Naycolle Wright | Page 29

The Service was great. The Communication was great. Overall the whole process was easy and smooth. Overall the whole process was easy and smooth. More

by jmgouin Verified Customer Verified Customer

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First time at this dealer, as I just moved here. I have had BMW’s since 1998. No one wore a mask even at this place even though Covid is still around. My advisor was supposed to call me at 3:00 to tell me had BMW’s since 1998. No one wore a mask even at this place even though Covid is still around. My advisor was supposed to call me at 3:00 to tell me what was going on with my car. No phone call. I left a message at 4:40 asking for a return call. I got a text 10 minutes before they were to close (6:00) that the car was finished as they didn’t hear the whirring noise. I called but it was too late to pick up the car they said.. So the next day I paid the $182 for “diagnostics” when they heard nothing. When I picked up my car I had to go find it in a parking lot. On my way home I heard the whirring noise again, and strangely, my radio station was on rap music which I don’t listen to. So I guess it is hard to hear a noise when you have the radio station on. and that is why they didn’t hear the noise I had described. The service center I had been going to for years prior treated me way differently. This place was disappointing. I am going to take my car to a different dealer or a place that fixes BMW’s. More

by jstrad2710 Verified Customer Verified Customer

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NayColle always exceeds our expectations. This was our second new vehicle purchase via Nay and we’re so glad to have a friend in the business. second new vehicle purchase via Nay and we’re so glad to have a friend in the business. More

by VEEGAA4 Verified Customer Verified Customer

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Amazing customer service. Naycolle was amazing in getting us taken care of our vehicle that we bought 2 years ago getting us taken care of our vehicle that we bought 2 years ago More

by Nrob Verified Customer Verified Customer

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I just leased my 5th BMW with BMW of Sarasota, a new X4 M30i. Owner Victor Young and Salesperson NayColle Wright are top notch. Great customer service. The whole process was painless (from someone who d M30i. Owner Victor Young and Salesperson NayColle Wright are top notch. Great customer service. The whole process was painless (from someone who doesn't enjoy car shopping) and fast. Thank you so much. I love my new car! More

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I couldn’t imagine doing business with any other dealer. Naycolle is top notch. Caz provides tons of care while providing all financial needs. Sales manager Chris really expresses just how grateful he is…. Naycolle is top notch. Caz provides tons of care while providing all financial needs. Sales manager Chris really expresses just how grateful he is…. More

by BHOSTELER Verified Customer Verified Customer

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Great experience with BMW of Sarasota. Naycolle was wonderful to work with and knows the cars inside and out. I would go back for sure the next time I'm looking for a car. wonderful to work with and knows the cars inside and out. I would go back for sure the next time I'm looking for a car. More

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Naycholle is always the Best!!! She took the time to test drive two vehicles with me, and gave me great information on the BMWs I looked at. drive two vehicles with me, and gave me great information on the BMWs I looked at. More

by DONMATT33 Verified Customer Verified Customer

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I had a great experience of purchasing my vehicle at BMW of Sarasota. The Senior Client Advisor Naycolle Wright was very helpful and offered lots of help in understanding the working systems in the car. of Sarasota. The Senior Client Advisor Naycolle Wright was very helpful and offered lots of help in understanding the working systems in the car. More

by KELVINFLEARY5419 Verified Customer Verified Customer

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I had the best experience at BMW. Everyone there is so professional and courteous. Any questions I had they were right there. I also had the best sales associate. I would definitely come and buy a new car professional and courteous. Any questions I had they were right there. I also had the best sales associate. I would definitely come and buy a new car here again. I would also recommend their services. More

by MARKMOSSER6 Verified Customer Verified Customer

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