
59 Reviews
Write a Review59 Reviews of Nathan Parker
September 06, 2025
I am only doing this review because it’s been emailed to me about 5 times me about 5 times More
Other Employees Tagged: Joel Kitchen, Milani Hedquist, Enrique Soto, Kaua Pouha, Jaron Maxfield, Andrew Bailey, Orrin Skinner, Daniel Ryan, Christopher Smith
August 26, 2025
Took my 2018 Toyota Rav4 in for routine oil change. I was told the oil drain plug was stripped and needed a new oil pan to fix the likely leak. There was no indication of an oil drain plug leak when I was told the oil drain plug was stripped and needed a new oil pan to fix the likely leak. There was no indication of an oil drain plug leak when I took it in. I went ahead with the expensive replacement. Afterwards, I noticed some oil drips on my driveway. I wiped where the drips were coming from thinking they were just spilled oil. But I continued to see more oil drips in the same place. So after about 2 weeks I was convinced there was a very small oil leak and took the car back in. I figured it would be easy to stop the leak by tightening the oil filter housing. When I drove the car back home, within a few hours I noticed a much bigger spot of oil on my driveway. This time the leak was coming from a different location, probably the oil pan gasket. I took the car back in the very next day including a catch pan showing the amount of oil that leaked overnight. I consider both these leaks the result of mechanic incompetence. I now question whether the oil plug was stripped in your shop requiring an unexpected expensive repair, since I had no indication there was a problem when I took the car in. On a positive note. I was treated very well each time I returned and was not charged for the oil leak repairs. More
Other Employees Tagged: Brete Arnold
August 07, 2025
I learned that my next service will cost me $800. I paid thousands of dollars for maintenance package. This should cover basics like brake fluid, transmission fluid changes. Very disappointed. Ma I paid thousands of dollars for maintenance package. This should cover basics like brake fluid, transmission fluid changes. Very disappointed. May be my last car purchased here. More
Other Employees Tagged: Joel Kitchen, Milani Hedquist, Enrique Soto, Kaua Pouha, Jaron Maxfield, Andrew Bailey, Orrin Skinner, Daniel Ryan, Christopher Smith
July 17, 2025
Nathan and his team were OUTSTANDING! Such a great experience. My car was fixed right the first time and they were so helpful and accommodating. Having a car break down 600 miles from hom Such a great experience. My car was fixed right the first time and they were so helpful and accommodating. Having a car break down 600 miles from home could have been really stressful, but everyone at Orem Toyota went above and beyond to help us. More
July 09, 2025
Lani and all the techs who ever work on my truck are great. Very thorough great. Very thorough More
Other Employees Tagged: Milani Hedquist, Ryan Burt, Dee Dee Patterson, Chris Jacobson, Connor McNally
June 28, 2025
Brett was wonderful kind and informative the car was done in good time they took care of my problems in good time they took care of my problems More
Other Employees Tagged: Joel Kitchen, Enrique Soto, Kaua Pouha, Jaron Maxfield, Andrew Bailey, Orrin Skinner, Daniel Ryan, Christopher Smith , Brete
May 10, 2025
They are very kind. They kept me updated. They interacted with my dog. Willing to help me install a dog gate. They kept me updated. They interacted with my dog. Willing to help me install a dog gate. More
Other Employees Tagged: Joel Kitchen, Milani Hedquist, Enrique Soto, Kaua Pouha, Jaron Maxfield, Andrew Bailey, Orrin Skinner, Daniel Ryan, Christopher Smith
May 02, 2025
Staff were super friendly and helpful, gave updates in a timely manner and service was quick timely manner and service was quick More
Other Employees Tagged: Andrew Bailey
April 26, 2025
Too Expensive, and Nissan is taking your business. Quality, timely, and cheaper than you. Here we go. Quality, timely, and cheaper than you. Here we go. More
Other Employees Tagged: Joel Kitchen, Milani Hedquist, Enrique Soto, Kaua Pouha, Jaron Maxfield, Andrew Bailey, Orrin Skinner, Daniel Ryan, Christopher Smith
April 19, 2025
They ordered what I needed and got it installed quickly for me. They did not charge me. for me. They did not charge me. More
Other Employees Tagged: Joel Kitchen, Milani Hedquist, Enrique Soto, Kaua Pouha, Jaron Maxfield, Andrew Bailey, Orrin Skinner, Daniel Ryan, Christopher Smith


