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Nathan Cooke
Nathan Cooke at Diamond Chevrolet of San Bernardino
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Nathan Cooke | Page 2

Service Advisor

Diamond Chevrolet of San Bernardino

909 W 21st Street
San Bernardino, CA 92405

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4.6
179 Reviews
4.6

179 Reviews

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179 Reviews of Nathan Cooke

April 28, 2024

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Employee Rating

The service department is always so efficient. Very knowledgeable. They take pride there work and the satisfaction of there customers More

by LINDAJHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Martin Ramos, Eddie Brady, Trish Wilson

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May 01, 2024

Diamond Chevrolet of San Bernardino responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 27, 2024

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Employee Rating

Fast and friendly service along with a clean waiting room makes for a good visit. More

by BZUNIGA7695
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karl Bomar, Martin Ramos, Eddie Brady, Trish Wilson

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Apr 30, 2024

Diamond Chevrolet of San Bernardino responded

I appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and clean facilities as well as friendly and fast service to our guests. Please come see us for any future needs. Thanks again! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 27, 2024

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I can always depend on Nathan Cooke to give me honest answers and complete whatever needs to be done to my car to keep it in tip-top condition. He has taken care of all of my cars over the years. Thank More

by njccvilla
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Service Time
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Recommend Dealer
Yes
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Apr 30, 2024

Diamond Chevrolet of San Bernardino responded

We are truly grateful for this awesome review! We are thrilled that Nathan was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 26, 2024

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Nathan and the diamond chevrolet team were awesome at communicating about the repairs on my silverado. I will definitely be come back for all my maintenance and repair needs. More

by ADG1988
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Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 29, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 23, 2024

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Really fast oil change! Efficient customer service reps and mechanics. Friendly, clean and great environment. More

by MARTIN34
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Recommend Dealer
Yes
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Apr 25, 2024

Diamond Chevrolet of San Bernardino responded

Martin, we are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 21, 2024

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I am so glad I went to Diamond Chevrolet! I can't Thank Sean and the whole crew enough for everything!! More

by MZLACE13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Johnson, Carlos Bringas, Sean Henderson , I can't remember names, financial dept. And the concierge both 5 stars

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Apr 23, 2024

Diamond Chevrolet of San Bernardino responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 20, 2024

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Took my truck in for an Oil Change and they returned it without the tire sensors, now they want me to pay $240 for each. More

by MFILIBERTO38
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 23, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. Here at Diamond Chevrolet of San Bernardino, we pride ourselves on customer satisfaction, and your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 19, 2024

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Friendly, helpful staff. Best customer service. Im glad i switched to this dealer. My 2nd time going and it was fast. More

by k1ttk9tt.vg
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 22, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and I'm so thankful that your time with us was well spent. Please feel free to reach out to me with any questions or future auto needs, as I am always here to help. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 19, 2024

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Again Nathan Cooke came through and quickly took care of my oil change. He is such a great person, always with a smile on his face and the customer service is outstanding! I switched from crappy Rotolo Chev More

by gotitadekrystal
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 22, 2024

Diamond Chevrolet of San Bernardino responded

Thank you so much for your feedback! I'm so glad you received such excellent service during your visit to Diamond Chevrolet of San Bernardino. Making sure our guests are taken care of is our biggest priority and hearing that we accomplished that lets me know we’re headed in the right direction. I hope you’ll keep us in mind for the future so we can take care of you again! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 18, 2024

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Employee Rating

Outstanding completion of my service needed. I was very pleased that it only took a day to get my vehicle back. My 2022 Tahoe was turn to me in great condition. More

by CHULLA1000
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Service Time
Service Communication
Recommend Dealer
Yes
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Apr 19, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for your review! We're glad to hear that you had a positive experience with our service team and that your vehicle is running smoothly. Please let us know if you have any questions about the work that was done. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

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