seating, and snacking More

by mike1068 Verified Customer Verified Customer

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Took a minute to find the problem with my car but they didn't stop until it was found and fixed while not adding any extra charges. didn't stop until it was found and fixed while not adding any extra charges. More

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Anthony did a great job. The service department did a great job as well. I’ll be back. The service department did a great job as well. I’ll be back. More

by ward.quinton1 Verified Customer Verified Customer

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Shop is always clean,people are knowledgeable,friendly and helpful! Wouldn’t think of going anywhere else! I’m treating like a queen! and helpful! Wouldn’t think of going anywhere else! I’m treating like a queen! More

by shelala3 Verified Customer Verified Customer

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The overall service was great. Very disappointed that they did not have the fuel pump that has been recalled since Jan, even after receiving a letter from Honda stating anyone with Very disappointed that they did not have the fuel pump that has been recalled since Jan, even after receiving a letter from Honda stating anyone with CEL on would be replaced first. Now will have to make another trip to get it replaced when it's available. All other preventative maintenance items were taken care of and had fuel injectors replaced under a special bulletin, thankfully. More

by bradgtx06 Verified Customer Verified Customer

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Ordered parts not installed. Which was qui te unfortunate. Later found out Honda employee left. Which was qui te unfortunate. Later found out Honda employee left. More

by Mary Verified Customer Verified Customer

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Dealership refused to replace the part that was damaged by the parts that caused the damage and under warranty. by the parts that caused the damage and under warranty. More

by Ken B Verified Customer Verified Customer

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We had our grandsons 2011 CRV serviced recently and tires replaced . They did a nice job Getting it ready for him. replaced . They did a nice job Getting it ready for him. More

by Bevlindap Verified Customer Verified Customer

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Awesome dealership. Friendly Courteous Helpful. Doesn’t try to push the upsale. Extremely happy I purchased my HRV from NormReeves Honda Friendly Courteous Helpful. Doesn’t try to push the upsale. Extremely happy I purchased my HRV from NormReeves Honda More

by jerrival Verified Customer Verified Customer

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Norm Reeves and Nate Franklin, my service advisor, as well as the technician I spoke with Blake Snyder who drove in the car with us have been absolutely incredible with helping me fix my 2014 Honda Accor well as the technician I spoke with Blake Snyder who drove in the car with us have been absolutely incredible with helping me fix my 2014 Honda Accord. I had some expensive suspension issues I needed to get done and they were extremely transparent and flexible in helping me. I feel comfortable that I am getting repairs done by a trustworthy and professional service center that wants my car to last as long as I do. I give Nate and everyone at Norm Reeves 12/10 More

by Ryan Carnes Verified Customer Verified Customer

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